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Myprotein Reviews

2.8 Rating 173 Reviews
C-
Happiness Grade
C-

Customer Service - Average

57.89%
Industry Average
Missing delivery, said they would send replacement, didn't. Customer service prompt, but useless. Shop elsewhere.
posted 4 weeks ago - Anonymous
" My problem was not a big one, but it was too big for Myprotein's customer service.
posted 1 month ago - Anonymous
Customer service is non- existent. They don't have a quick response time - no email address and no telephone number. They expect you to resolve queries via a text book on their website! This isn't a survey I'm asking about my missing parcel and asking for a refund. AVOID!
posted 7 months ago - Anonymous
WORST SERVICE - NOT WILLING TO FIX THEIR OWN MISTAKE The worst customer service I have experienced.
posted 9 months ago - Anonymous
Buyer beware! My Protein's unflavored EAAs are a tastebud nightmare I wouldn't wish on anyone. From the first sip, it's a nauseating concoction of regret and chemical warfare. Two attempts at customer service (complete with picture proof) were met with deafening silence. Save yourself the stomach churn and avoid this product and brand entirely. There are better options out there that care about both taste and service.
posted 10 months ago - Anonymous
Well it's been over two weeks, costumer service ignores my requests and keeps misleading me saying it is going be delivered soon.
posted 1 year ago - Anonymous
PLEASE CONTACT ME Myprotein as Nathan discontinued and log off the chat with me and didn't provide any more contact information to customer service nor beyond.
posted 1 year ago - Fiona Tawse
I'm very unhappy with the customer service I've received from Myprotein.
posted 1 year ago - Anonymous
I'm very unhappy with the customer service I've received from Myprotein.
posted 1 year ago - Marcus
After hundreds of calls to costumer service and nobody care, my last chance was thru message and I’ve spoken with: Sthabiso, Samkelisiwe and Callum no one help me to solve their mistake ( for me is a robbery) of charging the costumer 3 TIMES.
posted 1 year ago - Joao Goncalves