My Food Bag Reviews

Name: My Food Bag
Address: 56, Parnell Road,,, Auckland
Rating: 4.66

4.7 Rating 4,270 Reviews

96 %

of reviewers recommend My Food Bag

4.7

Based on 4,270 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About My Food Bag:

We're your answer to "what's for dinner?" with fresh ingredients and easy recipes to cook delicious dinners, delivered to you.

Visit Website

Phone:

0800 469 366

Email:

hello@myfoodbag.co.nz

Location:

56, Parnell Road,,
Auckland
1052

My Food Bag 5 star review on 27th March 2024

Vicky

My Food Bag 5 star review on 11th March 2024

Dylan

My Food Bag 5 star review on 10th January 2024

Elizabeth

My Food Bag 5 star review on 3rd January 2024

Rechelle

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really love my food bag quick and easy have shared with others in my family and they are loving it also”

Helpful Report

(My Choice (4 Nights For 2)) - Posted 3 years ago

It's great to hear that your whanau are enjoying Fresh Start Quick, share the deliciousness 😋 Thanks for your kind feedback Kathryn. - My Food Bag Foodies 🤍

Posted 3 years ago

“Started out with 5 meals a week but found this to be too much after a while, it’s nice to make something quick and easy. Meals are generally pretty nice but there is a lot of plastic wastege. Food is quite carb heavy but Keeps you full. Would be good to have weekend delivery as an option”

Helpful Report

(Bargain Box (3 Nights For 4)) - Posted 3 years ago

Kia ora Charles, Thanks for your review! Reducing plastic waste is super important to us and we're always working on new innovative ideas. We have a new exciting initiative for soft plastic recycling if you'd like to check it our here: https://www.myfoodbag.co.nz/extras/soft-plastics-return We also have a Fresh Start option with reduced carbs if this would work better for you! You'll be able to find more information and see the recipes on our website here: https://www.myfoodbag.co.nz/fresh-start If you have any further questions, feel free to pop us an email at hello@myfoodbag.co.nz. We really appreciate your support! - Michelle Mango 🥭

Posted 3 years ago

“Bargain Box is great. I love the variety of the recipes and I feel as though I’m eating much more healthily. My one downside is that the eggs are often cracked or broken on delivery. Other than that Bargain Box gets a massive thumbs up from me!”

My Food Bag 5 star review on 4th April 2021

Helpful Report

(Bargain Box Veggie (3 Nights For 2)) - Posted 3 years ago

Kia ora Cheryl, It's so awesome to hear that you've been enjoying the recipes! We're so sorry that there's been a few issues with eggs arriving damaged in your delivery. Please pop us an email to hello@myfoodbag.co.nz so that we can follow up on this :) - Michelle Mango 🥭

Posted 3 years ago

“We have the family bargain box for 4 with no fish for 5 nights and I love the meals super easy and quick to prepare with amazing flavour....it has given me so much time back without the stress of shopping and deciding on meals. The whole family love the meals”

Helpful Report

(Bargain Box (5 Nights For 4) No Fish) - Posted 3 years ago

Kia ora Kelly, Our service is all about providing convenience for busy families and we're so thrilled to hear that we've been able to make dinner time easier and less stressful :) - Michelle Mango 🥭

Posted 3 years ago

“Great variety in the vegetarian meals and love getting new ideas”

Helpful Report

(My Plant Based Bag (4 Nights For 2)) - Posted 3 years ago

Kia ora Ayeisha, We love when our foodies gain the confidence to get creative and try new things in the kitchen, we hope to continue to inspire you with new and delicious recipes! -The My Food Bag Team.

Posted 3 years ago

“Overall excellent. The absolute only reason I can’t give 5 stars is because the Vege is often older than I would pick myself (carrots go soft within a couple of days and browning lettuce. Otherwise though it’s great!”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 3 years ago

Kia ora Brooke, Thanks for your review! We're so sorry to hear that the produce have not lasted as well as we'd hoped. Should you wish to keep your veggies and herbs super crunchy and in tip-top shape, they will stay fresher for longer if you pop them in an airtight container with a damp sheet of paper towel over the top! Works like magic for carrots :) - Michelle Mango 🥭

Posted 3 years ago

“Freshest produce, quick and easy recipes to prepare and really tasty food. What more could you ask for in our often busy and hectic lives. A real treat to come home to every day.”

