My Food Bag Reviews

Name: My Food Bag
Address: 56, Parnell Road,,, Auckland
Rating: 4.66

4.7 Rating 4,274 Reviews

96 %

of reviewers recommend My Food Bag

4.7

Based on 4,274 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About My Food Bag:

We're your answer to "what's for dinner?" with fresh ingredients and easy recipes to cook delicious dinners, delivered to you.

Visit Website

Phone:

0800 469 366

Email:

hello@myfoodbag.co.nz

Location:

56, Parnell Road,,
Auckland
1052

My Food Bag 5 star review on 27th March 2024

Vicky

My Food Bag 5 star review on 11th March 2024

Dylan

My Food Bag 5 star review on 10th January 2024

Elizabeth

My Food Bag 5 star review on 3rd January 2024

Rechelle

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having been a customer of My Food Bag for many years, it does simplify my life no end. But I have noticed the portion sizes are getting smaller. We are a family of 5 with three girls aged 13, 11 and 9yrs and we are not huge eaters. Would be good to see more generous portions.”

Helpful Report

(My Family (5 Nights For 4)) - Posted 6 years ago

Hi Karen, Firstly, thanks so much for taking the time to give us some feedback - we appreciate hearing your comments and suggestions to be able to improve our service. Secondly, thank you for being such a loyal My Food Bag Foodie! It's fantastic to hear you've been using our service for a long time. I'm really sorry to hear that the portion size of our meals hasn't been enough for your family. The Family Bag is designed for 2 adults and 2-3 kids, but don't really define what 'kids' are - so we can certainly be clearer, whilst it is subjective! Our team suggests 'kids' are really up to 10 years of age, but we definitely could specify this and be clearer to avoid a similar instance occurring. Please accept my apologies that we haven't clearly communicated this. May I suggest reviewing the Classic Bag options or the Bargain Box Regular 5 options to better fill your family's tummies? This has been really valuable feedback we can make improvements on, so thank you for taking the time to complete this review for us! Thanks again for being a wonderful Foodie! Cheers, Casey Cocoa

Posted 6 years ago

“My food bag is fantastic, really easy to follow delicious recipes. And good value for money!”

Helpful Report

(My Classic (5 Nights For 4)) - Posted 6 years ago

“Tasty, easy, healthy, convenient. My food bag appeared in my life four years ago and I can’t imagine life without it.”

Helpful Report

(My Veggie (4 Nights For 2)) - Posted 6 years ago

“We have been using food bag for nearly two years. It saves us time and money and we (and the kids) have tried foods that we wouldn't normally eat. We have also learned new techniques and some great tips to cook meals that are healthy and tasty. Thank you My Food Bag!”

Helpful Report

(My Family (5 Nights For 4)) - Posted 6 years ago

“Love the recipes and delivery”

Helpful Report

(My Classic (5 Meals For 1)) - Posted 6 years ago

“It's just so great to walk in the door after a day at work, pull a recipe out of my folder and then see what we will be having for tea. There is no time wasted trying to think up something exciting for dinner - food bag gives me that. It's nice knowing I have everything I need to make not only a yummy but healthy dinner.”

Helpful Report

(My Classic (4 Nights For 2)) - Posted 6 years ago

“I love the food and recipes and the fact that they are so healthy. It's really helped me and my partner get out of a rut of too much eating out, takeouts and quick but unhealthy meals. I have had a few issues with missing items, which is not so great. An improvement I would like to see is a bit of a breakdown on what is in the sachets that come with meals so I can replicate the ones I really like properly.”

Helpful Report

(My Classic (4 Nights For 2)) - Posted 6 years ago

“We totally enjoy the delicious recipes in my food bag, it has taught us to be a much better cooks and we now eat far more healthy and nutritious meals. We really like the way our meals are planned and we do not have to think what to cook for tea. We would totally recommend my food bag to other people as it makes life so much easier when the shopping and meal plan is already done for you every week.”

Helpful Report

(My Classic (4 Nights For 2)) - Posted 6 years ago

“Love our My Food Bag - never disappoints, I love switching my brain off and cooking a meal for the family. Fresh food, great recipes, no hassle or last minute supermarket missions for forgotten ingredients. Surprisingly we spend less $$ on food and no left over rotten veggies hiding in the fridge. Life changing stuff!!”

