Name Necklaces Direct Reviews

Name: Name Necklaces Direct
Rating: 4.85

4.9 Rating 998 Reviews

97 %

of reviewers recommend Name Necklaces Direct

Company Reviews

Questions

Metrics

4.9

Based on 998 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat

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Phone:

02089537833

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Name Necklaces Direct 5 star review on 11th September 2018

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I want a refund !”

Helpful Report

Posted 6 years ago

“Unreliable I didn’t even receive a confirmation email”

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Posted 6 years ago

“Absolutely horrible I would never order from here again”

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Posted 6 years ago

“Very poor quality material, not sure it’s even real silver as I wore it for one day and the metal was tarnishing and changing colour to black. The metal is very thin and is very fragile , I took it off after the second day of wearing it and it was slightly bent, definatly not worth £25.”

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Posted 6 years ago

“Haven’t received my necklace yet, I ordered it weeks ago.”

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Posted 6 years ago

“I made a mistake on my order and they did not accept it so did not offer to exchange or refund, their customer service is appalling.”

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Posted 6 years ago

Hello we are so sorry that we were unable to help you, but we are unable to offer refunds or exchanges for errors by customers on personalised and/or custom made to order items.

Posted 6 years ago

“When I ordered the necklace I chose the standard post option which would have taken 5-7 working days maximum. It has now been 12days and my purchase still hasn’t arrived! Extremely dissapointed as it has cost me a lot of money!!”

Helpful Report

Posted 6 years ago

Hello we are sorry your item has not arrived please can you contact us via the website to confirm your full name and address so that we can check on this for you. The most likely is that the item is waiting for you to be collected from your local sorting office. We cannot see your information from the review so need you to contact us so we can help resolve any issue. Many thanks

Posted 6 years ago

“I’ve not received my necklace just yet ,and I’m so disappointed it’s been a week now”

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Posted 7 years ago

We are sorry please can you use the contact form on the website to give us your full name and address so we can see where your item is. Many thanks

Posted 7 years ago

“It would have been OK but the chain had a knot in it. Why would you send it out like tha Very poor!!”

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Posted 9 years ago

Hiya We are sorry your item arrived with a knot it didn't go out like that I can assure you. Items do move a lot on their way and this can happen although it is rare. If you are unable to undo the knot please give us a call on 020 8953 7833 and we will arrange for an immediate replacement. Many thanks

Posted 9 years ago

“Don't buy. I ordered a necklace with the 2 day delivery option. It has been 2 week and yet I have not revived my necklace. It is outrageous”

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Posted 10 years ago

Hiya Your item was posted on the 30th June and signed for on 1st of July, which was the second working day. If you have not received it please cal the office on 020 8953 7833 so that we can resolve this for you right away. Many thanks

Posted 10 years ago

Name Necklaces Direct is rated 4.9 based on 998 reviews