Napoleon Perdis Reviews

Name: Napoleon Perdis
Address: SUITE A, 593-601 BOTANY ROAD, ROSEBERY, New South Wales
Rating: 4.71

4.7 Rating 1,813 Reviews

93 %

of reviewers recommend Napoleon Perdis

4.7

Based on 1,813 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Napoleon Perdis:

Australia's #1 prestige makeup brand.

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Napoleon Perdis 5 star review on 22nd February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Top notch!”

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Posted 3 years ago

“Fast an Efficent”

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Posted 3 years ago

“Very quick Delivery thanks! Love the face wipe cleaners but do find that the plastic opener always falls off before I have finished the pack.”

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Posted 3 years ago

Dear customer, thank you for sharing this feedback with us, we'll be sure to pass it on to our Product Development team to investigate. Kind regards, NPHQ

Posted 3 years ago

“Great service, easy to order online and speedy delivery”

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Posted 3 years ago

“Much too expensive. Wrong colour lipstick purchased! I asked for a colour that was dis continued and (pink) and someone told me the burgundy that I purchased was a close match!”

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Posted 3 years ago

Hi Jane, thank you for your review. We are sorry to hear you are unhappy with your DéVine Goddess Lipstick in the shade Olympia. While we currently don't have anything exactly like Minimalips in Sleek, we can recommend applying DéVine Goddess Lipstick Olympia with our Lip Pencil in Pink Slip or Mauve Minx (https://napoleonperdis.com/collections/lip-liner/products/lip-pencil) to achieve the pink shade that you are after. A lip liner which is too deep or nude will emphasise the burgundy colour that you are seeing from this lipstick's berry shade. Other techniques to help achieve a lighter shade include lightly pressing the lipstick on the lips rather than using an opaque swiping technique. You could also try applying the lipstick with a lip balm or lip gloss to sheer it out. Lastly, you could also try applying it with a lip brush. We hope this helps! If there is anything further we can assist with, please don't hesitate to email us at experience@napoleonperdis.com or phone 1300 MAKEUP. Kind regards, NPHQ

Posted 3 years ago

“I actually haven't received my package yet. I placed my order on the 29th. Should it be here soon?”

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Posted 3 years ago

Hi Ashlee, thank you for your review. We're sorry to hear that your order has not arrived yet and apologise for any inconvenience caused. As your order was placed during our Big Beauty Weekend Sale, it may take longer to arrive due to high demand. We have followed up with our shipping carrier and have sent a shipping update to your email address. If there is anything further we can assist you with, please do not hesitate to contact us experience@napoleonperdis.com. Kind regards, NPHQ

Posted 3 years ago

“Love the cosmetics and very impressed with the staff and extremely quick delivery, especially in this time of Covid 19 delivery slow downs.”

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Posted 3 years ago

“Gift packs are lovely presented.”

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Posted 3 years ago

“Absolutely love the foundation and powders. So easy to blend for perfect coverage.”

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Posted 3 years ago

“Love this time of the year with special little gift ideas (for self) online we get full stocked range and the gift with purchase. Happy as!”

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Posted 3 years ago

“My most recent purchase was a 24R buffer brush. On the first use it was leaving bristle hair all over my face to the extent that I had to switch back to my cheap brush. I am very disappointed as I feel purchasing a good quality brush this should not occur.”

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Posted 3 years ago

Hi Rachel, thank you kindly for taking the time to leave a review. We're sorry to hear about your experience with your new brush. It sounds like the brush may be faulty; we would be more than happy to send you a replacement if you could first please email a few clear photos of the brush and bristle to experience@napoleonperdis.com so that our Product Development team can investigate the brush density. Kind regards, NPHQ

Posted 3 years ago

“This product works well with my skin tone !”

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Posted 3 years ago

“Great product”

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Posted 3 years ago

“Great products.”

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Posted 3 years ago

“Love the fast service”

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Posted 3 years ago

“Great products, great service, fast delivery. Love it.”

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Posted 3 years ago

“I do apologise it was a misunderstanding from my end. Thank you”

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Posted 3 years ago

Hi Muhibe, thank you kindly for taking the time to leave a review. We're sorry to hear you have been disappointed by your recent experience. To be eligible for the complimentary tote bag an order needs to be $99 or more, and contain one of our limited-edition Holiday packs. This is stated in our advertising and on our website. Unfortunately your order did not include a Holiday pack. If you wish to receive the tote bag, we would be happy to send you one as a gesture of goodwill - all you need to do is purchase a Holiday pack on its own and contact us at experience@napoleonperdis.com with your new order number so we can arrange this for you. The Holiday packs can be viewed here: https://napoleonperdis.com/collections/christmas-makeup-sets Kind regards, NPHQ

Posted 3 years ago

“Amazing products! By far the best I’ve used and will not change to anything else.”

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Posted 3 years ago

“Online ordering was easy. Delivery was swift. An over all pleasant experience.”

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Posted 3 years ago

“Want a shop”

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Posted 3 years ago

Napoleon Perdis is rated 4.7 based on 1,813 reviews