“They have the worse customer service ever. It took nearly 2 weeks to received the item I ordered. As soon as I got it I packed it up to return as it was hideous. It said I would find a return sticker in the package but no there was not. I followed the steps on the website and that did not work either. I made my own label and paid $9 to return. I emailed them once again an still nothing except an email for me to review .”
“Despite problems with delivery due to Christmas rush it did arrive sooner than other purchases completed on later dates Lovely dress for a affordable price”
“It’s beautiful but far to big an I’ve been trying to contact the office for 2 weeks to do an exchange but have no answer. Tried emailing both email address, calling, Instagram message and also Facebook. Also I ordered a 12 not 16”
“The service offered by My Friend Alice was 5 star and one of the best online retailers I have dealt with. I cannot praise it highly enough - helpful and efficient and it will be my first "go to" in future. Melissa even phoned me hours after I placed my order to query the sizes I had ordered as I had ordered multiple sizes over 4 garments. That is service!”
