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Myhermes Reviews

1.2 Rating 7,027 Reviews
A-
Happiness Grade
A-

Customer Service - Good

84.00%
Industry Average
Am so pleased Neil is back. Fantastic service and always a smile See you soooooooon Lynne gray
posted 2 years ago - Lynne Gray
Customer service is a joke , they want to charge me for a oversized parcel that wasn’t, can’t email , the stupid chat line is a absolute joke, won’t be using this company again, all I want is to talk to someone to sort this out.
posted 2 years ago - Anonymous
I am aware many people are not happy and perhaps not received the service they would like but I don't believe its the fault of the company just a handful or employees.
posted 3 years ago - Billie
Gary Smith is a regular Delivery Man for Myhermes. We have had parcels collected and delivered by him for well over year as he covers our area. Reliable, trustworthy and always a pleasure speaking to him. I have quite a lot of deliveries and collections, so I hope he doesn't leave, he provides a quality service. Would recommend to anyone.
posted 3 years ago - Gary Davies
Excellent service and very friendly delivery people. Would highly recommend.
posted 3 years ago - P. Khalaf
Unbelievable how poor the service is from Hermes Rude unpleasant person who collected the small....important...parcel One week later untraceable, uncontactable, total disinterest. This company needs publicity and new management
posted 3 years ago - Sally Fleming
Our Hermes delivery driver here in Tewkesbury is DANIEL. He is EXCELLENT in EVERY WAY. He always goes the extra mile to be most helpful , very polite and cheerful even on rainy days and he is also very efficient in his work. Thank you Daniel , we do appreciate your exceptional customer service ! Karen
posted 3 years ago - Karen Mackay
Hermes was previously quite a reasonable delivery service.
posted 3 years ago - Regular Hermes Customer
Brilliant customer service very polite drivers quick service always happy to help keep you informed all the way up to delivery thanks
posted 3 years ago - Sharron Klak
Brilliant service very polite drivers quick service always happy to help keep you informed all the way up to delivery thanks very happy with the service
posted 3 years ago - Sharron Klak