Myhermes Reviews

Name: Myhermes
Rating: 1.19

1.2 Rating 7,029 Reviews

4 %

of reviewers recommend Myhermes

Company Reviews

Questions

Metrics

1.2

Based on 7,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 9%
Accurate And Undamaged Orders	Greater than 67%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Avg Email Response Time	2 minutes
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Location:

Capitol House Capitol Park Morley, Leeds United Kingdom
LS27 0WH

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Myhermes 1 star review on 3rd January 2025

316

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service.”

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Posted 7 years ago

“couriers, always pleasant and smart. Help to bring the parcels inside the house if they are heavy very professional”

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Posted 7 years ago

“My parcel was delivered in quick time and in perfect condition!”

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Posted 7 years ago

“Delivered on time - really friendly courier - thank you.”

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Posted 7 years ago

“Fast efficient delivery”

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Posted 7 years ago

“Parcel was delivered by a cheerful happy polite and professional courier.”

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Posted 7 years ago

“Arrived when expected. Courier friendly and polite. Email updates on delivery are a great idea.”

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Posted 7 years ago

“Busy at work...nipped home, found I had missed my delivery. No problem at all ... Rang the contact number left on the missed delivery note. A very helpful and polite lady asked for my address...within 10 minutes delivery was made. Perfect”

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Posted 7 years ago

“Parcel tured. up in good condition sooner than expected and I know that if I'm not home I will allways be Informed where it is by email also I know most of the time when it is due for delivery depending on the retailer Thankyou Myhermes”

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Posted 7 years ago

“excellent service”

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Posted 7 years ago

“The service is always reliable.”

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Posted 7 years ago

“My parcel was well wrapped and delivered before time in my safe place.”

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Posted 7 years ago

“Very good service”

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Posted 7 years ago

“Delivery is quick, efficient and very pleasant courier.”

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Posted 7 years ago

“Very good service”

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Posted 7 years ago

“Always on time, courier knows I'm deaf and waits, which is important to me, absolutely spot on...”

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Posted 7 years ago

“My local Hermes courier is always friendly, polite, and careful with my parcels. They are delivered on time and usually in good condition. Full marks.”

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Posted 7 years ago

“Always delivered with a smile and very professional.”

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Posted 7 years ago

“They always deliver promptly, safely and courteously.”

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Posted 7 years ago

“I often get delivery of goods purchased online by Hermes Couriers. I have to say that I am very happy with the service I have received. The courier Lyn is a very pleasant and efficient employee based in Irvine Depot.”

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Posted 7 years ago

Myhermes is rated 1.2 based on 7,029 reviews