My Food Bag Reviews

Name: My Food Bag
Address: 56, Parnell Road,,, Auckland
Rating: 4.66

4.7 Rating 4,270 Reviews

96 %

of reviewers recommend My Food Bag

4.7

Based on 4,270 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About My Food Bag:

We're your answer to "what's for dinner?" with fresh ingredients and easy recipes to cook delicious dinners, delivered to you.

Visit Website

Phone:

0800 469 366

Email:

hello@myfoodbag.co.nz

Location:

56, Parnell Road,,
Auckland
1052

My Food Bag 5 star review on 27th March 2024

Vicky

My Food Bag 5 star review on 11th March 2024

Dylan

My Food Bag 5 star review on 10th January 2024

Elizabeth

My Food Bag 5 star review on 3rd January 2024

Rechelle

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I absolutely love My food Bag, my 2 boys pick a meal each week to make themselves. They love to cook and it is giving them a greater sense of independents. They don't love every meal but won't they don't eat I have for lunch the next day so win/win. I love trying all the different variations of our favourite meals. Ingredients are always on point. Love how I can make delicious Gluten Free meals that we can all enjoy.”

Helpful Report

(My Gluten Free (5 Nights For 4)) - Posted 4 years ago

Hey Amanda, it is awesome to hear your whanau are enjoying My Gluten Free Bag! We love to hear about inspired young foodies ❤ Keep up the good work team! - Madeleine Meringue ☁

Posted 3 years ago

“Every dinner this week has been delicious and nutritious. The ingredients are all fresh and great quality and the recipes are easy to follow. Thanks for helping us to eat so well this week. I would love to have given 5 stars but unfortunately, I received some appalling customer service from MFB earlier this week which has really made me question the integrity of what I thought was an awesome company.”

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(My Choice (4 Nights For 4)) - Posted 4 years ago

Kia ora Amber, Thanks for your review! Its disappointing to hear that you didn't receive very good customer service recently! Please feel free to pop us an email to hello@myfoodbag.co.nz if you would like to discuss this further. -Angie Allspice

Posted 4 years ago

“My wife and I compete to see who gets to cook our recipes... and the food is great, fresh, tasty and very generous.”

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(My Veggie (4 Nights For 2)) - Posted 4 years ago

Kia ora Tony, awesome to hear you and your wife are enjoying your My Food Bag meals 😋 Happy cooking ❤ - Madeleine Meringue ☁

Posted 3 years ago

“I'm loving the fresh start meals, the produce and meat are fresh and delicious and by having the correct amount supplied for each meal I've had a lot less wastage. The tastes and textures are varied, the meals are really well balanced and I haven't had a receipe that I didn't like so far. I only signed up for the eight week challenge but am loving the meals so much that I'm carrying on with the fresh start menu.”

Helpful Report

(Fresh Start (5 Meals For 1)) - Posted 4 years ago

Kia ora Debra, thank you for the kind words, it is amazing to hear that you are enjoying the benefits of Fresh Start! Keep up the good work! - Madeleine Meringue ☁

Posted 3 years ago

“Fresh exciting meals that we look forward to coming home to make. Convenient, delicious and nutritious. Highly recommend.”

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(My Choice (4 Nights For 4)) - Posted 4 years ago

“We always look forward to recieving our plant based meal box. The meals are really tasty and full of goodness. My kids enjoy the meals too. Great for the whole family.”

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(My Plant Based Bag (4 Nights For 4)) - Posted 4 years ago

“All meals are very tasty easy to put together”

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(My Family (5 Nights For 4)) - Posted 4 years ago

“I don’t like the chicken breast. Can we swap out for meals with chicken thigh? Otherwise really enjoy the meals”

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(Fresh Start (5 Nights For 4)) - Posted 4 years ago

Kia ora Melissa, Thanks for your review. We are not able to remove or swap proteins at this stage. We will be sure to pass your request on to the wider team! :) -Angie Allspice

Posted 4 years ago

“I love that I dont have to plan or shop for meals, and minimum prep and cooking times. My partner is enjoying the variety of food and tastes, but still plenty of organic meat for him and veg for me. Easy to skip or change to a different plan. Christmas is sorted Christmas menu ordered. My FoodBag is an all round winner for us.”

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(Fresh Start (5 Nights For 2)) - Posted 4 years ago

“Some amazing some just ok”

Helpful Report

(My Choice (4 Nights For 2)) - Posted 4 years ago

Kia ora Jen, Thanks for your review! Its so nice to hear that you have found some of our recipes amazing :) We always appreciate hearing all feedback good or bad, as it lets us know what we can change moving forward. Don't forget to login to your account and rate your recipes - this feedback goes directly to our Development Kitchen team and helps them to plan future menus. We hope you enjoyed the other recipes this week and thank you again for the feedback 😊 -Angie Allspice

Posted 4 years ago

“It’s great having a really tasty meal each night, it only takes 30 mins, and it has forced me into a great routine, I’ve never been a cook, my best effort used to be pasta in sauce at the last minute. Great value for money, I have left overs for my lunch the following day. My favourite are the fish dishes, but I’m enjoying everything.”

