My Pillow Reviews

Name: My Pillow
Rating: 1.60

1.6 Rating 152 Reviews

11 %

of reviewers recommend My Pillow

Company Reviews

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Metrics

1.6

Based on 152 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 42%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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My Pillow 1 star review on 7th March 2025

Denise Craig

My Pillow 1 star review on 3rd March 2025

Karla Charles

My Pillow 1 star review on 26th December 2024

Anonymous

Anonymous // 01/01/2019

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“Horrible. Lumpy and makes me sweat. I've gotten better pillows from TJMAX. At $100 Totally a scam. My dog plays with it now”

Helpful Report

Posted 3 days ago

“Long shipping time, pillow 2.0 overpriced and not nearly as good as original because it is way understuffed and doesn't hold its shape. Poor customer service, doesn't stand behind product, and is not interested in customer satisfaction.”

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Posted 3 days ago

“Take your money fast but delivery takes forever. I still haven't received my order and they blocked all my emails to them wanting to know when my order will finally ship. Very unhappy with my pillow will never order again”

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Posted 6 days ago

“Older pillows were GREAT! Latest purchase NOT! Typical corporate giving you less for more. Seems less stuffing that doesn't fluff as well.”

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Posted 6 days ago

“My neck got stiff after using my pillow products. I will never purchase my pillow again”

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Posted 6 days ago

“Bought my first 2 My Pillows in 2017, which I purchased from a retail store. They were great, and they remain so today. However, I decided to get new ones and ordered 2 standard pillows. They arrived....one was completely unusable (uneven fill, even after throwing in the drier for 15 minutes on high heat and "fluffing", per instructions). The other was OK, but "not really". Contacted customer service. The rep was very nice, and she sent one replacement. It's better than the one I'm going to return, but still not as good as the originals from 2017. I figured the reduced price I paid for these was due to cutting out the middleman, but no....these are simply inferior products. I'd rather pay more and get better quality and MADE IN THE USA (WHICH THESE ARE). I'll still return the one pillow as promised and will live with the other two, which I expect will have a life expectancy of 3 months or less.”

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Posted 1 week ago

“I have my pillow for at list 8 years .I wash it and dying it and is like new. I will buy it again.”

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Posted 1 week ago

“We purchased My Pillow pillows several years ago (when they were hand stuffed) and just replaced them. They’re not the same. When I opened them there were large flat spaces between the filler. After drying, they seemed good but the filling settles into the original shape when using. It appears, to sell them for a cheaper price, My Pillow sacrificed quality.”

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Posted 2 weeks ago

“Over rated pilows from a racist white owner!!!!!!!!”

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Posted 2 weeks ago

“I bought towels and pillows and it’s definitely great products worth the money. I’ll buy again”

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Posted 2 weeks ago

“Pleased with the service and love the products”

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Posted 2 weeks ago

“I ordered 2 pillows and neither I or my husband liked them, might as well been sleeping without a pillow”

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Posted 3 weeks ago

“they don't dry any better than any other towel I've ever had to smear the water around”

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Posted 3 weeks ago

“Purchased 2 original firm queen size pillows several years ago. Loved them! Easy to wash, fluffs up great after daily use, stopped the neck pain I received from previous pillow, however, they were not made with the cooling material that the newer ‘my pillow’2.0 is advertised to provide. I recently ordered 1 -“my pillow” 2.0 to check it out. For a USA company , I was extremely disappointed with the delivery process. It took a month to finally receive delivery. ( for 1 pillow) I have received items from china in less than half the time. For all the advertising they spend money on , they should have a much more efficient delivery process. The 2.0 pillow was also a disappointment. It wasn’t as firm as my original pillow,and wasn’t any cooler to the touch,as advertised. I’ll keep it as a spare, but I’m switching back to the original. I took a risk with the 2.0 and basically took a $40 bath”

Helpful Report

Posted 3 weeks ago

“Fabric (not the seam) ripped apart in the washer, and there were foam pieces everywhere. I wash my pillows every 6 months and follow the directions precisely. Will just throw the second one away before I try to launder it again!”

Helpful Report

Posted 3 weeks ago

“All the complaints are about the wait. Good things come to those that wait. I’ve tried out about 30 different pillows, bamboo, the TikTok pillow, charopratic certified pillows, Serta etc. none have helped the way mypillow has. My wife used to complain about my snoring, when I got the mypillow she said I don’t even snore at all, I also have arthritis in my shoulder and it has hurt really bad to sleep on my side with any other pillow than the mypillow. This pillow is revolutionary.. does the wait suck? Absolutely, but don’t wait last minute to order a pillow and you’ll be fine, or be patient for good things come to those that wait.”

Helpful Report

Posted 1 month ago

“I purchase a MyPillow set of towels, arrived almost two weeks after I placed my order. These are the worst towels I ever purchased. Terrible absorption, they are thin as a handkerchief. I can not say enough about how lousy they are. The Pillow Guy he sure is a good salesman he convinced me to buy them.”

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Posted 1 month ago

“The pillows I purchased are a huge disappointment”

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Posted 1 month ago

“They shed badly !!!! I would have thought they were good quality coming from the USA! But they are made in Pakistan using USA cotton 😡 will not purchase again!!”

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Posted 1 month ago

“Placed my order March 9th today is March 13th. No shipping confirmation yet, so I cancelled my order. Hard to believe they are made in USA if it takes more than two weeks to ship. It's a pillow!”

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Posted 1 month ago

My Pillow is rated 1.6 based on 152 reviews