Napoleon Perdis Reviews

Name: Napoleon Perdis
Address: SUITE A, 593-601 BOTANY ROAD, ROSEBERY, New South Wales
Rating: 4.71

4.7 Rating 1,813 Reviews

93 %

of reviewers recommend Napoleon Perdis

4.7

Based on 1,813 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Napoleon Perdis:

Australia's #1 prestige makeup brand.

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Napoleon Perdis 5 star review on 22nd February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Erin whom I dealt with was extremely professional and an asset to your company”

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Posted 4 years ago

“Love my new foundation, it’s light and not heavy where you feel you have make up caked on. It covers my blemishes and gives an all round glow. I’m in love. Delivery was soooo fast,”

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Posted 4 years ago

“Love the products, I have been using them for over 10 years, Although I find that the Napoleon website isn’t user friendly especially when there is sales on or limited offers, it’s easy To fill your shopping basket although when you get to the payment process it will not take payment.”

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Posted 4 years ago

“Beautiful products”

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Posted 4 years ago

“Love your products auto pilot, camera finish and blush the only make up i use”

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Posted 4 years ago

“Hi , I loved my products. I loved the package and the color sooo much. Is there an advisor as to advise me which products would suit me better or even get a make up done Based on what I need ? I really love your products so much and before I make another big purchase I would like my make up done or have some advice. Thank you.”

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Posted 4 years ago

Hi, thank you kindly for your review. We offer makeup consultations in our stores. You can find more information about our in-store makeup services at this link and you can also book online: https://napoleonperdis.com/pages/makeup-services. Alternatively, our Makeup Artists are available to offer personalised product selection and makeup application advice over-the-phone and via Virtual Consultations conducted using live video chat. These services are available 9am – 5pm (AEST) Monday to Friday and you can access them via phone on 1300 MAKEUP (1300 625 387) or via the Live Chat service on our website. Best, NPHQ

Posted 4 years ago

“Excellent quality face products as my skin is very sensitive plus I was recommended for Napoleon many years ago at modelling school. Great comfortable and good for covering blemishes etc giving life to the skin.”

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Posted 4 years ago

“Fantastic service. I received exactly what I ordered within a couple of days.”

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Posted 4 years ago

“I like the accurate descriptions of the products and the fact that they are gentle on the skin and last well”

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Posted 4 years ago

“Fantastic! Absolutely love Napoleon Perdis cosmetics”

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Posted 4 years ago

“Received half my order Still waiting on a foundation stick and can’t get an answer as to where it is”

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Posted 4 years ago

“Very good products, quick delivery and good tracking. Very happy shopping Napoleon.”

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Posted 4 years ago

“I very much appreciated online chat to help me choose my needs of makeup. Though the China doll foundation does not work with coverage like i wanted unfortunately. also i chose the wrong colour of The One but obviously opened it andused it not knowing so can't return?”

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Posted 4 years ago

Hi Lisa, thank you for your review. We're sorry to hear you haven't been able to achieve full coverage with China Doll Foundation. We do recommend ensuring that a suitable base is applied beneath the foundation, such as a makeup primer, as some moisturisers can leave a hydrating residue that does not allow for the maximum coverage to be achieved. Apply the foundation with a dense bristled brush, like our Buffer Brush 24r - a brush that is not so dense will achieve a lighter, softer coverage. Apply the foundation in sections, rather than all at once and then blending as this can cause the product to slightly dry in areas before you get a chance to blend it out. If you need any further assistance, please do not hesitate to contact us on experience@napoleonperdis.com or at 1300 MAKEUP (1300 625387). Regarding The One Concealer, please contact our customer service team at the same contact details and they will be able to assist you further. Best, NPHQ

Posted 4 years ago

“I love Napoleon Perdis products and use them almost exclusively. Thankyou”

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Posted 4 years ago

“Amazing products”

Napoleon Perdis 5 star review on 11th August 2020

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Posted 4 years ago

“Love shopping at Napoleon Perdis Cosmetics Online...my favourite product is the Advanced Mineral Foundation...so glad that you brought it back...thought it was gone forever!! I did stock up on it!! The parcels always come packaged well and without much delay. Good quality products with a good price to match and when there is a sale...even better!! Thanks NP!!:-))”

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Posted 4 years ago

“I’ve been buying Napoleon products for over 15 years. They’ve never failed to impress me! I recently purchased the concealer wheel to use on clients in my beauty business to finish of their brows and I’m so impressed with the smoothness and colour options. I can easily match and apply to my clients skin and they leave my salon feeling confident after each eyebrow treatment.”

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Posted 4 years ago

“Waterproof mascara is the best product I have ever used Never smudges”

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Posted 4 years ago

“My order I received was packed beautifully, it arrived on time. I do prefer to purchase in store. Online ordering was easy, but sadly the reason I ordered online was I received an email from Napoleon earlier in the week if I ordered over $150.00 worth of products I would receive a small amount of different products on offer from Napoleon ( it was a special offer at the time). I was starting to run low on a few products so ordered online thinking I would receive the bonus items once $150.00 was spent. I never received anything extra as I thought as I spent over $150.00 and assumed this was the conditions of purchase, you spend $150.00 and you receive a special extra items from Napoleon. If you wish to view my order it was Tax Inv NP-146997. I have worn Napoleon products for about 15 years and love alot of your products, I thought it would be worth mentioning. I hope no one else who ordered online missed out on the offer like I did.”

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Posted 4 years ago

Hi Kylie, we're sorry to hear about your experience. Unfortunately the gift-with-purchase sold out on Saturday, 25th July - two days before you placed your order. We do encourage you to keep an eye on your inbox so you can be one of the first to claim future offers. As a gesture of goodwill, we would be happy to send you an alternative gift pack with a different set of products. A tracking number will be emailed to you once the gift pack has been dispatched from our warehouse. If there is anything else we can assist you with please do not hesitate to contact us on 1300 MAKEUP (1300 625387) or at experience@napoleonperdis.com. Best, NPHQ.

Posted 4 years ago

“Excellent!”

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Posted 4 years ago

Napoleon Perdis is rated 4.7 based on 1,813 reviews