Helpful Report

(Fresh Start (5 Meals For 1)) - Posted 4 years ago

“I have been getting my food bag for a while the last 3 orders i have been really upset about the quality of vegs and some of the meat which is quite stale . i wonder what you have to say about this when first ordering quality was of a much higher standard . this is not really on as the price is high so quality also should be L Sloan.”

Helpful Report

(My Gourmet (4 Nights For 2)) - Posted 4 years ago

Kia ora Lyndia, Thanks for your review! It is disappointing to hear that you have noticed a drop in quality. The whole point of My Food Bag is about convenience and we definitely don't want our Foodies to have to make any unexpected, last-minute trips to the supermarket to replace any ingredients that have fallen short of the mark on our end. Whenever something like this happens, a note is made on to your account so the wider team can follow up with the relevant departments. Our Customer Love Team will always do their best to try and make it up to our foodies as well! Feel free to pop us an email to hello@myfoodbag.co.nz if you wish to discuss this further :) -Angie Allspice

Posted 4 years ago

“Love that you guys are trying your hardest to reduce plastic packaging - still some way to do (I.e. plastic on a lettuce), but way ahead of your peers”

Helpful Report

(Bargain Box Veggie (3 Nights For 4)) - Posted 4 years ago

Hey Ella, thanks for the feedback 😊. We are always looking for ways to reduce the waste present in our bags, and sustainability is really important to us! - Madeleine Meringue ☁

Posted 3 years ago

“We have been receiving 'My Choice" from My Food Bag for a couple of months now - all products are super fresh , recipes are easy to follow and portions size is good. We like that you can recycle packaging and that changes can be made easily in the App.”

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(My Choice (4 Nights For 4)) - Posted 4 years ago

“We moved over to My Foodbag as it suited us better. We wanted 3 meals covered for 2 people and we wanted healthy options. What we love is that the fish options are frequent and the ready meals a bonus. The vegetables are also very generous and the flavours awesome. Thank you and keep up the good work. BTW the occasional freebie new product in the bag is a real treat and surprise as well..........we will be staying with you.”

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(My Choice (3 Nights For 2)) - Posted 4 years ago

“On arrival my frozen foods are always thawed. They have travelled over night and the ice blocks have melted. We always eat these meals first, but it would be safer if this did not happen. There were too many foods with spices and chilli in the bag we first chose. As I am not able to eat chilli I changed to "Choice" to be able to choose foods that are more suitable for me. I have been pleased with my first delivery and will continue with this bag in future. Otherwise I am thrilled with the quality of the food and the service provided and am sure things can only improve as I learn to use the services you provide. My parcel is delivered on Mondays. Are my deliveries able to be changed to a Sunday delivery? I will add I will be 89 years old after Christmas and as I am quite new with using a laptop, things can only improve from my end. Many thanks, Florence.”

Helpful Report

(My Choice (4 Nights For 4)) - Posted 4 years ago

Kia ora Florence, Thanks for your review! We are so glad to hear that the My Choice Bag is suiting your needs so far :) Proteins all arrive fresh and are not pre frozen. The peas and corn are expected to defrost while travelling to your door, as the ice packs are designed to keep our items chilled, not frozen. Even if these arrive partially or completely defrosted, we advise to store them in your fridge or freezer until needed to be cooked, they will last to the meal they are needed for :) Our suppliers have notified us that the ‘do not refreeze’ label is only included because sometimes re-freezing can take away the nutritional value and quality of the produce. However this does not affect the safety of the product and they are absolutely safe to consume once they have been cooked using boiling water, etc. Please pop us an email to hello@myfoodbag.co.nz and we can pull up your account and see if a Sunday delivery is an option in your area. -The My Food Bag Team

Posted 4 years ago

“Fantastic My Food Bag. I had an operation on both my feet on the 25th August. Was so concerned how I would cope as my husband had dinners cooked by moi for 40 years. He took to My Food Bag like a duck to water. The recipes were varied and easy to follow. Had a few funny moments initially but he got the hang of it. We haven’t looked back. Decided it was cheaper and easier for us to continue on. Converted customers.”

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(My Choice (4 Nights For 2)) - Posted 4 years ago

“Love having restaurant quality meals for dinner every night, and they’re easy and quick to make.”

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(My Choice (3 Nights For 2)) - Posted 4 years ago

“We love getting our fresh start box each week. The hard work is done and we can just go through the recipe steps on autopilot. So healthy and yummy. I don’t think we will ever stop!”

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(Fresh Start (5 Nights For 4)) - Posted 4 years ago

“Good variety and enjoy the choice.”

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(My Choice (3 Nights For 2)) - Posted 4 years ago

My Food Bag is rated 4.7 based on 4,270 reviews