Napoleon Perdis Reviews

Name: Napoleon Perdis
Address: SUITE A, 593-601 BOTANY ROAD, ROSEBERY, New South Wales
Rating: 4.71

4.7 Rating 1,813 Reviews

93 %

of reviewers recommend Napoleon Perdis

4.7

Based on 1,813 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Napoleon Perdis:

Australia's #1 prestige makeup brand.

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Napoleon Perdis 5 star review on 22nd February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I really want look 2 or 2.5 to be available online.. it’s been over a year of not being able to get the shade foundation I use.”

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Posted 4 years ago

Thank you for sharing this feedback with us. We are sorry to hear this has been your experience. At the end of 2019 we re-introduced some of our core foundations that had been unavailable for a while. Please do not hesitate to contact us at experience@napoleonperdis.com with the name of the foundation you are looking for and we will be able to assist you further. Best regards, NPHQ

Posted 4 years ago

“I love every single Napoleon product was lucky enough to be invited to Xmas promotion and was given lots of tricks in applying makeup by the wonderful staff”

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Posted 4 years ago

“Quick tirnaround”

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Posted 4 years ago

“Napoleon products are great. Their support is amazing.”

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Posted 4 years ago

“There is never stock of basic eyeshadow colours in light browns etc and China’ doll foundation in look 2”

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Posted 4 years ago

Hi Melissa, thank you for sharing your feedback. We’re sorry to hear this has been your experience with Napoleon Perdis. Our business came under new ownership approximately a year ago and we have been fortunate to be able to really focus on what is important to our customers since then. We have been working hard to bring back out-of-stock products - and develop new ones! China Doll Foundation Look 2 came back into stock in December 2019 and just last month 25 shades re-joined our eyeshadow collection. We don’t foresee long term out-of-stocks being an issue in the future and we hope this gives you confidence in being able to access the Napoleon Perdis products you love. Please do not hesitate to contact us at experience@napoleonperdis.com, over-the-phone on 1300 MAKEUP (1300 625387) or via Live Chat on our website if you would like any further information or personalised guidance from our Makeup Experts about our products. Kind regards, NPHQ

Posted 4 years ago

“I am really happy to have found products that my skin has no objection to - thanks Napoleon”

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Posted 4 years ago

“you dont have the colour I use and have used for years in stock - been out of stock for months now. Bring back sheer genius foundation please!!!”

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Posted 4 years ago

“I love using Napoleon products on my skin, it gives me greater confidence in my appearance and is a quality product.”

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Posted 4 years ago

“Always very happy with my purchases Colours are great and also suit older women Keep it up please thank you 😊😊😊 Anne woods”

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Posted 4 years ago

“I always receive such great customer service when asking questions online and the online process is so easy too, plus orders come so quickly which is also great :) Love the emails with specials as well! The products are amazing - can’t imagine using anything else!”

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Posted 4 years ago

“I just love all of your products. I was so sad when you closed your Westfield Burwood store, but very happy that you were still available on the line. Thanks for the beautiful make up and brushes! x”

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Posted 4 years ago

“i have brought on line and in store and all i can say is what great service i got 10/10 and when i brought off line very fast postage.I love all your products.”

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Posted 4 years ago

“Great product”

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Posted 4 years ago

Napoleon Perdis is rated 4.7 based on 1,813 reviews