My Food Bag Reviews

Name: My Food Bag
Address: 56, Parnell Road,,, Auckland
Rating: 4.66

4.7 Rating 4,270 Reviews

96 %

of reviewers recommend My Food Bag

4.7

Based on 4,270 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About My Food Bag:

We're your answer to "what's for dinner?" with fresh ingredients and easy recipes to cook delicious dinners, delivered to you.

Visit Website

Phone:

0800 469 366

Email:

hello@myfoodbag.co.nz

Location:

56, Parnell Road,,
Auckland
1052

My Food Bag 5 star review on 27th March 2024

Vicky

My Food Bag 5 star review on 11th March 2024

Dylan

My Food Bag 5 star review on 10th January 2024

Elizabeth

My Food Bag 5 star review on 3rd January 2024

Rechelle

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great variety, I love the option to try new recipes and learn new cooking techniques. As a vegetarian I can find it hard to be creative with my meals and this is such great inspiration.”

Helpful Report

(My Veggie (4 Nights For 2)) - Posted 3 years ago

Awesome to hear you're loving the veggie meals Sarah! Do let us know which recipes are your favourites :) Sophie Stroopwafel 🧇

Posted 3 years ago

“My Food Bag provides high quality ingredients with excellent recipes which really take the stress out of our weekly cooking. The convenience of not needing to think about what we are cooking every night has been a real game changer. The plant based bag has great vegan meals that I’d recommend everyone tries. The only thing I would change is the amount of packaging, however we use the soft plastic recycling system which reduces this greatly”

Helpful Report

(My Plant Based Bag (4 Nights For 4)) - Posted 3 years ago

We're so glad to hear you're loving our meals Chris! Thanks for your feedback about the recycling too - we're always looking to try and improve our sustainability so I will be sure to pass this onto our Innovation team :) Sophie Stroopwafel 🧇

Posted 3 years ago

“I have many ( more than 10) food intolerances. I always manage to find 5 MFB meals to suit . The best thing I ever did was order these meals”

Helpful Report

(Fresh Start Choice (5 Nights For 2)) - Posted 3 years ago

Thanks for your review Vicki - we're glad to here we've been able to cater to your food intolerances! Do let us know what your favourite recipes are and how we can ensure we cater to those intolerances for you :) Sophie Stroopwafel 🧇

Posted 3 years ago

“Recipes are delicious and easy to prepare. I love how even the "junk food" style meals incorporate plenty of veggies. The flexibility provided by the My Choice Bag means I can rely on pre-prepared meals during busy weeks, while mixing in some more involved recipes in others. The only downside is the delivery. We occasionally find broken eggs, exploded yoghurt pots, or leaky meat packaging, which can be unpleasant to deal with. This probably happens in 1/5 of the bags we've ordered. Oh and I wish they included stock in the boxes! I sometimes get caught out when a particular type of stock is required as a 'pantry staple'”

Helpful Report

(My Choice (4 Nights For 4)) - Posted 3 years ago

Thanks for your awesome feedback Evelyn! We're glad to hear that the recipes are delicious and making life a bit easier :) While the nature of a food delivery service does mean that things don't survive their trip to you from time to time, this is still disappointing to hear as we expect all deliveries to be handled with care. If this ever happens again, do send us an email at hello@myfoodbag.co.nz and we'll be sure to follow this up with our packing team and couriers and credit the cost of any ingredients you can't use. I've also passed on your feedback regarding the stock to our Recipe Development team - we hate hearing our foodies have ben caught out by not having pantry staples on hand :) Kindest, Sophie Stroopwafel 🧇

Posted 3 years ago

“Love how easy the instructions are and the variety of meal is great! We get the bag for 4 people so we can have enough for lunches, would recommend!”

Helpful Report

(My Choice (5 Nights For 4)) - Posted 3 years ago

Awesome feedback, thanks Casi! We're stoked to hear you're able to use the left-overs for lunches too :) Sophie Stroopwafel 🧇

Posted 3 years ago

“Yummy, fresh and always love the new recipes”

Helpful Report

(My Choice (3 Nights For 2)) - Posted 3 years ago

Yay, thanks for your feedback :) Sophie Stroopwafel 🧇

Posted 3 years ago

“The recipes are easy to follow and nutritious, perfect for our family of 4. We often have enough for my husbands lunch the next day.”

Helpful Report

(Bargain Box (3 Nights For 4)) - Posted 3 years ago

“We are extremely happy with Bargain Box! No more stress at dinner time! No more thinking about what to have for dinner, and what to have that will keep the family healthy, but that will taste yummy for even the fussiest eater! No more wondering about how much it will all cost!! We don't even have to go shopping for the stuff, it comes to us - I love this alot (I find grocery shopping a drag)! The meals are packed full of vegetables and very balanced and so delicious! There is an exciting new meal to look forward to each week day, and we've enjoyed all of them so far! It's the most variety we've had in meals ever! The recipes are super-easy to follow, and the meals don't take long to make. I love that I can follow the recipe knowing that the meal will turn out successfully at the end! I also really appreciate that we can recycle the materials of the Bargain Box, as there are quite a lot of plastic wraps having to be used.”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 3 years ago

“The whole family enjoy our Bargain Box meals. The produce is fresh, recipes are easy to follow, my child is able to join in and help cook the meals. The ordering system is very user friendly and easily accessible on my mobile phone. It just a very stress free way to ensure our family is enjoying a variety of meals that we all enjoy.”

Helpful Report

(Bargain Box (3 Nights For 4)) - Posted 3 years ago

“I love the bargain box. It has made my life easier when I have busy weeks. Great meals, easy instructions, soft plastic which you can recycle, cooler bag with wool padding also reusable. There are meal options: chicken, vegetarian, beef etc. Bargain Box works for me and my family.”

