Myntra Reviews

Name: Myntra
Rating: 1.35

1.4 Rating 188 Reviews

7 %

of reviewers recommend Myntra

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Metrics

1.4

Based on 188 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 45%
Accurate And Undamaged Orders	Greater than 49%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Myntra 1 star review on 10th November 2024

Anonymous

Anonymous // 01/01/2019

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“Myntra is running some scam.. their pick up agents are used to run these scams.. I will highly recommend not to buy.. fake sellers and then their fake products are being not returned”

Helpful Report

Posted 5 months ago

“It's fraud company they not delivered the item and show in order section dilivered they not registered don't buy in this platform”

Helpful Report

Posted 5 months ago

“Really it is very bed application. I have order the dress and it was not fitted me and i have created the return. For 3 days continuously i am getting the message for out of pickup but nobody came for pickup and nobody has called me after 3 days the pickup has cancelled without checking the product with reason quality not passed.agin i have created the return and raised the complaint this is happened again. Nobody came for pickup and with same reason gain they have rejected. The told can’t do anything because it is declined from internally. This is myntra and pickup people fault but they harassed the customer. No solution i have received for that and i don’t know how many people has suffered with this application”

Helpful Report

Posted 5 months ago

“Never ever order from Myntra by prepaid method they made you wait for long and when the prices go up they cancel your order without any reason .Please i request you all delete Myntra app they are thieves and never ever buy Myntra vouchers.When ever you order from Myntra on affordable price they cancel it with only one reason that's technical issue despite earlier while tracking those orders they show you reached next door to your cities delivery hub after they shows delayed delivery and then cancel it by themselves so I request you all go to play store rate 1 star and also appeal people to delete the app.”

Helpful Report

Posted 5 months ago

“I'm incredibly frustrated with Myntra.com due to their consistent failure to meet delivery timelines. I placed an order three weeks ago, expecting it within 5-7 days as promised. However, the package is still nowhere in sight. Despite contacting customer service multiple times, all I've received are generic apologies and excuses about 'unforeseen delays'. Worst experience and no more purchases from Mintra.”

Helpful Report

Posted 5 months ago

“This is a fraudulent company. They took my money, did not deliver any product, and went further ahead to stop attending my call when I called customer service. Do not buy anything from them. You do so at your own risk.”

Helpful Report

Posted 5 months ago

“No product received, no refund and return for fake rules. Status shows delivered on june 2, but no msg received. I my side i thought it is delayed or tech issue, may be i will receive delay.but i noticed it shows its delivered. But even now i complained, they told it should be claimed after 72 hours of delivery. Now they got my money and robbed my some one or kept by themself”

Helpful Report

Posted 5 months ago

“They are big cheaters, taking money and not delivering the product, fraud company.”

Helpful Report

Posted 5 months ago

“I have ordered around 15 products from Myntra during end of season sale, and firstly they haven't delivered any product on time and then later raising a complain ,they started cancelling my products ,then again when I raised the issue they said they are going through some technical issue, they hereby don't cancel and delay any of my products and today they have cancelled all my products, worst experience with the customer care giving me a reason of some technical issue, if you have issues first thing to do is to stop taking orders. Highly disappointed.”

Helpful Report

Posted 5 months ago

“Myntra is running a new scam. Ordered multiple products and barely 5 minutes after a few got delivered, I needed to exchange because of size issues, Myntra did not allow an exchange stating that the product cannot be collected from the pickup address...if that is the case why did Myntra accept the orders at that address? The offered to return the product, however they are returning less than half of what was paid for the products.. This is a scam. A new one in the long list of scams by Myntra”

Helpful Report

Posted 5 months ago

“Respected Sir/Madam, my order was cancelled due to the delivery agent's laziness and carelessness. Your agent is intentionally not delivering my product. He is getting my order cancelled by default by attempting to undelivered the product three times. All this is happening continuously. No action is being taken even after I have complained repeatedly. I am not getting any resolution from your complaint department either. Now I am going to complain to the consumer court because I am not getting any resolution from Myntra Team. Regards Sadhana”

