MyBuilder Reviews

Name: MyBuilder
Rating: 4.15

4.2 Rating 312 Reviews

81 %

of reviewers recommend MyBuilder

Company Reviews

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4.2

Based on 312 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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MyBuilder 5 star review on 28th March 2024

Sheila Lalley

MyBuilder 1 star review on 19th July 2023

Adam Bransbury

MyBuilder 1 star review on 18th January 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have just had a job done by Joe Calladine who laid some flags for us at the front of our bungalow , he matched the design with an existing one and made an great job of it. We have had him do some work for us before and he always comes when he says and while he's working he does not use his phone nor does he have any calls he just keeps working . He makes a superb job and is always polite and helpful as his sons are also. I would certainly have him back to do any job for me without hesitation . Very satisfied. Jackie.”

Helpful Report

Posted 2 years ago

“The refund policy on shortlist fees is extremely strict and the customer service is terrible. I recently had a customer shortlist me the second I expressed interest in a job, before I had chance to send a basic rates/availability message. I sent my usual message and with no other chance to communicate in the day she just told me later on she had found someone else, no explanation, no other traders interested in the job or shortlisted for it. I complained to the site and they were totally obstinate and uncaring about my perspective. I am a sole trader and not doing massive jobs so the shortlist fees are already pretty high, and if I'm going to get shortlisted and rejected because the customer found someone on a different site, I'm making significant losses. If the customer hasn't used the site to get their builder, surely I shouldn't have to pay the site in that particular case? The customer service person was not sympathetic and just churned out policies instead of having a conversation. They obviously don't care at all about tradespeople and just in it for the money. I wouldn't be at all surprised if they created fake jobs and shortlisted everyone interested before not replying to any in order to cream a bit extra from tradespeople. I'm sure they can't be any use at preventing poor trades or cowboys from using the site, so I imagine it's not good for customers either. In addition to this the shortlist fees seem to be calculated in an unclear and sometimes illogical way. Based on items the customer does or doesn't tick one person listing a job could find a shortlist fee triple that of someone who didn't add as much detail for the exact same job.”

Helpful Report

Posted 2 years ago

“We were lucky enough to find a fabulous farther and son team to complete a substantial makeover of our back garden . We have nothing but praise for SMT Building and Landscaping, Bedlington, Northumberland. John and Shaun responded immediately to our request to come and view the work we wanted done. They gave us a fair quote for the extensive work to be carried out and a start date, which we gladly accepted. Nothing was too much trouble, they work non-stop from arriving to leaving each day, and they cleaned up each afternoon. They went above and beyond in all aspects of their work which is meticulous and professional. We cannot recommend SMT highly enough and have absolutely no hesitation in saying that anyone looking for a builder/ landscaper/fencer in the northumberland area need look no further. We have already got other work we would like John and Shaun to do for us. Thank you so much Shaun and John we are over the moon with our makeover. You are stars **************”

MyBuilder 5 star review on 18th May 2022

Helpful Report

Posted 2 years ago

“Problem with leaking guttering. Needed attention asap. Contacted My builder. The response was rapid. John from JG Roofing contacted me within a short time and discussed the repair . John arrived the next morning on time, gave me a fair quote and the guttering was repaired there and then. I was delighted and would use this service again.”

Helpful Report

Posted 2 years ago

“First class job you would not get better anywhere”

MyBuilder 5 star review on 15th May 2022

Helpful Report

Posted 2 years ago

“Roots to Crown Tree Services. Oli Francis reduced height and crown of large willow. He did a good job for a reasonable price,which included the permission for a very fair price. He removed all the debris and left the area tidy.”

