My Pillow Reviews

Name: My Pillow
Rating: 1.60

1.6 Rating 152 Reviews

11 %

of reviewers recommend My Pillow

Company Reviews

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Metrics

1.6

Based on 152 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 42%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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My Pillow 1 star review on 7th March 2025

Denise Craig

My Pillow 1 star review on 3rd March 2025

Karla Charles

My Pillow 1 star review on 26th December 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Horrible. Lumpy and makes me sweat. I've gotten better pillows from TJMAX. At $100 Totally a scam. My dog plays with it now”

Helpful Report

Posted 3 days ago

“Bought my first 2 My Pillows in 2017, which I purchased from a retail store. They were great, and they remain so today. However, I decided to get new ones and ordered 2 standard pillows. They arrived....one was completely unusable (uneven fill, even after throwing in the drier for 15 minutes on high heat and "fluffing", per instructions). The other was OK, but "not really". Contacted customer service. The rep was very nice, and she sent one replacement. It's better than the one I'm going to return, but still not as good as the originals from 2017. I figured the reduced price I paid for these was due to cutting out the middleman, but no....these are simply inferior products. I'd rather pay more and get better quality and MADE IN THE USA (WHICH THESE ARE). I'll still return the one pillow as promised and will live with the other two, which I expect will have a life expectancy of 3 months or less.”

Helpful Report

Posted 1 week ago

“We purchased My Pillow pillows several years ago (when they were hand stuffed) and just replaced them. They’re not the same. When I opened them there were large flat spaces between the filler. After drying, they seemed good but the filling settles into the original shape when using. It appears, to sell them for a cheaper price, My Pillow sacrificed quality.”

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Posted 2 weeks ago

“They shed badly !!!! I would have thought they were good quality coming from the USA! But they are made in Pakistan using USA cotton 😡 will not purchase again!!”

Helpful Report

Posted 1 month ago

“Product is good but time it takes to deliver is absolutely unacceptable. Birthday surprise totally ruined. I will not shop with you again and I swore by your company in previous years. You don't care anymore Rate D.”

Helpful Report

Posted 1 month ago

“Pillow, when it finally arrived is fine. Not extra special, best I ever had pillow. For the sale price I paid, ok deal. Customer service, though was not even close to ok. Rude, condensing,argumentative! Worst service ever encountered. Will never deal with my pillow again!!!”

Helpful Report

Posted 1 month ago

“The new pillows for $14.98 are much worse quality then when I purchased the original my pillow years back when first introduced. They are no longer very supportive and less fill.”

Helpful Report

Posted 1 month ago

“Ordered a body pillow in the middle of February, they said it would be here by March 7. Today is now March 11 and still no pillow. When I check the tracker online, it says that it's still stuck in PA and it has not moved so far since yesterday morning. I wanted to support Mike and made in the USA initiative but if this is the way he is going to run his business, then I have to say "no thank you" to future orders. And just to let anyone know since I read the reviews on here saying the pillow was bad quality....it never used to be that way. My mom bought my dad one like 20 plus years ago and he STILL has it. Lol....its bad to hear what happened to the quality of the product.”

Helpful Report

Posted 1 month ago

“I'm very disappointed. Ordered med. standard/Queen, it's just standard size, very small. But my biggest complaint is the filling. It is not very full and it is very lumpy. We have had neck aches every since we got them. We have to fluff them several times during the night. It's very hard to get adjusted. My husband has already returned to his old pillow and I probably will do the same. The body pillow was way too full, not enough room in the bed for all 3 of us. Lol. The multi use travel pillow is so small, its almost laughable, its like a toddler pillow. We are all around unhappy. Waste of $80 plus. I wanted to support Mike Lendell but I have great regrets.”

Helpful Report

Posted 1 month ago

“Very tired of listening to Mike needs a new person to advertise. When he come on I put my TV on mute”

Helpful Report

Posted 2 months ago

“I bought a body pillow at $30 by the time I checked out the price was over $50. Never again!!!!! Don’t waste your money!”

Helpful Report

Posted 2 months ago

“The sheets feel course, the pillow cases are rough on my cheeks.”

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Posted 3 months ago

“For the price I would think that it would have more stuff inside the pillow. Very lumpy and goes flat after 15 mins in bed. For what you charge for them is totally insane! Seems like your ripping off people with them. Sad to think that there are people out there that don't give a rats butt about what they do and who they screws over. If you are thinking about buying one you would be better to go to the thrift stores just to find any pillow. Better value.”

Helpful Report

Posted 4 months ago

“I find that the standard size is small compared to other pillows. Flocking is good but needs to be fluffed up consistently. Overall am happy with the product but would prefer to see an upgraded version.”

Helpful Report

Posted 5 months ago

“In retail, time is everything. 4 to 6 weeks for delivery! Really Mike? Also when you place an order you automatically start receiving their promos multiple times per day in your email. Unsubscribing means nothing to them. You winds up calling customer service to the point of becoming a pest to get them to stop. Give people the option to subscribe or not and honor unsubscribe requests. Get it right Mike!”

Helpful Report

Posted 10 months ago

My Pillow is rated 1.6 based on 152 reviews