Myhermes Reviews

Name: Myhermes
Rating: 1.19

1.2 Rating 7,029 Reviews

4 %

of reviewers recommend Myhermes

Company Reviews

Questions

Metrics

1.2

Based on 7,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 9%
Accurate And Undamaged Orders	Greater than 67%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Avg Email Response Time	2 minutes
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Location:

Capitol House Capitol Park Morley, Leeds United Kingdom
LS27 0WH

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Myhermes 1 star review on 3rd January 2025

316

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I live on the Isle of Man and Sue Sinclair delivers parcels to me and she is very helpful and very polite. She must be an asset to your company.”

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Posted 6 years ago

“My local hermes delivery driver Janet, is lovely, she always leaves the parcel in a safe place when out and gives useful contact information when she hasn't been able to deliver a parcel.”

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Posted 6 years ago

“always excellent service”

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Posted 6 years ago

“spot on time”

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Posted 6 years ago

“Always excellent service.”

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Posted 6 years ago

“If I could give more stars I would, I never have had any issues and would like to say a big thanks to paul who does the Rushden drops you are a star.”

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Posted 6 years ago

“The courier always has a smile on his face when you open the door”

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Posted 6 years ago

“Never ever had issues with deliveries and use this service when sending parcels myself. No qualms in recommending this company or their courier service.”

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Posted 6 years ago

“Hermes always delivers on time and the couriers have always been polite and cheerful”

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Posted 6 years ago

“Parcel arrived very promptly beautifully packed and easy to open”

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Posted 6 years ago

“Courier known to me now polite friendly courteous”

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Posted 6 years ago

“Another successful delivery of my parcel from this carrier. Never had a single problem with receiving or having packages picked up for shipping out to my customers. Far better experience than that of Royal Snail.”

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Posted 6 years ago

“They delivered my parcel the next day as agreed.”

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Posted 7 years ago

“Cheap,fast,reliable,lots of drop off points and no waiting in Post Office queues.”

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Posted 7 years ago

“The parcel was left in the designated safe place when expected while we were out”

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Posted 7 years ago

“No problems with delivery courier very polite always wishes me a lovely day lovely chap.z”

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Posted 7 years ago

“My lady courier is totally reliable, and very pleasant in her manner. Always considerate and well mannered.”

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Posted 7 years ago

“Always a friendly and professional service.”

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Posted 7 years ago

“Very efficient, courteous service carried our by very pleasant Couriers and very reliable time wise. Thank you.”

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Posted 7 years ago

“I placed an order with Holland and Barrett one afternoon. Normally I would expect delivery in a few days but it arrived the following morning about 10am...I was amazed!”

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Posted 7 years ago

Myhermes is rated 1.2 based on 7,029 reviews