Helpful Report

(Bargain Box (5 Nights For 6)) - Posted 3 years ago

Hi Mariska! Glad to hear we're helping make life that little bit easier! Thanks for the review :) - My Food Bag Foodies

Posted 3 years ago

“great, like the quality and low carb, like ready made meals but disappointed only getting one per week now”

Helpful Report

(Fresh Start Choice (4 Nights For 2)) - Posted 3 years ago

Thanks for your feedback Vicki! We're glad to hear you're loving the ready made meals - we'll have some more options available for you very soon as we're still expanding the Fresh Start Choice range. In the mean time you can now also pop into your account and head to "plan your week" and select from a range of ready made meals as an extra to your usual order. This is great for lunches too :) Kindest, Sophie Stroopwafel 🧇

Posted 3 years ago

“My food bag goes beyond my plant based expectations! The amount of variety in meals, bang for your buck and delicious sauces and spices I am always impressed which is why me and my partner keep coming back for more, before my food bag we were spending the same amount on groceries each week but not being adventurous and just sticking to the same meals which’s gets super boring and bland. Plus since I am vegan I really appreciate the fully plant based recipes in which I can eat confidently, as other food meal delivery don’t cater fully vegan meals.”

Helpful Report

(My Plant Based Bag (4 Nights For 4)) - Posted 3 years ago

Thanks for your awesome feedback Shareen - we're so happy to hear you're loving the plant-based bag! Our vegan foodies love this option so if you ever have any feedback on how we can make this even better, do let us know :) Sophie Stroopwafel 🧇

Posted 3 years ago

“Even though my husband and I aren't on a diet as such, I still enjoy getting fresh start as I know we will be getting a nutritious meal every night without the excess unnecessary calories and with minimal time/effort. Thank you.”

Helpful Report

(Fresh Start Choice (5 Nights For 2)) - Posted 3 years ago

Thanks for your lovely feedback Lynia - the Fresh Start bags are a great option for our foodies who are wanting easy and healthy meals :) Sophie Stroopwafel 🧇

Posted 3 years ago

“It’s so great not having to think about what to have for dinner! Have been in joying most off the meals😊”

Helpful Report

(Fresh Start Choice (5 Nights For 4)) - Posted 3 years ago

Yay we're glad to take the hassle out of thinking about what to have for dinner! :) Sophie Stroopwafel 🧇

Posted 3 years ago

“We love the variety of meals, the sitting down & the OMG this is good and I/we cooked it, it’s the variety of flavours & layers of flavours that we enjoy.”

Helpful Report

(My Gourmet (4 Nights For 2)) - Posted 3 years ago

We're so glad to hear you're loving the variety Jane! Be sure to let us know what your favourite recipes are :) Sophie Stroopwafel 🧇

Posted 3 years ago

“We love coming home to a different meal every night. Less stress more yum”

My Food Bag 5 star review on 11th August 2021

Helpful Report

(My Choice (3 Nights For 2)) - Posted 3 years ago

Thanks for your review Cherie! That looks delicious! :) - Shivani Sweet Potato 🍠

Posted 3 years ago

“Makes innovative & delicious food arrive on my plate, easy as”

Helpful Report

(My Plant Based Bag (4 Nights For 2)) - Posted 3 years ago

That looks delicious - thanks for your review John :) Sophie Stroopwafel 🧇

Posted 3 years ago

“Fresh food fast delivery finest recipes keeps me cooking my food bag”

Helpful Report

(My Classic (5 Meals For 1)) - Posted 3 years ago

Thanks for your review Betty :) Sophie Stroopwafel 🧇

Posted 3 years ago

“Overall very good but sometimes the salad greens have seen better days by the time they are delivered to us. But everything else is great and makes my life so much easier.”

Helpful Report

(My Family (5 Nights For 4)) - Posted 3 years ago

Thanks for your review Sarah! I'll be sure to let our suppliers know that some the greens aren't quite making it to you as fresh as they should :) Should you wish to keep your veggies and herbs super crunchy and in tip-top shape, they will stay fresher for longer if you pop them in a sealed tupperware container with a sheet of paper towel over the top! Works like magic for carrots! Kindest, Sophie Stroopwafel 🧇

Posted 3 years ago

“Never disappointed. The food is delicious and very convenient. Only gripe that despite MFB doing their very best, the amount of packaging does concern me. That’s the price for having fresh food delivered to your door in easy to follow recipes with the right proportions... occasionally the herbs have gotten too cold in transit and don’t last long or even arrive a bit passed their best. Other than that we are very happy as two busy working people who can have a wonderful meal on the table really quickly. Healthy too! We get the plant based bag which is great for both of us and really yummy. I recommend it for folk looking to experiment with plant based alternatives. Highly recommend MFB!! P”

Helpful Report

(My Plant Based Bag (4 Nights For 2)) - Posted 3 years ago

Thanks for your lovely review Belinda - we're glad to hear we're making life more convenient for you and your family :) We completely understand your concern with the packaging and we're constantly working to improve this in light of food safety regulations. We currently offer the option to recycle all of your soft plastics in our special soft plastics recycling bag - this can be added to your delivery as a one-off extra to one of your weekly deliveries. ♻️ If any of your herbs ever arrive not quite up to scratch, do let us know and we'll be sure to send this info to our suppliers and credit you the cost of this! Kindest Sophie Stroopwafel 🧇

Posted 3 years ago

My Food Bag is rated 4.7 based on 4,270 reviews