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Mytoor Reviews

5.0 Rating 110 Reviews
99 %
of reviewers recommend Mytoor
5.0
Based on 110 reviews
Customer Service
Communication Channels
Telephone, Email
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Phone:

020 3488 3404

Email:

inventory@mytoor.co.uk

Location:

Shipping Building, 252 Blythe Road
Hayes
UB3 1HA

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Anonymous
Anonymous  // 01/01/2019
It was great having Mytoor do mine and my wife's check in. Never had a service like this before, usually I have to scribble on a some papers for my inventory, however this wasn't the case with Mytoor, very interactive and collaborative report process, just how it should be!
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Posted 5 years ago
Swift process with the check in for my flat I moved into. Clerk was organised and attentive.
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Posted 5 years ago
Very efficient, timely and thorough.
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Posted 5 years ago
I met the clerk at the property and he explained he attended the property an hour before me to do the inspection, which was good as I could then just move straight in. He gave me a breakdown of what his findings were and explained to me that I would receive the report within 2 days. I think this process is very good as last time I had to wait around for hours with a different company.
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Posted 5 years ago
I have always done my own inventories, however as I have grown my HMO portfolio, I contacted Hardeep and his team after finding them on google. His colleague gave me a very competitive price and was available at short notice to service 2 of my properties. The clerk met me 2 hours before the tenant was due to arrive to undertake his inspection. I was very pleased to the level of detail these guys go into and the fact they have some great tools for the job (i.e. the 360 degree cameras) which was all included in the report. I was then provided the invoice and link to download my inventory reports from their client hub, which was a fantastic tool, especially as I have several properties to find. I will continue to use Mytoor going forward.
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Posted 5 years ago
The clerk has helped me a lot with the inspection. They waited for me at the property to do my check in and explained everything with a lot of details.
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Posted 5 years ago
My clerk was very helpful and done my inventory make up/check in really well. I will save this for the time of my check out next year-
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Posted 5 years ago
Great service, one of the best companies I have used in a long time!!
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Posted 5 years ago
These guys done the inventory on our house with a lot of detail, would use again. Many thanks.
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Posted 5 years ago
Good communication from the moment I booked the inventory. Customer service was great as I was informed all of the details prior to the inspection date. I then received the report via a link and was registered to their online client hub which was a useful tool. Since managing my own properties I am glad I have used the services of Mytoor as they made this element of managing my property an absolute breeze. Thanks again Hardeep and his team, great job.
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Posted 5 years ago
Good level of detail, clerk was helpful. The property was not in a good condition when I moved in, however was good to see it was all noted.
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Posted 5 years ago
My clerk gave me a full run down of the flat, my tenancy review was swift and was able to provide my feedback quickly and had the report soon after. They were able to deal with my queries via telephone really quickly.
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Posted 5 years ago
The clerk checked me in to my flat in Twickenham, process felt easy and simple and I was left very satisfied with the report they produced.
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Posted 5 years ago
Both my properties have inventories from mytoor, they are very detailed and I have not had any disputes with my tenants in the past year, so on that basis I highly recommend.
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Posted 5 years ago
As a new tenant, moving in isn't easy, however it was made a lot easier from the help of our inventory clerk from Mytoor. He was very patient and answered a lot of our queries. He was also very courteous to wear shoe covers as it was a rainy day, thanks to the team!
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Posted 5 years ago
Hooray a company that delivers and provides exceptional customer service with it, I have dealt with many clerks over the years, but these guys are the real deal. No hesitation in recommending, 5 stars!!
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Posted 5 years ago
My experience with Mani was very good and positive. He was very kind, professional and helpful, he successfully communicated with us all we needed to know and was available to answer our questions and very clear in his explanations.
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Posted 5 years ago
Mani was great and professional from the start! Highly recommend!
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Posted 5 years ago
Very informative wanted to let me know how I can get an honest check in and how I can take matters into my own hands in case he’s been negligent with the reviewing he wants to help tenants
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Posted 5 years ago
He is nice and good, he finished his job smoothly and professionally. I’m very happy with his job.
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Posted 5 years ago
Mytoor is rated 5.0 based on 110 reviews