“I am a long term customer and order regularly from Nando’s located at 3000 lougheed hwy in Coquitlam.
Recently I have experienced the fries are getting smaller and the box are not as full and they don’t provide enough Nando’s sauce anymore.
Tonight I ordered the full platter and 2 other sandwich for take out, overall the order is for 5 people and they only put one Nandos sauce packet and 3 ketchup .
I have talked to the store manager about the size of the fries package and he refused to accept the fact they don’t fill up the box as before.
I am not sure how much the store is saving by reducing the size of their fries or number of the sauce packets.
Obviously this store doesn’t care about the customer and the costumer experience because they keep cutting corners and don’t care to change anything when you talk to them.”
“Nandos have switched many dishes from chicken breast to chicken thighs, which is low cost for them, but they still charge the same. The meat now has a lot of fat, is greasy, the skin is left on. Not nice to eat if you are used to the chicken breast.”
“I and my 2 kids went to Nando’s in Subang Parade for dinner. We were very very disappointed with the food.
Our peri-peri chips were cold when it arrived and the corn on the hob was icy cold. The chicken was warm but edible.”
“We came to Subang Parade to have Nando but what a disappointment.
The peri peri fries and wedges were cold and the corn on the hob was icy cold!!!!
Never to return to this place”