Helpful Report

Posted 2 years ago

“I needed a washing machine fitted. Roger de Beaufort responded and fitted it the same day. I have used it and there are no apparent problems. He also had to overcome unforseen problems which were dealt with no fuss. From my experience I would recommend this man to anyone. Price quoted was as paid. All around excellent job”

Helpful Report

Posted 2 years ago

“Gary Marshall seemed like friendly helpful man over the phone who is putting himself out for me and i understand we have all got bills to pay and I'm more than happy to pay the price he asked when i next get my money paid in to my bank account and pay it through my online banking account, i have been panicking about this so i really appreciate those men coming out from Dover.”

Helpful Report

Posted 2 years ago

“SS Roofing Burton Latimer”

Helpful Report

Posted 2 years ago

“Thank you Alin and BBTeam , for the work you have just finished on my garage ‘ just like the book case you made for me it was very good ‘ .Alin and his partner are very good at their work and would highly recommend them , they are very hard working reliable and very competitive priced. Thank you both .”

Helpful Report

Posted 2 years ago

“Excellent plastering job done on our ceiling in bathroom by Jason of J S plastering. Efficient, tidy, good price, and a nice friendly chap. would highly recommend and definitely use again. Sheila and Ray of Hall Green .”

Helpful Report

Posted 2 years ago

“Poor workmanship. Poor service. Incomplete work. Broken promises by contractor. Little or no support from My Builder. The only advice given was to next time take out insurance as My Builder was unable to intervene and taking legal action was not advised due the low cost of work”

MyBuilder 1 star review on 23rd March 2022

Helpful Report

Posted 2 years ago

“My wife and I just had work done by Dan from As Diamond House Ltd bathroom renovator. Thrilled with the quality of work done and how respectfully he treated our home. Dan is a top quality worker and we highly recommend him. We and other members of our family will be using his services now and long into the future. Alan Sharpe”

Helpful Report

Posted 2 years ago

“I've just had Landlord's electrical safety cert done at a distance by Steve Bailey of Bosks. I cannot praise him enough for the stress free, speedy and efficient way the job was completed. I will certainly be using him in future. Thank you Steve.”

Helpful Report

Posted 2 years ago

“Just had our drive retarmacked by JPS surfacing.Fantastic job lads very polite and hard working. I'm chuffed with the finish and would definitely recommend.”

Helpful Report

Posted 2 years ago

“We needed a fire door fitted and received a quote from Ben at Resonate Carpentry. He was very professional from the start of the process right to the end. Kept me informed of delivery/fitting dates, turned up on time, and cleaned up after himself. Delighted with the service and would most definitely recommend.”

Helpful Report

Posted 2 years ago

“I needed an orangery and dining room painted, walls and ceilings, and was quoted by several firms. Marek Velcs gave a very reasonable price and was able to fit in the work quite quickly. He arrived promptly each day and told us exactly what he intended to achieve, which he did without fail. He anticipated the job would take around five days but finished in slightly less, this left him free to carry out a small coving job and a ceramic tile repair which he did still within the predicted time. Throughout, his work was planned, extremely tidy and meticulously finished. I have asked him back to carry out more decoration as soon as he is free (a few weeks) I have no hesitation in recommending his services and I am very particular.”

Helpful Report

Posted 2 years ago

“Had new roof installed by technicalroofingsolutions in manchester and after 2 days i have a leak but when i contacted the roofer who was recomended by MY BUILDER they dont answer the phones or reply to txts or emails and the guarantee they give you turns out to be false. This company is a joke.”

Helpful Report

Posted 2 years ago

“if you ever need a plumber then you will need to call Tolani. He is a great guy, and his work is first class, Would not hesitate to recommend him. A very nice man. Thanks Tolani for the work you have done for us. regard from Alan and Chris Day.”

Helpful Report

Posted 2 years ago

“We posted a request for some items to be wall mounted and Chris Thomas of Sinvula Solutions replied promptly and gave us a quote we were happy with and came round within a day to do the work. Chris did an excellent job was very neat and tidy and got the job done promptly to an excellent standard. He was very polite and professional and we would have no hesitation to recommend him.”

Helpful Report

Posted 2 years ago

MyBuilder is rated 4.2 based on 312 reviews