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Napoleon Perdis Reviews

4.7 Rating 1,813 Reviews
93 %
of reviewers recommend Napoleon Perdis
4.7
Based on 1,813 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
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About Napoleon Perdis:

Australia's #1 prestige makeup brand.

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Napoleon Perdis 5 star review on 22nd February 2024
Corrine
Napoleon Perdis 5 star review on 9th June 2021
Christy W
Napoleon Perdis 5 star review on 1st June 2021
Corrine P
Napoleon Perdis 5 star review on 1st June 2021
Corrine P
Napoleon Perdis 5 star review on 16th May 2021
Leeanne H
Napoleon Perdis 5 star review on 29th April 2021
Megan P
Napoleon Perdis 5 star review on 9th April 2021
Kate S
13
Anonymous
Anonymous  // 01/01/2019
Love Napoleon Perdis products
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Posted 4 years ago
As always Napoleon has the best products on the market luv them
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Posted 4 years ago
I always receive my purchases within a few days and always quicker than expected, and perfect condition. Excellent service, and a free gift, so worth shopping online. I will continue to be a dedicated Napoleon Perdis customer, again and again. Thank you
Napoleon Perdis 5 star review on 28th October 2020
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Posted 4 years ago
I’m very happy with my purchase love all the products that I purchased
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Posted 4 years ago
quick delivery
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Posted 4 years ago
Napoleon products have been a part of my life for over 5 years and i just love them. Between all our family members we have most of the products and are all considered fantastic. All products do exactly what they are advertised to do, last a long time so good value for money. When purchasing either in shore or on-line the service has been awesome.
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Posted 4 years ago
I love all the products I have bought except I am very disappointed that the foundation does not stay on my face for long, if I touch even lightly poof the foundation is gone and it’s very visible where it came off. I even bought the setting spray 😫
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Posted 4 years ago
Hi Holly, thank you for your feedback. We're sorry to hear you weren't satisfied with your experience with China Doll Foundation. This foundation is great for those after a full coverage with a beautiful cream-to-powder finish. We recommend either Look 2B or Look 3 for those with more redness to ensure that when blended down the neck, the most undetectable finish is achieved. We also recommend ensuring that a suitable base is applied beneath the makeup, such as our Auto Pilot Calming Primer, because some moisturisers can leave a hydrating residue that does not allow for the maximum foundation coverage to be achieved. This primer in particular has a green shimmer throughout the formula to counteract the appearance of redness. Apply China Doll Foundation with a dense bristled brush, like our 24R Buffer Brush - anything that is not dense will achieve a lighter, softer coverage. Apply the foundation in sections, rather than all at once and then blending as this can cause the product to slightly dry in areas before you get a chance to blend it out. Lastly, lock it in place with a pressed foundation powder to combine the full coverage from China Doll Foundation and the coverage from the pressed powder. You might like to try our Camera Finish Powder Foundation in the shade G3 - Fair Lady, which features an olive undertone that will help to minimise the appearance of redness. For any further assistance, please feel free to email us at experience@napoleonperdis.com or Live Chat with our Makeup Artists via our website. Best, NPHQ
Posted 4 years ago
Napoleon products are excellent quality and service provided was outstanding. Received my order in three days and support staff were very quick to correct my ordering error.
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Posted 4 years ago
Quick delivery, very happy and would use online again
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Posted 4 years ago
Delivery and service very quick and communication with staff great.
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Posted 4 years ago
Gorgeous concealer & fantastic service, thank you for the bonus under eye mask
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Posted 4 years ago
I use only primer & powder, best make up I’ve ever used to manage my oily skin. I highly recommend Napoleon products. I hope they bring out a vegan range soon!
Napoleon Perdis 5 star review on 23rd October 2020
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Posted 4 years ago
I love Napoleon products. These 2 lipsticks are for Christmas presents and look great. Delivery was fast. I have to add that I've never met such a rude and impatient delivery woman in all my life. 3 x quick consecutive rings on the door bell followed by hard door knocking with her knuckles. Twice I called out I'm coming. Was she expecting me to be standing at the door to get the parcel? As I am just out of hospital after feet surgery I moved as fast as is possible. I do't know who you use but it might be worth changing.
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Posted 4 years ago
I love all the Napoleon Persia cosmetics, but my all time favourite is the eye and lip pencils. I have never found pencils that are as easy to apply and a great assortment of colours to choose from. Thankyou
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Posted 4 years ago
Thank you Napoleon Perdis Cosmetics, your online service could not be faulted. It was easy to order and the products arrived in 2 days.
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Posted 4 years ago
Will never purchase another thing online ever again
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Posted 4 years ago
Hi Sarah, thank you for your feedback. We're very sorry to hear this - as advised by our customer service team via email, as a gesture of goodwill we are sending you the gift-with-purchase in addition to your order. If there is anything further we can assist you with, please do not hesitate to contact us again at experience@napoleonperdis.com. Best, NPHQ
Posted 4 years ago
Packaging sophisticated and poignant. Excellent turn around time. Brilliant online shopping experience.
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Posted 4 years ago
Lovely, effective and well priced products!
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Posted 4 years ago
Very prompt & good service. Thanks
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Posted 4 years ago
always great products. Long lasting and easy to use
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Posted 4 years ago
Napoleon Perdis is rated 4.7 based on 1,813 reviews