“I purchased a Bella White jumpsuit for my birthday, and once it came I completely fell in love with it! Well worth the money, very comfortable and was the perfect outfit for my birthday, and I received complement after complement all day! Thank you so much to everyone at Nadine Merabi!”
“Totally in love with my FREYA dress š¤ Iām 5ft 1 and a size 12-14 and it fits me beautifully.
Gorgeous materials and amazing quality.
Delivery was fast and the packaging made it feel really special.
Canāt wait to order another!!! X”
“I bought both the Sadie gold and Lottie Teal and I am in love with with both of them.
The quality is absolutely unbelievable and they feel so good to wear!
They are very flattering if you have any lumps or bumps as the material although being stretch really holds you in and supports you!
Iām totally addicted to Merabi now and canāt wait to order some more!”
“Stunning items, true to size and amazing quality, would highly recommend. Delivery has been quick on both occasions, and as scheduled. Updates with order status and delivery times are spot on. Can not fault!”
“I received my order today and the jumpsuit is absolutely amazing! It fits perfect and makes you feel so special ! Canāt wait to wear it! Opening the packaging is also a Highlight & the Customer Service helps you with any Problem you have. I will definitely order again”
“Sent three items back in Pristine condition. They credited only 2 back to my account. I ordered 6 items. So, I kept 3. Overall 50/50 on the clothing. However, Nadine Merabi killed my desire to purchase anything from them because they have poor Customer Serviceā¦ response times slow as hell and are not reputable. They could have made so much money on meā¦..but, they basically stole $250 by not crediting my account correctly and then not dealing with the issue. Iām way doneā¦. About to go on a Social media destruction campaign because no one should deal w a company that steals from its customers.”
“Pay $40 for returns. Not luxe, not for curvy or normal sized people.
I am really disappointed with the service and quality of my purchase. The stitching was falling apart when I received it, no hook at the top of the zipper, the belt was very, very cheap looking, and no mobility.
There is noooo way all these positive reviews are real. They take a while to respond to inquiries, and when they do respond itās not helpful they just link you to their website. Also, to return anything it costs $40+ (this might be different for others I saw other reviews where they paid $180 for returns). I thought I did research through reviews but they are all fake. Iām very worried that I will not get my refund after reading some of the other negative reviews.
For the inaccuracy in their marketing they should offer free returns because the reality of their product is not what they market. I used their sizing chart to determine the size I needed to buy and it was not accurate. Iām 4ā11, with a tiny frame, and slightly curvy. Honestly, you have to be an anorexic twig, like their models, in order to wear any of their clothing. I bought the Eliza White Jumpsuit and zipped it up BUT I COULD NOT SIT OR WALK in it. What is the point of that?! One star for cool dress designs and fast delivery, but I cannot recommend this for short, curvy, or normal girls. Itās also ridiculous that you need to pay so much for returns.
I expected higher quality and better service if Iām going to pay $600. The moral of the story is if youāre from the US, DO NOT BUY ANYTHING NOT MADE IN THE US.”
“Unprofessional service!
I spoke to Carly prior to ordering online as the gown I purchased was $900 and asked if it wasnāt a right fit could I return it for a refund, she replied absolutely.
Once the garment arrived it looked totally different to the images on the Website and it wasnāt correct sizing. I emailed the company 5 times to try send it back for a refund and they never got back to me.
I will never purchase an outfit from their website again, untrustworthy company, especially if your pay big money for an outfit.”
“Lovely dress and good customer service from the team at getting the dress dispatched swiftly for a wedding I was attending .
I would have expected either free delivery or returns though on a product at that price though.”
“This is my favorite company to shop from! Their customer service is unmatched and absolutely incredible. If you get the pleasure of speaking to Carly youāre in the best hands. She is amazing! Fast shipping and delivery! If youāre considering getting something! Do it! I have 4 pieces by Nadine!!”
“Every aspect of my experience with Nadine Merabi purchase was impeccable. I had questions regarding availability and shipping times to the US and customer service was very responsive via WhatsApp. The dress arrived in 3 days! The quality and fit of the dress is perfect in every way. This wonāt be my last purchase.”
“Absolutely brilliant customer service! 5* without a doubt. I bought the white Bella suit for my wedding in Vegas before lock down and lost my belt. They have happily, simply and quickly replaced the belt for me, so I can wear it again for my long over due wedding party!
Thank you for being so kind, and helping.”
“I have purchased 2 items within the space of a few months and the quality is unreal. I also had a couple of dealings with customer service and they could not of been more helpful! So pleased with my purchases and would definitely recommend them to anyone!”
“The best online customer experience. The dress I ordered was absolutely stunning. Iām so obsessed with the designs. Canāt wait to purchase more x”
