Napoleon Perdis Reviews

Name: Napoleon Perdis
Address: SUITE A, 593-601 BOTANY ROAD, ROSEBERY, New South Wales
Rating: 4.71

4.7 Rating 1,813 Reviews

93 %

of reviewers recommend Napoleon Perdis

4.7

Based on 1,813 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Napoleon Perdis:

Australia's #1 prestige makeup brand.

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Napoleon Perdis 5 star review on 22nd February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Look 2 Foundation Stick make up is the absolute best foundation I have ever bought. It goes on smoothly and provides complete but, natural coverage blending into the skin well. I have tried liquid, powder and other stick foundations in all price ranges and none compare to Napoleon Perdis. I often receive compliments on my skin and I am in my 60's. have been using this product for many years and the only drawbacks are availability and price. This Foundation stick used to be available at retail stores such as Ulta and Sephora and online at other retailers, however, now it is only available from the company in Australia. Of course this makes it somewhat difficult to obtain. Also, if the price was a little lower ( even by $10 or $15) I would be buying two at a time instead of one. Thanks so much for asking for my opinion and I am hopeful that I will always be able to purchase this product.”

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Posted 3 years ago

Hi Patricia, Thank you for your lovely words. We are delighted to hear you love our Foundation Stick as much as we do! We appreciate you taking the time to provide some suggestions regarding our products and I have passed this onto the relevant department. Thank you again! Best, NPHQ

Posted 3 years ago

“I absolutely love the products and will now continue to purchase. But i am disappointed that no one has replied to by query sent 17/7 and another sent this week, note below: received this 17/7 -Your request (14356) has been received and is being reviewed by our support staff.”

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Posted 3 years ago

Hi Jenny, Thank you for your review. Your query has been resolved, we thank you for getting in touch! Best, NPHQ

Posted 3 years ago

“Awesome products and fabulous service Thank you”

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Posted 3 years ago

Hi Scully, Thank you for your lovely comments! We hope you enjoy your most recent order. Best, NPHQ

Posted 3 years ago

“Always love their products xx”

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Posted 3 years ago

Hi Robyn, Thank you for your lovely comments! We hope you enjoy your most recent order. Best, NPHQ

Posted 3 years ago

“100% love the products, I buy a lot, and have used for a long time.”

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Posted 3 years ago

Hi Andrea, Thank you for your lovely review! We hope you enjoy your most recent order. Best, NPHQ

Posted 3 years ago

“Value for money”

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Posted 3 years ago

Hi, Beauty! Thank you for your lovely review. Best, NPHQ

Posted 3 years ago

“As always communication and shipping was amazing. Products purchased were perfect.”

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Posted 3 years ago

Hi Allison, Thank you for your lovely comments! We hope you enjoy your most recent order. Best, NPHQ

Posted 3 years ago

“Love the box my order came in. Fast delivery.”

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Posted 3 years ago

Hi Lee, Thank you for your review. We hope you enjoy your order! Best, NPHQ

Posted 3 years ago

“Their products are good but the latest foundations I bought were orange. I love the camera finish and China doll foundations they are not orange. Please don’t change them!!!!”

Helpful Report

Posted 3 years ago

Hi, Beauty! Thank you for taking the time to provide this review. For your best-suited shade recommendation, please contact us via our Live Chat function or email experience@napoleonperdis.com and one of our Virtual Makeup Artists will be able to assist further. Best, NPHQ

Posted 3 years ago

“Love the mascara. Just wish I had received the 15% discount voucher before I ordered item.”

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Posted 3 years ago

Hi Heidi, Thank you for taking the time to provide your review. Best, NPHQ

Posted 3 years ago

“I love their eyeshadows”

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Posted 3 years ago

Hi Samantha, Thank you for providing your feedback. We are glad to hear you love eye eyeshadows just as much as we do! Best, NPHQ

Posted 3 years ago

“I love Napoleon make up products. I have finally found make up that looks good ALL day. It is easy to apply and does not dry my skin out. I love the very quick delivery with online orders (due to lockdown) and when I go to their shop in the big centres, the ladies there are so friendly and happy to help with any questions or concerns. Thanks again Napoleon 😊”

Helpful Report

Posted 3 years ago

Hi Helen, Thank you for your feedback. We are glad to hear you are loving our products. We look forward to your next visit online or in-store. Thank you again! Best, NPHQ

Posted 3 years ago

“I love the products only I clicked on the wrong colour in the foundation,never mind too late but love everything else”

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Posted 3 years ago

Hi Vicki, Thank you for taking the time to provide your feedback. Our team would be able to assist you further regarding the incorrect choice at checkout if the product is unused within its original packaging. Please email experience@napoleonperdis.com with your order number and feedback, our Customer Experience Team will provide further instruction. Best, NPHQ

Posted 3 years ago

“Too expensive”

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Posted 3 years ago

Hi Carol, Thank you for providing your feedback on our brand. Have a lovely day. Best, NPHQ

Posted 3 years ago

“See review below for foundation.”

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Posted 3 years ago

Hi Wendy, Thank you for the review! Best, NPHQ

Posted 3 years ago

“Incredible.”

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Posted 3 years ago

Hi, Beauty! Thank you for your lovely review, have a great day. Best, NPHQ

Posted 3 years ago

“Every product is exactly what I wanted and is great value!”

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Posted 3 years ago

Hi Jaime-Lee, Thank you for your review. We are glad to hear you are enjoying your recent order! Best, NPHQ

Posted 3 years ago

“Love Napoleon”

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Posted 3 years ago

Hi Alana, Thank you for your feedback and the support! We hope to see you again soon. Best, NPHQ

Posted 3 years ago

“How wonderful is Napoleon Perdis! I purchase the primer which is always fantastic & I also purchased the cashmere foundation & mattetastic lipstick. I highly recommend all 3 products. The lipstick is true to colour & moisturising. You need very little foundation for good coverage so it’s so beautiful on your skin. I highly recommend all 3 products. I live Napoleon Perdis. Try it you won’t be disappointed.”

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Posted 3 years ago

Hi Maree, Thank you for being such a loyal customer and taking the time to provide such lovely feedback! We are delighted to hear you are loving all the products in your order, and can't wait to see you again! Best, NPHQ

Posted 3 years ago

“Great products, shipped fast and good value- very impressed, thank you”

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Posted 3 years ago

Hey, Beauty! Thank you for your feedback. We are so glad to hear you wear and love our products, see you next time! Best, NPHQ

Posted 3 years ago

Napoleon Perdis is rated 4.7 based on 1,813 reviews