Napoleon Perdis Reviews

Name: Napoleon Perdis
Address: SUITE A, 593-601 BOTANY ROAD, ROSEBERY, New South Wales
Rating: 4.71

4.7 Rating 1,813 Reviews

93 %

of reviewers recommend Napoleon Perdis

4.7

Based on 1,813 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Napoleon Perdis:

Australia's #1 prestige makeup brand.

Visit Website

Write Your review

Tell us how Napoleon Perdis made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Napoleon Perdis 5 star review on 22nd February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the products”

Helpful Report

Posted 3 years ago

“Always love them products but didn’t get my promotional bonus tote bag”

Helpful Report

Posted 3 years ago

Hi Jane, thank you for taking the time to leave a review. We've double-checked your order and unfortunately it was not eligible for the complimentary tote bag as it did not contain a Holiday pack, per the terms and conditions stated on our website: https://napoleonperdis.com/policies/terms-of-service and https://napoleonperdis.com/pages/offers If there is anything further we can assist you with please do not hesitate to contact us at experience@napoleonperdis.com Kind regards, NPHQ

Posted 3 years ago

“I didn't receive it yet.”

Helpful Report

Posted 3 years ago

Hi Mei, thank you for taking the time to leave a review. We sincerely apologise for the delay with your order - we are currently investigating this with our shipping carrier and will share an update with you shortly. Kind regards, NPHQ

Posted 3 years ago

“I’ve been using Napoleon Perdis Cosmetics for years now I won’t use anything else! All their cosmetics are fantastic and lovely on your skin.”

Helpful Report

Posted 3 years ago

“Love the product and received it within days.”

Helpful Report

Posted 3 years ago

“The best makeup! I've used it for well over 10 years. Love the moisture mist.”

Helpful Report

Posted 3 years ago

“I love your foundation, personal trainer, and have been using it for a few years now. Unfortunately I can't buy it locally now but was thrilled to find it available on your website. It is by far the best foundation I have ever used and a bonus that it doesn't irritate my sensitive eyes”

Helpful Report

Posted 3 years ago

“My recent purchases have arrived and all are in good condition. I ordered one day and the products were delivered the next day. Very happy.”

Helpful Report

Posted 3 years ago

“Excellent service! Had my products within 3 days ! Love the product !”

Helpful Report

Posted 3 years ago

“Top quality every time never lets me down which is why I continue to purchase products.”

Helpful Report

Posted 3 years ago

“I just love the cosmetics. They look great and stay looking great all day”

Helpful Report

Posted 3 years ago

“I didn’t get my offer , with purchase. Will not be buying again”

Helpful Report

Posted 3 years ago

Hi Jess, thank you for taking the time to leave a review. We're sorry to hear this. As mentioned in response to your email and per the terms stated on our website, to receive the free Holiday tote bag an order must be $99 or more and contain one of our limited-edition Holiday packs. You can find more information on these pages https://napoleonperdis.com/pages/offers and https://napoleonperdis.com/policies/terms-of-service. If you need any further assistance, please feel free to contact us on experience@napoleonperdis.com. Kind regards, NPHQ

Posted 3 years ago

“Love the product, suit my skin and fast delivery.”

Helpful Report

Posted 3 years ago

“I love Napoleon products and especially the mascara!”

Helpful Report

Posted 3 years ago

“love it !!!! Been using napolean product for years. Thank you so much for your great service”

Helpful Report

Posted 3 years ago

“I am absolutely thrilled with everything from beginning to end about your online experience. Super easy to order, amazing products and such prompt delivery. All the while being kept in the loop. Love opening my NP boxes.”

Helpful Report

Posted 3 years ago

“Very quick from order to delivery,”

Helpful Report

Posted 4 years ago

“the service was great and quick delivery would shop that way again”

Helpful Report

Posted 4 years ago

“The products were on my doorstep less than 24hours after I ordered them! Excellent service from Napoleon Perdis yet again 💜”

Helpful Report

Posted 4 years ago

“I love all of Napoleon cosmetics product. Next time,let's me know please special offers and send me via email. Thanks Moe”

Helpful Report

Posted 4 years ago

Napoleon Perdis is rated 4.7 based on 1,813 reviews