Helpful Report

(My Choice (4 Nights For 2)) - Posted 3 years ago

Kia ora Paul, Thanks for your lovely review! We are thrilled to hear that you are enjoying your Food Bag deliveries, thanks for your support! -The My Food Bag Team

Posted 3 years ago

“So far, other than 1 missed fruit box all orders have arrived in good condition. The recipes have all been pretty good, better than expected. Really happy with what I thought would just be a one off with the special.”

Helpful Report

(Bargain Box (5 Nights For 2)) - Posted 3 years ago

Kia ora Robert, Thanks so much for your review and it's so awesome that you've been enjoying the recipes :) We're very sorry to hear that the Fruit Box wasn't delivered on one occasion. If this hasn't been sorted out for you, please get in touch with us at hello@myfoodbag.co.nz so that we can make things right! - Michelle Mango 🥭

Posted 3 years ago

“I really like that the food is sourced locally and the meat is from Nz. The quantities are generous. The freebies are a lovely touch. Great variety”

Helpful Report

(My Choice (3 Nights For 2)) - Posted 3 years ago

Kia ora Lisa! We're stoked to hear that you have been enjoying the delicious, fresh local produce! Thanks so much for your ongoing support 😊 - Frankie Frankfurter 🌭

Posted 3 years ago

“Disappointed at the amount of packaging this time around, including plastic packaged sauces. Some of the produce has seemed less than fresh, eg carrots that have gone soft within a few days (even when transferred to a bag). Also disappointed that you are no longer recycling the cool store packaging and box. However, we are enjoying the meals more :) And the completed meal once a week has been great - and delicious as well. Thank you :)”

Helpful Report

(My Choice (4 Nights For 4)) - Posted 3 years ago

Kia ora Jane, thanks so much for the feedback! Our recycling processes are something we constantly look to improve. Unfortunately due to current health & safety concerns, our drivers are unable to collect the wool and boxes. However, the cardboard can go out with your regular curbside collection and the wool is 100% biodegradable and compostable! We've recently launched a soft-plastic collection programme which will be great for the sauce packets and other items 😊 We are always working closely with our suppliers to ensure we deliver the freshest produce so it's disappointing to hear that the carrots and other veggies haven't been up to scratch. We hope you notice an improvement with future deliveries 😊 We really appreciate your support and look forward to delivering the goodness! - Frankie Frankfurter 🌭

Posted 3 years ago

Thanks for your feedback Jane! We take sustainability really seriously, and it is something we are constantly working on improving. Yesterday we launched a Soft Plastic Recycling Scheme, which we are really proud of - you can check out more here: https://www.myfoodbag.co.nz/extras/soft-plastics-return. We are not able to collect the wool pouches, but they are compostable (once the plastic wrap is removed, which can be put in soft plastic recycling), and lots of local organizations that will accept donations - think of SPCA's, local nurseries, schools etc. Hopefully that helps. We love that you are enjoying the meals, and please keep up the feedback 🤍 - My Food Bag Foodies 😊

Posted 3 years ago

“Have received My Food Bag on and off over the past couple of years and have thought the quality of the produce to be very good. However currently I have concerns over the choice of meals being provided. I have always used Fresh Start but are begining to find these meals currently are turning out to be salad and a protein with a scatter of dried seasoning. As i purchase meals for one I understand the price is slightly higher than buying for say two however i am of the thinking that these meals are not value for money and are currently considering as to whether i continue receiving the food bag.”

Helpful Report

(Fresh Start (5 Meals For 1)) - Posted 3 years ago

Hey Jill, thank you for your feedback - we really value the time you have taken to let us know how you are feeling. The best way to pass on feedback regarding specific recipes is via the "Rate Your Recipe" section on our app or through your account. This way, you can let our chef's know what you are loving, and what is missing the mark for each meal 😊 - My Food Bag Foodies 🤍

Posted 3 years ago

“Loving my Fresh Start meals for one. They’ve revitalised my cooking and appetite. I actually enjoy my meals now.”

