Myhermes Reviews

Name: Myhermes
Rating: 1.19

1.2 Rating 7,029 Reviews

4 %

of reviewers recommend Myhermes

Company Reviews

Questions

Metrics

1.2

Based on 7,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 9%
Accurate And Undamaged Orders	Greater than 67%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Avg Email Response Time	2 minutes
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Location:

Capitol House Capitol Park Morley, Leeds United Kingdom
LS27 0WH

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Myhermes 1 star review on 3rd January 2025

316

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered on time”

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Posted 7 years ago

“First Class service always”

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Posted 7 years ago

“Tracking is the way”

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Posted 7 years ago

“They always deliver on time.”

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Posted 7 years ago

“Friendly helpful courier”

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Posted 7 years ago

“Parcel arrived in excellent condition and when stated. Courier was very professional.”

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Posted 7 years ago

“delivered on time, very pleasant courier”

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Posted 7 years ago

“I received my parcel on time the courier was courteous and the parcel was securely packaged”

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Posted 7 years ago

“Alway get emails telling me approximate delivery times. The couriers are alway polite and offer to put heavy or bulky packages in the hallway.”

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Posted 7 years ago

“The whole delivery service was excellent”

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Posted 7 years ago

“Great service”

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Posted 7 years ago

“I get deliveries frequently and occasionally also have to send things back via the Hemrmes courier. In the years I've been using them, I've never had a parcel lost or damaged and have never had a problem which wasn't promptly solved. Couriers in general get a bad wrap, but my experience has been a positive and consistent one despite increasing pressure and time constraints on the couriers.”

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Posted 7 years ago

“Efficient delivery by a friendly courier”

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Posted 7 years ago

“Delivery on time, courier Friendly, parcel in excellent condition”

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Posted 7 years ago

“Good service as ever; if not at home, always leaves parcels in covered box and by side of house-just as I want; what's not to like?!!”

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Posted 7 years ago

“Very helpful and friendly”

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Posted 7 years ago

“Kept informed. Deliver on time. Friendly lady. Excellent.”

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Posted 7 years ago

“Local courier very pleasant knows me by sight and always delivers/collects to/from my safe place”

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Posted 7 years ago

“Fast effective service”

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Posted 7 years ago

“Great service from an exceptionally friendly delivery guy.”

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Posted 7 years ago

Myhermes is rated 1.2 based on 7,029 reviews