Napoleon Perdis Reviews

Name: Napoleon Perdis
Address: SUITE A, 593-601 BOTANY ROAD, ROSEBERY, New South Wales
Rating: 4.71

4.7 Rating 1,813 Reviews

93 %

of reviewers recommend Napoleon Perdis

4.7

Based on 1,813 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Napoleon Perdis:

Australia's #1 prestige makeup brand.

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Napoleon Perdis 5 star review on 22nd February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been using Napoleon products for about 15 years and love all of it.”

Helpful Report

Posted 3 years ago

Hi Amanda, Thank you for being such a loyal customer! We hope you enjoy your order, we can't wait to see you again. Best, NPHQ

Posted 3 years ago

“I ordered my personal trainer serum foundation and I love it, I’m on my third bottle, it’s my most used foundation, my skin is dry so it gives me a hydrated look, and it’s buildable if I need it. It is not a full heavy coverage, but natural looking. Please don’t discontinue this makeup.”

Helpful Report

Posted 3 years ago

Hi Gail, Thank you for your lovely review. We are delighted to hear you love our Personal Trainer Foundation as much as we do! Thank you again! Best, NPHQ

Posted 3 years ago

“Your products caters for diversity, its affordable and really trendy. I have been using yours for about 2 years now and am totally hooked. Thanx Napoleaon for changing my outlook on the world of makeup.”

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Posted 3 years ago

Hi Candice, Thank you for taking the time to send through your lovely review. We hope you enjoy your new products! Best, NPHQ

Posted 3 years ago

“Quality cosmetics. I love the foundation stick, goes on smoothly and with good coverage. Easy to blend using a sponge or brush. Good price and the option to use afterpay when budgeting is a welcomed alternative. Quick turn around with orders being delivered. Informative with regular updates prior to delivery. I was lucky to purchase the brush set at a massive reduction price. They look like they are value for money and good quality.”

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Posted 3 years ago

Hi Margaret, Thank you for taking the time to provide this lovely feedback! We are so glad to hear you wear and love our products, including our Foundation Stick. Best, NPHQ

Posted 3 years ago

“I love your lipstick and haven't been able to find the colour that I like in any outlets here in SA so I have to order them on line. Please reduce the packaging that is used.”

Helpful Report

Posted 3 years ago

Hi, Beauty! Thank you for taking the time to provide your feedback. We may have your favourite colour in stock at our West Lakes Store, if we can assist with checking stock levels prior to making the trip in-store, email us at experience@napoleonperdis.com. I will pass your packaging feedback onto our Product Development team for future consideration. Have a great day! Best, NPHQ

Posted 3 years ago

“My products are great! They arrived on time and look great when applied.”

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Posted 3 years ago

Hi Erin, Thank you for the lovely review. We hope you enjoy your order! Best, NPHQ

Posted 3 years ago

“Ordered online (was on sale) which was a bonus and was delivered within a few days.”

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Posted 3 years ago

Hi Caroline, Thank you for your lovely review! We hope you enjoy your order. Best, NPHQ

Posted 3 years ago

“I started using Napoleon when I had a special occasion and would get my makeup done. I love the foundation a stroke of genius, it is such a great product. I also use a blush, lip gloss, cream eyeshadow stick. Great when I buy online and they have free shipping at times too.”

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Posted 3 years ago

Hi Debbie, Thank you for taking the time to provide your glowing review! We hope you enjoy your most recent order. Best, NPHQ

Posted 3 years ago

“Was happy with the speed of shipment.”

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Posted 3 years ago

Hi Vicki, Thank you for your lovely feedback. We hope you enjoy your most recent order! Best, NPHQ

Posted 3 years ago

“Amazing products my partner gets her make up only from here”

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Posted 3 years ago

Hi, Beauty! Thank you for your lovely feedback. Best, NPHQ

Posted 3 years ago

“Great products, fast delivery. Love their makeup”

Helpful Report

Posted 3 years ago

Hi, Beauty! Thank you for the lovely feedback. Best, NPHQ

Posted 3 years ago

“I have used many Napoleon Perdis products over the last five years, from skin care to make up. Recently had an issue with a foundation colour that was recommended by staff was too dark. Laura who i believe is the QLD Sales Manager, responded instantly to my query by calling myself and sorting out the issue instantly. This sort of customer service is priceless and much appreciated by customers especially me. Thanks again Laura and staff at Indooroopilly Store. Meg Caldwell-Cook”

Helpful Report

Posted 3 years ago

Hi Meg, We appreciate you taking the time to send us this excellent feedback and we have forwarded this onto our National Sales Manager so that Laura and her store can be recognised for their great service. Best, NPHQ

Posted 3 years ago

“I really like the Napoleon Perdis LIpsticks.”

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Posted 3 years ago

Hi Louise, Thank you for the feedback! Best, NPHQ

Posted 3 years ago

“The absolute best makeup products I have ever used. I've been a Napoleon Perdis fan for nearly two decades now...and though I wish they still sold their products in the States, I'm happy to continuously order from them directly from Australia. As a musician who needs long-wear makeup as well as makeup that comes through beautifully in photographs, their product line exceeds every other product I've tried - they are the BEST!”

Helpful Report

Posted 3 years ago

Hi Lindsey, Thank you for providing your lovely feedback. We are so glad to hear you are able to get your hands on Napoleon Perdis, no matter where you are in the world! Best, NPHQ

Posted 3 years ago

“Beautiful products, highly recommend them.”

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Posted 3 years ago

Hi Margaret, Thank you for your lovely recommendation! Best, NPHQ

Posted 3 years ago

“Products great staff @ Cranbourne Park shopping Centre terrible never know how to operate the computer/ register always need to call someone who never answers”

Helpful Report

Posted 3 years ago

Hi there, We are sorry to hear you are disappointed with your experience at our Cranbourne Park Concept Store. If you could please email us at experience@napoleonperdis.com with more details, our Customer Service Team will pass these details onto the Regional Education Manager who will contact you directly to discuss your feedback further. Kind regards, NPHQ

Posted 3 years ago

“I love my foundation n primer, the colour is perfect and not heavy. I have been using Napoleon Perdis for a few years now and won't change. Always happy.”

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Posted 3 years ago

Hi Kathy, Thank you for taking the time to provide those lovely words. We are glad to hear you are loving your Primer and Foundation. Best, NPHQ

Posted 3 years ago

“Really don’t like the spf30 foundation but love everything else!”

Helpful Report

Posted 3 years ago

Hi Simone, Thank you for taking the time to provide your feedback. Should you ever wish for any product recommendations or tips and tricks, please contact us via our Live Chat function or email experience@napoleonperdis.com and one of our Virtual Makeup Artists will be able to assist further. Best, NPHQ

Posted 3 years ago

“Brilliant product Brilliant service”

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Posted 3 years ago

Hi Kaylene, Thank you for your lovely feedback. Best, NPHQ

Posted 3 years ago

“Very happy with how quick it arrived after ordering products are amazing”

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Posted 3 years ago

Hi Alan, Thank you for your feedback. We are glad to see you are enjoying your products. Best, NPHQ

Posted 3 years ago

Napoleon Perdis is rated 4.7 based on 1,813 reviews