My Food Bag Reviews

Name: My Food Bag
Address: 56, Parnell Road,,, Auckland
Rating: 4.66

4.7 Rating 4,270 Reviews

96 %

of reviewers recommend My Food Bag

4.7

Based on 4,270 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About My Food Bag:

We're your answer to "what's for dinner?" with fresh ingredients and easy recipes to cook delicious dinners, delivered to you.

Visit Website

Phone:

0800 469 366

Email:

hello@myfoodbag.co.nz

Location:

56, Parnell Road,,
Auckland
1052

My Food Bag 5 star review on 27th March 2024

Vicky

My Food Bag 5 star review on 11th March 2024

Dylan

My Food Bag 5 star review on 10th January 2024

Elizabeth

My Food Bag 5 star review on 3rd January 2024

Rechelle

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We absolutely love receiving our food bag each week. The produce is always fresh, it’s healthy food and we are not wasting anything like we were in the past when organising our own dinners. We look forward to a variety of meals and think they are very delicious. Thank you for making it so easy and enjoyable!”

Helpful Report

(My Choice (5 Nights For 2)) - Posted 2 years ago

Hi Jayne, we appreciate your lovely review! We are glad to hear that you love our fresh produce and that it has been a sustainable option for you. Many Thanks! - The My Food Bag Foodies

Posted 2 years ago

“The food has been generally really good, it's a nice change from our usual evening meals. We have really enjoyed the range of healthy meals and fresh ingredients. Unfortunately, we have has missing ingredients in almost half the boxes we have received. Some of the missing ingredients have been key for the recipe (e.g. pastry for sausage rolls) meaning we can't make the meal as we live out of town and usually notice when preparing ingredients to make the meal. When submitting a complaint about this, the compensation was around the price of single ingredient, as opposed to the entire meal. It has happened in at least half our boxes so this has been really disappointing. Besides the missing ingredients, we have enjoyed the fresh ingredients, as well as the variety of recipes, plus the delivery system have been handy for busy lives.”

Helpful Report

(My Choice (3 Nights For 4)) - Posted 2 years ago

Kia ora Tino, thanks for sending through your feedback. We are glad to hear you have loved the fresh ingredients with My Food Bag. At this stage, all of the packing at our depot is done manually. If there is ever an ingredient missing we credit the dollar cost of the item, plus extra for the inconvenience, so it is disappointing to hear that these credits have not met your expectations. We will pass this feedback forward to our team. If you have any further questions, please contact our Customer Love team directly via email, social or phone. -The My Food Bag Foodies

Posted 2 years ago

“My family and I have the fresh start healthy meals four times a week. The meals are always delicious and the produce is always great quality”

Helpful Report

(Fresh Start Choice (4 Nights For 4)) - Posted 2 years ago

Kia ora Amanda, wonderful to hear that you love our Fresh Start bags as much as we do! Thank you for your wonderful feedback! -The My Food Bag Foodies

Posted 2 years ago

“My husband and I (just one older couple) are loving our My Food Bag meals. We are enjoying so much more variety and innovative presentation than we are able to think up each week by ourselves. And the meals are always healthy with a good range of fresh veges and interesting condiments. Delicious 😋”

Helpful Report

(My Choice (3 Nights For 2)) - Posted 2 years ago

Hi Christine, thanks for your lovely review! Amazing to hear you are having fun and loving the variety of My Food Bag. - The My Food Bag Foodies

Posted 2 years ago

“We have had weekly deliveries of 4 meals per week since February - its been a great way to try out the vegan options - simple, flavorsome, filling and plenty left over for lunch! The best bit is that our children (15 and 12) have enjoyed being in the kitchen helping us out.”

Helpful Report

(My Plant Based Bag (4 Nights For 4)) - Posted 2 years ago

Hi Martin, thank you for your lovely review! It's great to hear how much you and your family are enjoying your deliveries. - The My Food Bag Foodies

Posted 2 years ago

“We love how everything is measured just right so there is no waste. The clear easy recipes mean my teens feel empowered to cook and are so proud of their efforts! And of course everything is delicious :)”

Helpful Report

(My Choice (5 Nights For 2)) - Posted 2 years ago

Kia ora Cath, thanks for your review! Awesome to hear your teens are getting involved with cooking your delicious meals and you are enjoying your deliveries. -The My Food Bag Foodies

Posted 2 years ago

“Good instructions to follow. Healthy ingredients. Nothing left over.”

My Food Bag 5 star review on 19th April 2022

Helpful Report

(My Choice (3 Nights For 2)) - Posted 2 years ago

Hi Mike, looks healthy and delicious! Thanks for your review. -The My Food Bag Foodies

Posted 2 years ago

“I have used 2 other similar companies before I tried My Food Bag and I can confirm that My Food Bag is superior in quality, customer service and price. I can’t fault it. Also, my weekly food bill has gone down since starting My Food Bag when it was rocketing up before I started.”

