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Napoleon Perdis Reviews

4.7 Rating 1,835 Reviews
93 %
of reviewers recommend Napoleon Perdis
4.7
Based on 1,835 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
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About Napoleon Perdis:

Australia's #1 prestige makeup brand.

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Napoleon Perdis 5 star review on 22nd February 2024
Corrine
Napoleon Perdis 5 star review on 9th June 2021
Christy W
Napoleon Perdis 5 star review on 1st June 2021
Corrine P
Napoleon Perdis 5 star review on 1st June 2021
Corrine P
Napoleon Perdis 5 star review on 16th May 2021
Leeanne H
Napoleon Perdis 5 star review on 29th April 2021
Megan P
Napoleon Perdis 5 star review on 9th April 2021
Kate S
13
Anonymous
Anonymous  // 01/01/2019
It’s been over three weeks since I ordered my products and they still haven’t arrived.
Helpful Report
Posted 3 years ago
Purchased my first NP products today as I was struggling to find a foundation that thought was right for me and my beautician suggested NP Wow… super impressed with what I bought. Purchased in Albury and the staff member Jess was great. I was always a clarins girl… not anymore This brand is superior to anything I have ever used …
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Posted 3 years ago
First time purchasing since Napoleon Perdis hasn't been made available in America - definitely glad that I decided to order because the quality is top-notch and can't compare to any other brand that I can get here. Definitely a lifelong customer.
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Posted 3 years ago
I was surprised how fast it was delivered, 2-3 days after I ordered. I love the stroke of genius foundation
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Posted 3 years ago
I received my 2 beautiful SNP lipsticks without any hassles. Thank you
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Posted 3 years ago
I am absolutely loving my new napoleon products, all of them. I have even booked in to get my makeup done with the ‘how too’ use the brushes etc (now that I have all the gear and no idea) Belinda.
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Posted 3 years ago
Great Cosmetics easy to apply and looks great
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Posted 3 years ago
My mum introduced me to this brand, The products are absolutely amazing. Great colours and variety choice. Always loved
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Posted 3 years ago
I had a make up lesson by Hannah at West Lakes, South Australia. She was amazing. I wanted to learn make up application techniques so I can look my best for my sons wedding. Hannah was very thorough and encouraging. She taught me so much and now my hooded eyelids will less noticeable in the future. Very happy customer.
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Posted 3 years ago
I ordered and got the delivery the next day! I couldn't believe it. So happy.
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Posted 3 years ago
Love!!! N.p. Cosmetics!!
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Posted 3 years ago
Products from Napoleon Perdis are great BUT maybe this needs to be addressed. Under the current restrictions for unvaxxed buyers, it seems unfair that I can't buy products from your small outside stores in Shopping centres BUT can click and collect. So therefore I have to go home and order on line and still come back to the store and pick up what I could have purchased. Sorry. this is very unreasonable, transactions with card payments require no interactions, but it seems ok for your employee to handle my product with their hands.
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Posted 3 years ago
I love the primer’s smell.
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Posted 3 years ago
Excellent service! Very easy to order on the website, delivered quickly and products presents nicely. Will definitely order in the future and recommend to other people.
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Posted 3 years ago
The off duty foundation is a lovely minimal coverage moisturising product. Evens skin tone - dewy finish and can apply concealer to any problem areas. Lovely product
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Posted 3 years ago
Great products have been using them for years and will not change. Great because I have darker skin so finding products has always been hard....NOT so with Napoleon.
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Posted 3 years ago
Great service and products.
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Posted 3 years ago
I purchased the Loose Eye Dust in Disco Glitter at least ten years ago when it was sold. at stores in the US. I still have some and did not want to run out, so I ordered from you. Shipping charge was high but I loved the color and did not want to completely run out. I was disappointed when it arrived as the color had changed to a lighter, duller lavender instead of the vibrant orchid I had at home. I gave it a try as but do not care for it. What a disappointment!! The color I love is gone and I doubt that I would order anything else, but thank you for the inquiry.
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Posted 3 years ago
Hi, Beauty! We're regret to hear about your recent experience with our Loose Eye Dust in the shade Disco Glitter. Please contact our Customer Service team at experience@napoleonperdis.com with your order number and product feedback and they will be able to assist you further. Best, NPHQ
Posted 3 years ago
The products are excellent quality and they arrived very quickly.
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Posted 3 years ago
Excellent product beautifully packaged and arrived in good time via courier well done very pleased Julie Gordon.
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Posted 3 years ago
Napoleon Perdis is rated 4.7 based on 1,835 reviews