Helpful Report

(Fresh Start (5 Meals For 1)) - Posted 3 years ago

Kia ora Judy, it is great to hear you are enjoying your meals, that is what we love to hear! Keep up the fabulous work 😊 - My Food Bag Foodies 🤍

Posted 3 years ago

“I really enjoy the variety of meals, the text on delivery, the easy to ready, follow recipes. All my family members take turns cooking and all find it easy - my only wish is for low carb / grain free options. I take the rice / wheat / grain out and replace with paleo options if I need.”

Helpful Report

(Fresh Start (5 Nights For 4)) - Posted 3 years ago

Kia ora Nicola, thank you for the epic feedback, it's great to hear My Food Bag is helping your family enjoy delicious food together! We will be sure to pass your feedback on regarding a paleo option 😊 - My Food Bag Foodies 🤍

Posted 3 years ago

“I am really happy with the quality of the meat, fish and chicken and the freshness of the vegetables. Recipes are interesting easy to prepare and good to eat.”

Helpful Report

(Fresh Start (5 Meals For 1)) - Posted 3 years ago

Hey Suzanne, thanks for the kind feedback, we love delivering the fresh, local deliciousness to you! - My Food Bag Foodies 🤍

Posted 3 years ago

“Much better packing this time”

Helpful Report

(My Veggie (4 Nights For 2)) - Posted 3 years ago

Kia ora George, thanks for the feedback - we work really hard to ensure you are happy with the goodness being delivered 😊 Sing out if there is ever anything we can help with! - My Food Bag Foodies 🤍

Posted 3 years ago

“I couldn't do life without My Food Bag! Each week that box of goodness arrives and brings fresh veges and meat to our dinner table. It take away all the stress of meal planning and those 6pm dilemmas. Over the last year with COVID-19, in and out of lockdowns, there was one thing that stayed the same in our household and that was the My Food Bag routine. Thank you to all those involved preparing and packing, we appreciate you!”

Helpful Report

(Fresh Start (5 Nights For 2)) - Posted 3 years ago

Kia ora Emma, wow, thank you so much for the kind feedback - it is so lovely to hear that you have been enjoying My Food Bag - convenience and deliciousness are what we are all about! We appreciate you! - My Food Bag Foodies 🤍

Posted 3 years ago

“This is the best thing I have ever done. I get excited on a Sunday when my box arrives at the door. Not having to come home from work and think what am I going to cook is the best feeling. Just love the variety and have just started to get the fruit bag as well. Love every thing about My Food Bag.”

Helpful Report

(My Choice (4 Nights For 2)) - Posted 3 years ago

Wow Sharon, it's epic that you are enjoying the convenience of My Food Bag! We hope you continue to enjoy the goodness 😊 - My Food Bag Foodies 🤍

Posted 3 years ago

“I love receiving my food bag each week! It’s so convenient and the meals are always fresh and delicious.”

Helpful Report

(Fresh Start (5 Meals For 1)) - Posted 3 years ago

Kia ora Abbey, thanks for the kind feedback - we are all about convenience and deliciousness, so it's great to hear you are enjoying them! - My Food Bag Foodies 🤍

Posted 3 years ago

“Loving the meals, easy to follow the instructions”

Helpful Report

(My Plant Based Bag (4 Nights For 2)) - Posted 3 years ago

Hey Sarah, it's great to hear you are enjoying My Food Bag 😋 - My Food Bag Foodies 🤍

Posted 3 years ago

“Excellent selection of meals, easy to follow recipes and very tasty”

Helpful Report

(Fresh Start (5 Nights For 2)) - Posted 3 years ago

Thanks for the kind feedback Georgina, love to hear it! - My Food Bag Foodies 🤍

Posted 3 years ago

My Food Bag is rated 4.7 based on 4,270 reviews