My Food Bag Reviews

Name: My Food Bag
Address: 56, Parnell Road,,, Auckland
Rating: 4.66

4.7 Rating 4,270 Reviews

96 %

of reviewers recommend My Food Bag

4.7

Based on 4,270 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About My Food Bag:

We're your answer to "what's for dinner?" with fresh ingredients and easy recipes to cook delicious dinners, delivered to you.

Visit Website

Phone:

0800 469 366

Email:

hello@myfoodbag.co.nz

Location:

56, Parnell Road,,
Auckland
1052

My Food Bag 5 star review on 27th March 2024

Vicky

My Food Bag 5 star review on 11th March 2024

Dylan

My Food Bag 5 star review on 10th January 2024

Elizabeth

My Food Bag 5 star review on 3rd January 2024

Rechelle

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Food/meals are amazing. Love how you can pick your own. Only one small gripe is that every week either tomatoes or small little of yoghurt are squashed. They are always at the bottom of box (tomatoes) and then the bag of fridge stuff chucked in top and squash them. Last bag yoghurt potter squashed. Otherwise so easy and fuss free no thinking meals”

Helpful Report

(My Choice (5 Nights For 4)) - Posted 3 years ago

Hi Raewyn! Thank you for your amazing feedback - we are so stoked that you are loving your meals but I am sorry to hear that some items have been damaged in your recent deliveries. Please send us an email at hello@myfoodbag.co.nz and we will be able to assist further. Kindest, -Ally Avocado 🥑

Posted 3 years ago

“great but would love for you to do 3 and 4 night 1 person fresh start boxes”

Helpful Report

(Fresh Start (5 Meals For 1)) - Posted 3 years ago

Hi Victoria! Thank you for your lovely feedback - we are so happy to hear you are loving the meals. Unfortunately we currently do not offer the option for less nights per week with our Fresh Start Bags. 5 Nights was chosen based on market research and customer surveys which resulted in responses for 5 nights to help Foodies keep on track with their health, wellness and weight loss goals each week. While our Fresh Start bags are currently only available for 5 nights, we are always open to feedback and will definitely pass on your request to our development kitchen for the offer of less nights a week as we are always working to improve our products and provide our Foodies with what they want :) Kindest, Ally Avocado 🥑

Posted 3 years ago

“To be honest I really love the food choices. What has spoiled the food bags for me is quality control. I have been using them for about 3 months now, after using an opposition for about a year and falling tired of similar meals all the time. I like the options and the ability to have a heat and eat style meal for those busy nights. The thing that's let it down are these issues I have had in the last 3 months. Package split open on my door step from poor tapping of the box. Chicken split open and bled over other items in bag, steak in another bag. The sealing of meat is poor and the meal I am cooking tonight I can see a split in the package. Missing cooking instructions for a meal on two occasions. Also a few ingredients on the verge of freshness, so by time the week is out sometimes having to throw some items out. As I said, happy with the meals... But the delivering of the meals to my fridge and overall quality needs work. Speaking from someone who really enjoyed your major competition, but grew tired of cooking every meal in garlic every night.”

Helpful Report

(My Choice (4 Nights For 4)) - Posted 3 years ago

Kia ora Jason, thank you so much for this feedback! We really value hearing from our Foodies as it helps us identify areas we need to improve in! It is disappointing to hear you have had some ongoing issues with your deliveries recently, especially in regards to split meat packaging. If you haven't already, do get in touch with our Customer Love team as we are always happy to help ensure your feedback is passed onto the relevant teams and work towards a solution. It is otherwise great to hear you have been enjoying the diverse range of quick and delicious meals we offer. Thank you again for the review and your support 🙂 - The My Food Bag Foodies ❤

Posted 3 years ago

“Meals are easy and taste great! Always looking forward to cooking and eating dinner now.”