Helpful Report

Posted 6 months ago

“Very poor service and fraud company my amount is not returned chip company Myntra se koi bhi shopping na Kare chitiang karte hai ye log…😡😡😡😡😡😡😡😡👎👎👎👎👎👎👎”

Helpful Report

Posted 6 months ago

“Myntra customer care jhuth bolte hai mujhe wrong product deliver kr ke usko pas lene ni ate Refund bhi vapas ni krte ye wrong product be deliver, Karte aur uske baad usko pic bhi ni krte plz be alert inse mehnge product ni lena”

Helpful Report

Posted 6 months ago

“I had placed an exchange order 20 days before. After 20 days still the product has not reached and customer care always gives the same answer everyday without any update. Nothing was done on the complaint. Finally I got the delivery person number and they are refusing to deliver the product saying technical issue. Myntra gets customer money and they least bother to refund the amount even after the delivery is delayed for 20 days. Worst experience calling customer service everyday with no solution.”

Helpful Report

Posted 6 months ago

“Ordered ladies kurti set but delivered mens jeans”

Helpful Report

Posted 6 months ago

“I was cheated by Myntra. They falsely charged me for an undelivered product. After so many complaints and escalations they just shamelessly lied that we have delivered the product and cannot provide any refunds. Don't buy from myntram. They just cheat the customers and keep their money for something they have not even provided. HORRIBLE experience.”

Helpful Report

Posted 6 months ago

“They delivered me a wrong product. I raised a return requests. The pick person came and refused to pick my order as the product did not match the image. But then if they have delivered me a wrong product, how would it match with the image of the product I ordered? At least 4 times I reached customer care, each time different person assured I will get an exchange, but it never happened. A number of pick up executive came ( one was a minor below 18) and each of them refused to pick my order. I faced a lot of harassment. Sometimes the pick up executive will not even come but it will be marked they came . Finally, I had to accept defeat and keep the wrong product. I had all proofs, CCTV footages screenshots. But I don't want to get into the dirt.”

Helpful Report

Posted 6 months ago

“I ordered four things based on my previous experience with them ,now my ordered things are unreachable to me there is only written updates that we tried to contact you and we were not able to reach you ,in fact no one tried to contact for delivery and this has happened with all the four items I placed the order.I think they should close there website.if you try to contact them they are unreachable. FRAUDERSTERS”

Helpful Report

Posted 6 months ago

“Extremely unhappy wjth my previous purchase. Ordered 3 pair of jeans but recieved one. Your investigation says it's delivered but are not ready to share any kind of pictures or evidence. I have shared the picture of the package I received. This is absurd I have been an insider and shopping for more than 5yrs. Never had any issue and this time myntra team closes the case without investigating from customers end. How can you do that. I need my product or money back. I have all the calls recorded where your team denies of any evidence and pictures taken when the package left the delivery centre.”

Helpful Report

Posted 6 months ago

“Hi Nandita Sinha, I hope you are the CEO. We have placed an order under Order # 126730808965512708101 Date: May 11 2024- Kuchipoo pack of 5 T-shirts Boys for my Kids with Myntra online shopping. Still now we didn't receive the dress from Myntra- when we contact your customer service - we got a response that we already received dress, when we ask to whom it is handover (POD) or any person name. we didn't get any proper response. Also, if Myntra product delivery to customer - we need to inform PIN number, we didn't get material and we didn't share any pin with any one. My wife felt bad, bcoz we order this dress for our kids- the response from customer service is very poor - we thought file a case in consume court. before that I was searching, I got you in LinkedIn - Pls check and take immediate action to get product or return our money back. we don't want to cheat by online shopping company. I will also post this google review. Hope you understand - the hard feeling of parents.”

Helpful Report

Posted 6 months ago

Myntra is rated 1.4 based on 188 reviews