My Pillow Reviews

Name: My Pillow
Rating: 1.60

1.6 Rating 152 Reviews

11 %

of reviewers recommend My Pillow

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Metrics

1.6

Based on 152 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 42%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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My Pillow 1 star review on 7th March 2025

Denise Craig

My Pillow 1 star review on 3rd March 2025

Karla Charles

My Pillow 1 star review on 26th December 2024

Anonymous

Anonymous // 01/01/2019

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“I'm very disappointed. Ordered med. standard/Queen, it's just standard size, very small. But my biggest complaint is the filling. It is not very full and it is very lumpy. We have had neck aches every since we got them. We have to fluff them several times during the night. It's very hard to get adjusted. My husband has already returned to his old pillow and I probably will do the same. The body pillow was way too full, not enough room in the bed for all 3 of us. Lol. The multi use travel pillow is so small, its almost laughable, its like a toddler pillow. We are all around unhappy. Waste of $80 plus. I wanted to support Mike Lendell but I have great regrets.”

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Posted 1 month ago

“Ordered 4 pillows a couple of weeks ago. Still have not shipped. Told by rude Customer service representative that pillows should arrive by March 13. still have not received any confirmation as to the shipping. Again, Customer service not only was RUDE but very difficult to reach. Will never buy from them again.”

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Posted 1 month ago

“I have had 2 My Pillows for over 5 years with no problem. This one I just purchased is horrible. Slept on it one night and the foam sinks where my head was. Mike Lindell needs to stop spending a fortune on advertising on Fox news and put that money into a better product. I also have to pay to ship it back. Buy a Serta.”

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Posted 1 month ago

“Worst pillow I ever purchased. This pillow did not last more a few months, very poor quality for the price.”

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Posted 1 month ago

“Placed an order on Feb. 10th, it didn't ship out until the 28th. Before that I had contacted the company inquiring the status (Feb. 26), was told my order would arrive by March 3rd. Now that it has shipped ( Feb.28) tracking says arrival will be March 6th. Ugh. My first order and probably my last. I don't know about quality yet but if you order be prepared to wait. Fourteen business days before they even shipped it out, unacceptable.”

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Posted 1 month ago

“My son ordered two sets of bed sheets, 1 king size and 1 queen size. I washed both sets for him to get him started. They are made of a very thin, cotton; both sets dried horribly. They are SO wrinkled; I had to throw them in three times to try to get the wrinkles out, but it did no good. I remember my mother ironing sheets and pillow cases like this when I was a kid. I do NOT recommend MY PILLOW bed sheets. I can get better quality and a better price from Sam’s Club. Very Disappointed.”

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Posted 1 month ago

“Ordered 2 pillows on February 9th. They said it would take 10 to 14 days and just now received notice they shipped it. Today is March First and Post Office hasn't picked it up yet. Good product but shipping sucks, they should refund shipping cost of it take this long. Never shopping here again.”

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Posted 1 month ago

“Ordered a mattress topper over a week ago still hasn't shipped. I have ordered things before, but the company has a lot of problems Mike needs too get his business together. Ship it or refund my money plenty of other suppliers.”

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Posted 1 month ago

“The product is great! Just need a different pitch man!”

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Posted 1 month ago

“15 days after you took my money I still do not have a pillow. In fact the guy from Mypillow said it would be another 5 days before they shipped it. I canceled the order. Worst shipping arrangements in the entire world.”

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Posted 1 month ago

“Weeks have gone by, no pillow. Called customer service and every button I pressed stated please hold and then hung up. Finally after an hour of calling was told by a rep order not even shipped and it could be another month before it is.She stated large orders they can’t keep up with.”

Helpful Report

Posted 1 month ago

“During the 1950's and 1960's our town had a factory called Faultless Rubber Company. They specialised in all rubber products. Even baby bottle nipples, condoms, hot water bottles and their particular specialty was their pillows stuffed with tiny foam rubber pieces. So I decided to try the My Pillow that a friend gave me that they no longer wanted. I had headaches every morning. Then I remembered what my doctor told me during the '50's. He said the foam pillows don't allow your head to actually rest, they just float on the foam and don't relax causing the neck to not rest and the head puts its' weight on the neck all night long.”

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Posted 1 month ago

“Horrible product. It looks like a sack half full with small clusters of foam inside. No support at all. I’m giving it a 1 star because the return policy is simple but I’ll hold my breath to see how long it takes to get my cc reimbursed. Really don’t waste your time. Also it took a month to receive the product and at $65 each not a bargain.”

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Posted 1 month ago

“Ordered two pairs of sandals. It has been 17 days ago and they have yet to ship. This really strengthens the saying " slow boat from China". This is the slowest shipping experience I have ever had. I ordered something the other day from Home Depot. It arrived in just over 24 hours. I also ordered through United Health Care. I don't know how they did it, but , I ordered it at 4:00 in the afternoon and it arrived at 5:30 the following morning. If they can do this, My Pillow should be able to do much better.”

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Posted 1 month ago

“I wish I had read reviews before I ordered. I was shocked at the lumpy (pieces of foam) used as a filler. It's uncomfortable and I wake with a headache. I am so disappointed.”

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Posted 1 month ago

“These are the worst pillows ever. Cheaply made and it hurts my neck. Even walnart stopped selling them.”

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Posted 1 month ago

“Tracking an order sucks! You have to chat with a level 2 Bot. Will never buy anything from them again. At the prices they charge for their merchandise tracking should be automatic. What a waste of over $209 and my time!”

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Posted 1 month ago

“Ordered Feb 3rd- nothing yet”

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Posted 1 month ago

“The worst pillow ever. Complete waste of money.”

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Posted 1 month ago

“I purchased 6pcs towel set. I had purchased a set several years ago & loved them. My recent order was NOT the quality I had purchased in the past. I will no longer order from My Pillow.”

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Posted 1 month ago

My Pillow is rated 1.6 based on 152 reviews