Helpful Report

(My Choice (4 Nights For 2)) - Posted 2 years ago

Kia ora Graeme, thanks for your lovely review! So wonderful to hear about how much you are enjoying your experience with us. -The My Food Bag Foodies

Posted 2 years ago

“I have 3 kids and was getting tired of meal planning and going to the supermarket. Bargain Box has made my life a lot easier in that regard. The kids are able to help prepare the meals and we all love the variety. The flavours are kid friendly and each incorporates veges.”

Helpful Report

(Bargain Box (4 Nights For 4)) - Posted 2 years ago

Hey there Shanna! So awesome to hear about the impact Bargain Box has had on your dinners! Thanks for your lovely review. -The My Food Bag Foodies

Posted 2 years ago

“Overall my experience of Bargain Box is average. The convenience and variety of the food is good. The portion sizes are also good. However, at times, some of the fresh produce has arrived bruised or squashed. On one occasion I opened a packet of sealed rice and discovered insects inside. I reached out to customer services to advise of this discovery… and 3 days later, they offered me a $30 refund for the meal. Considering that I had to throw away all the packets of rice with the same batch number (3 meals worth) I would hardly say that this is adequate compensation.”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 2 years ago

Hi Rachel, I'm so sorry you have had some issues with the quality of the ingredients you've received. This is certainly not the standard we want our foodies to be receiving! All this feedback has been passed on to our suppliers. Don't hesitate to get in contact with our Customer Love Team if you are not happy with the compensation for your unsatisfactory items, we'd be happy to help and talk through this further. -The My Food Bag Foodies

Posted 2 years ago

“Lovely fresh food. Easy to follow instructions”

Helpful Report

(Bargain Box (3 Nights For 4)) - Posted 2 years ago

Hi Joe, thanks for your review! -The My Food Bag Foodies

Posted 2 years ago

“I love bargain box! It takes the hassle out of choosing what to eat each night, and I have always received fantastic customer service when I’ve needed it. Cheers bargain box team!”

Helpful Report

(Bargain Box (3 Nights For 4)) - Posted 2 years ago

Hi Natasha, so awesome to hear about your positive experience! Thanks for your lovely review. -The My Food Bag Foodies

Posted 2 years ago

“Love out the meals are so quick and easy to prepare and cook and then so delicious to eat and great for my waist line.”

Helpful Report

(Fresh Start Choice (4 Nights For 2)) - Posted 2 years ago

Hi Leah, we love that you are enjoying your deliveries! Thanks for your review. -The My Food Bag Foodies

Posted 2 years ago

“We have been enjoying the meals very much. So easy to make and very tasty, also healthier than the meals we used to eat.”

Helpful Report

(My Choice (3 Nights For 2)) - Posted 2 years ago

Kia ora Alan and Margaret, thanks for your review! We are so happy you're enjoying your yummy deliveries. -The My Food Bag Foodies

Posted 2 years ago

“Love not having to worry whats for tea”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 2 years ago

Hey Nikita! Thanks so much for a lovely review - we love taking the worry from you! Have a wonderful rest of your week :) - Sam Sorbet

Posted 2 years ago

“Everything is very good but vegetables not fresh most of the time. We got pack today and both green beans are already brown… not good at all. Spinach most of the time not good so we need to use half of the bag… more care please with vege especially greens . For that I would give you only one star Thanks”

Helpful Report

(Fresh Start Choice (5 Nights For 4)) - Posted 2 years ago

Kia ora Diana, Thanks for your review. Apologies if some of your produce has not been up to standard, this is not what we want at all for our foodies! I'll be sure to pass this on to our suppliers. Please don't hesitate to contact the Customer Love Team in the future if you have any other issues. -The My Food Bag Foodies

Posted 2 years ago

“absolutely fabulous meals & such a great variety”

Helpful Report

(Fresh Start Choice (5 Nights For 1)) - Posted 2 years ago

Hi Sharron, thanks for your lovely review! -The My Food Bag Foodies

Posted 2 years ago

“I have used other meal bag options before, and my food bag fresh start choice is by far the best. The meals are alot simpler to prepare, the meat quality is far better, and they taste delicious. The kitchen extras are also a great addition for extra treats.”

Helpful Report

(Fresh Start Choice (4 Nights For 2)) - Posted 2 years ago

Kia ora Tracy, thanks so much for your review! So lovely to hear you are finding convenience with your deliveries. -The My Food Bag Foodies

Posted 2 years ago

“Overall the meals are yummy and have very generous portions! My partner and I love the variety and it makes cooking easy!”

Helpful Report

(Bargain Box (5 Nights For 2)) - Posted 2 years ago

“Great meals that are always satisfying. Love not having to decide what to cook each week and not having to do big grocery trips every week!”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 2 years ago

My Food Bag is rated 4.7 based on 4,270 reviews