Helpful Report

(My Plant Based Bag (4 Nights For 4)) - Posted 3 years ago

Thank you Ethan! We are so happy to hear that you are loving these meals! Happy Cooking, Ally Avocado 🥑

Posted 3 years ago

“Myself and my flatmate are 3rd year university students and Bargain Box makes our life so much easier. The meals are the highlight of our day and ensure that we are able to eat a healthy, balanced diet as busy students. Everyone we know at uni is jealous of our delicious meals.”

Helpful Report

(Bargain Box Choice (5 Nights For 4)) - Posted 3 years ago

Kia ora Amy! We're so stoked to hear that we've helped make your flat's Uni lifestyle a little bit easier! Thanks so much for your support 🙂 - Frankie Frankfurter 🌭

Posted 3 years ago

“The recipes and ingredients are good however the way the product arrives is below standard. Packaging is bad, sometimes the box is not sealed properly. The ingredients are just chucked in the box all in a mess. Every time cherry tomatoes are supplied they quite often get squashed by the other ingredients. The box is nearly split when it's delivered and sometimes the box is already half open due to rough handling.”

Helpful Report

(My Choice (5 Nights For 4)) - Posted 3 years ago

Hi Joey, thanks for getting in touch with your feedback. We do take our packing and quality seriously so to hear you have had this experience is so disappointing. We follow up with our team on any instances of packing and quality errors so if you haven't already let our Customer Love team know pop us an email at Hello@myfoodbag.co.nz so we can follow up. -My Food Bag Team

Posted 3 years ago

“Always look forward to cooking with My Food Bag, and we always have leftovers for lunch. Love the tasty extras/sauces/sprinkles that I would never bother to use myself. We have to make some adaptations for the kids, but it is exposing them to a wide range of foods and encouraging them to try! Very happy - don’t think I’ll ever stop now!”

Helpful Report

(My Choice (3 Nights For 4)) - Posted 3 years ago

Hi Julia! Oh that is so wonderful to hear - we are stoked to read that you are loving both the meals and the leftovers you can use for lunches! Happy Cooking! -Ally Avocado 🥑

Posted 3 years ago

“We love the food we are eating now. The variety and the flavours are delicious. Not having to think or use any emotional labour figuring out what we will eat is the best!”

Helpful Report

(My Classic (4 Nights For 2)) - Posted 3 years ago

Kia ora Jo, Its awesome to hear that My Food Bag has taken the stress out of the dreaded question 'what shall we have for dinner?' Thanks for your support -The My Food Bag Team

Posted 3 years ago

“Absolutely love love love the convenience of My Food Bag !! We have tried Fresh Start Lite, Bargain Box and My Plant Based and have been very impressed with all 3. The meals are quick, easy and the ingredients are super fresh, oh and extremely tasty !! We are a family of 6 so My Bargain Box is the best value for money for us but we have enjoyed mixing it up with the other 2 bags. Highly recommend My Food Bag !!!”

Helpful Report

(My Plant Based Bag (4 Nights For 4)) - Posted 3 years ago

Kia ora Jennie, Thanks for your lovely review! We love when our foodies, mix it up and try a few different bags to figure out what suits them best :) Thanks for all of your support! -The My Food Bag Team

Posted 3 years ago

“Tasty, low in carbs, easy to prepare.”

Helpful Report

(Fresh Start (5 Nights For 4)) - Posted 3 years ago

Kia ora Karen, Thanks for taking the time to leave us a review. We are thrilled to hear you are enjoying your deliveries :) -The My Food Bag Team

Posted 3 years ago

“Fantastic variety of meals, a good balance of not too fancy and time consuming, but much nicer then what we would normally pull together. We’re very happy my foodbag has introduced a soft plastics recycling program as well as the waste was the only down fall. We have a newborn and a toddler so excited about the ready made meals extras on offer - that’s a game changer for us.”