Helpful Report

(My Family (5 Nights For 4)) - Posted 6 years ago

“Good value, great meals, brings the whole family together”

Helpful Report

(My Gluten Free (5 Nights For 4)) - Posted 6 years ago

“I feel like the quality of the fruit and vege has been dropping recently. I was also not pleased with the quality of the minced beef as it was very fatty. I would never buy that grade myself.”

Helpful Report

(My Classic (3 Nights For 4)) - Posted 6 years ago

Hi Janine, Thanks so much for taking the time to give us some feedback - we really appreciate hearing your experience with our service! I'm really sorry to hear that the quality of the produce you've been receiving doesn't meets your expectations! We'll take this feedback to our suppliers so we can make sure that this isn't the case going forward! We have high expectations for the products we send, so it's disappointing to hear this. Thanks again for taking the time to message us with your feedback and for being a wonderful Foodie. Cheers, Casey Cocoa

Posted 6 years ago

“Recipe cards easy fresh and tasty meal on table 30mins”

Helpful Report

(Heat 2 Cook 2 (4 Nights For 2)) - Posted 6 years ago

“Delivered to the door. Lovely fresh meat and fish. Vegetables are great and some of the meals we have had lately are really tasty. If something in the box the family cant eat it is easy to change it for something else. My family don't like onions or tomatoes but we work around this. Now that it is better weather my husband has been cooking the meat on his new BBQ and it is really tender and it makes the dog go mad as mum is in the kitchen get thing ready and Dad is on the BBQ she does not know were to go as she loves the food bag as well and gets a small dish of a few vegetables and meat every meal, Yes we love it”

Helpful Report

(My Classic (3 Nights For 4)) - Posted 6 years ago

“My Food Bag has been a life saver! I no longer have a daily battle with my kids as to what we are having for dinner. They get to choose 1 of 5 recipe cards as that is what our options are!! I love not having to think about what to cook, and then go to the grocery store where I would usually end up buying more that just ingredients for dinner. The stress of meal times is no more! As an added bonus, the younger two are more adventurous with their eating, and the easy step recipes mean the teenagers can help by making a meal from start to finish. Five stars from us!!”

Helpful Report

(My Family (5 Nights For 4)) - Posted 6 years ago

“I really like the Heat two and cook two just now but I alternate between this bag and also Classic Classic I have found really disappointing and looking to change this one The rating I have done is on classic”

Helpful Report

(Heat 2 Cook 2 (4 Nights For 4)) - Posted 6 years ago

Hi Jacqs, Thank you for taking the time to share your thoughts and experience with us, we really appreciate hearing from our Foodies! I'm sorry to hear the Classic Bag is not meeting your expectations. Please do rate your recipes so our Development Kitchen can know your thoughts per recipe. They review this weekly and take all feedback into consideration for future development. We want you to have the best experience possible and your feedback in this process is really important to us. I'll be sure to pass your comments on to our team from this review too! I'd highly recommend the Fresh Start meals if you're looking for a nice change - I find them light and fresh and really great to compliment your Heat 2 Cook 2 weeks. Thanks again for sharing your feedback Jacqs and happy cooking!

Posted 6 years ago

“This is my magic wand - tasty restaurant quality and presentation dinner every night! My son is into cooking now after we are with MyFoodBag for more then 3 years. He eats with us as well :). MyHeat option is saver on days with late night after school activities. Thank you team and Nadia.”

Helpful Report

(Heat 2 Cook 2 (4 Nights For 4)) - Posted 6 years ago

“The quality is great and overall nice recipes that are easy to cook.”

Helpful Report

(My Family (5 Nights For 4)) - Posted 6 years ago

“Love My Food Bag. Always so fresh, great portion sizes. Our family enjoys the variety of meat and flavors each week, and easy enough for our beginning cooks to prepare.”

Helpful Report

(My Classic (3 Nights For 4)) - Posted 6 years ago

“Makes my life as a busy working parent , easier with not having to think about what to cook. Having good quality ingredients is great and having organic ingredients where possible with reduced packaging where possible is also a big plus. The 4/5 is due to having some recipeas that are not to my liking which is unavoidable really. Thanks”

Helpful Report

(My Veggie (4 Nights For 2)) - Posted 6 years ago

“I love my food bag, the best thing is that I don’t have to think about what I cooking that night for dinner .. easy recipes and also love the fact the every thing is fresh and no wastage Well done my food bag xx”

Helpful Report

(My Classic (4 Nights For 2)) - Posted 6 years ago

My Food Bag is rated 4.7 based on 4,274 reviews