Helpful Report

(Bargain Box Choice (3 Nights For 2)) - Posted 3 years ago

Hi Sian, thanks so much for passing on your great feedback and review! We are very excited to now be able to offer the soft plastic recycling program to all our foodies 😊 We hope you have a great and tasty week - Harriet Honeydew 🍈

Posted 3 years ago

“Just loving opening my box every Sunday, and seeing what we are eating for the week, makes life so much easier. Gives you a better idea of portion sizes with meat/fish how combinations of veges with different pulses, grains can really bulk up a salad,”

Helpful Report

(Fresh Start (5 Nights For 2)) - Posted 3 years ago

Kia ora Rose, we're so excited to deliver different recipes to our Foodies each week. Making dinner time easier is what we're all about! - Michelle Mango 🥭

Posted 3 years ago

“Quality food, yummy and easy to follow recipes.”

Helpful Report

(My Choice (4 Nights For 2)) - Posted 3 years ago

Kia ora Elsa, that's exactly what we love to hear and hope to bring to our Foodies! - Michelle Mango 🥭

Posted 3 years ago

“We have had my food bag for a couple of months, after trying another brand previously. Much prefer My food bag to the other one. Meals are all different, easy and very tasty. The produce is very fresh. The kids eat way more vegetables than before, ( as these actually taste good) , they dont complain about the food i serve them any more... Very Happy Family..”

Helpful Report

(My Choice (4 Nights For 4)) - Posted 3 years ago

Kia ora Michelle, thanks so much for your review! It's so awesome to hear that the recipes have been a hit with everyone in the family! - Michelle Mango 🥭

Posted 3 years ago

“Great meals of generous proportions.... i averaged a weight loss of one kg over the first seven weeks so very pleased with that result .. excellent instructions for preparation too.”

Helpful Report

(Fresh Start (5 Meals For 1)) - Posted 3 years ago

Kia ora Lynne, what an amazing achievement! - Michelle Mango 🥭

Posted 3 years ago

“I love it, so easy to follow and I’m using new ingredients. It has renewed my joy in cooking”

Helpful Report

(My Choice (3 Nights For 2)) - Posted 3 years ago

Kia ora Margaret, it's so awesome to hear that you've been really enjoying the recipes! - Michelle Mango 🥭

Posted 3 years ago

“Loved the easiness of the recipes and enjoyed not having to wonder what should I get for dinner. The meals are tasty, fulling and healthy and I was really impressed with the quality of the food sent.”

Helpful Report

(Fresh Start (5 Meals For 1)) - Posted 3 years ago

Kia ora Leanne, we're so thrilled to hear that we've been able to make dinner time easier :) Proving healthy and high quality ingredients is what we're all about! - Michelle Mango 🥭

Posted 3 years ago

“I was a bit doubtful when I was considering joining MFB as to what I would get and would I like it. I love to cook and was concerned about being told “what to cook” but I loved it. I got to try many things that I wouldn’t on my own like quinoa, farro and brown rice. I got to learn about what my plate should look like (half verges, 1/4 starch and 1/4 meat) which is invaluable. I didn’t like some of the meals but they were definitely edible but I absolutely loved some meals and these will be life time go to meals. Overall an awesome experience I think everyone should try.”

Helpful Report

(Fresh Start (5 Meals For 1)) - Posted 3 years ago

Kia ora Julie, we love introducing a variety of different ingredients and flavors and we hope to make a lasting impact on our Foodies attitudes and skills in the kitchen! If you'd like to provide any recipe feedback, you can rate all the recipes in your account area and this feedback goes straight to our Recipe Development team :) - Michelle Mango 🥭

Posted 3 years ago

“It is a great way to mix up your dinners, as meat eaters we use the veggie bag as a way to have a couple of meat free days in the week.”

Helpful Report

(My Plant Based Bag (4 Nights For 2)) - Posted 3 years ago

Kia ora Lucie, thanks for your review. Feel free to check out the My Choice Bag which include both veggie and non-veggie options :) - Michelle Mango 🥭

Posted 3 years ago

“I am a big fan of My Food Bag.. No more what shall I cook for Tea... Love it”

Helpful Report

(My Plant Based Bag (4 Nights For 2)) - Posted 3 years ago

Kia ora Wendy, that's exactly what we love to hear! Thanks for your support - Michelle Mango 🥭

Posted 3 years ago

My Food Bag is rated 4.7 based on 4,270 reviews