Napoleon Perdis Reviews

Name: Napoleon Perdis
Address: SUITE A, 593-601 BOTANY ROAD, ROSEBERY, New South Wales
Rating: 4.71

4.7 Rating 1,806 Reviews

93 %

of reviewers recommend Napoleon Perdis

4.7

Based on 1,806 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Napoleon Perdis:

Australia's #1 prestige makeup brand.

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Napoleon Perdis 5 star review on 22nd February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love how you get the products they use on you at the end, just included in the price. Unfortunately though, my make up was terrible. My eyelashes were not glued on well and came off in about an hour, after I was forced to pay for them even though I brought my own from Mecca because online it says you just pay for application, with no mention I needed to buy the Napoleon brand. My skin tone was not well chosen and I looked very pale. I had a big uneven eye-liner mark that would've been so obvious to the MUA who didn't fix it. I also found out her name from another MUA, she didn't even tell me or talk to me the entire time. I told her how I like my eyebrow shape, she replied "yeah" then ignored me and left them too thin and uneven. She used a stick to apply my lipstick that had eyelash glue on it so my lips were very sticky all day. I paid for the service for a wedding but fixed a lot before the ceremony (added bronzer and blush, fixed the lines) then removed it completely after the ceremony and applied new make up myself for the reception. It was very disappointing and cost $184.”

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Posted 2 months ago

Hi, We regret to hear that you have not received the DREAM Napoleon Perdis experience in your recent visit to our Store. Please email us at experience@napoleonperdis.com so we can further look into this and rectify the issue. Love NPHQ x

Posted 2 months ago

“Aisha at Macarthur dis an amazing job, very gentle and exceptional skills”

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Posted 2 months ago

Hi, We are thrilled to hear of your experience and can't wait to see you again soon. Love NPHQ x

Posted 2 months ago

“Bella did a wonderful job - 10/10!”

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Posted 2 months ago

Hi Mish, We are thrilled to hear of your experience with Bella and can't wait to see you again soon. Love NPHQ x

Posted 2 months ago

“Zoe was fantastic, she listened to my vibe and offered the perfect products to achieve my look! A beautiful glam makeup. Thanks so much”

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Posted 2 months ago

Hi Gabby, We are thrilled to hear of your experience with Zoe and can't wait to see you again soon. Love NPHQ x

Posted 2 months ago

“Love it great experience Zoe was amazing”

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Posted 2 months ago

Hi Mel, We are thrilled to hear of your experience with Zoe and can't wait to see you again soon. Love NPHQ x

Posted 2 months ago

“The girls were absolutely amazing at Tuggerah. Shamay was so kind and beautiful. 10/10. My mother’s makeup is also so stunning.”

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Posted 2 months ago

Hi Indyanna, We are thrilled to hear of your experience in our Tuggerah Store and can't wait to see you again soon. Love NPHQ x

Posted 2 months ago

“Today, Joyce did my makeup. I was so happy with the end result and she was so lovely!”

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Posted 2 months ago

HI, We are thrilled to hear of your experience with Joyce and can't wait to see you again soon. Love NPHQ x

Posted 2 months ago

“Absolutely outstanding!! Was very happy with the the service”

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Posted 2 months ago

Hi Kim, We are thrilled to hear of your experience and can't wait to see you again soon. Love NPHQ x

Posted 2 months ago

“Ashley is the best! Went in for a colour consultation and ended up booking a ultimate glam the next day as she did my makeup so well! 😍 her customer service is extraordinary as you can tell she puts the customer first always”

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Posted 2 months ago

Hi Isabelle, We are thrilled to hear of your experience with Ashley and can't wait to see you again soon. Love NPHQ x

Posted 2 months ago

“I walked in unsure of what I wanted and for a very formal event. Claire was exceptional in both putting my mind at ease and targeting my look to my features and the event. I walked in anxious, and left feeling confident and ready for the night. I can't thank you enough, Claire. You're truly incredible at what you do and what a difference that makes.”

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Posted 2 months ago

Hi SC, We are thrilled to hear of your experience with Claire and can't wait to see you again soon. Love NPHQ x

Posted 2 months ago

“Tammy was absolutely fantastic for my formal makeup at David Jones Robina. Will 100% come back to her. Fantastic with everything.”

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Posted 2 months ago

Hi Tahila, We are thrilled to hear of your experience with Tammy and can't wait to see you again soon. Love NPHQ x

Posted 2 months ago

“Jamie @ Kotara was amazing. Excellent customer service, highly recommend!”

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Posted 2 months ago

Hi Jess! We are thrilled to hear of your experience with Jamie in Kotara and can't wait to see you again soon. Love NPHQ x

Posted 2 months ago

“Raisa was incredible. Highly recommended! Great customer service and a wonderful make up artist.”

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Posted 2 months ago

Hi Kate, We are thrilled to hear of your experience with Raisa and can't wait to see you again soon. Love NPHQ x

Posted 2 months ago

“Had appointment with swetah at parramatta. She was very professional with amazing customer service”

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Posted 2 months ago

Hi Belinda, We are thrilled to hear of your experience and can't wait to see you again soon. Love NPHQ x

Posted 2 months ago

“Cayla was amazing, very experienced & lovely to deal with. Will definitely go back Very happy with the service & products”

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Posted 2 months ago

Hi, We are thrilled to hear of your experience with Cayla and can't wait to see you again soon. Love NPHQ x

Posted 2 months ago

“Zoe did a great job of my makeup was flawless. She was a lovely person and when I asked for what she was doing each step she explained it which I was very grateful for. I would definitely go back to have Zoe do my”

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Posted 2 months ago

Hi, We are thrilled to hear of your experience with Zoe and can't wait to see you again soon. Love NPHQ x

Posted 2 months ago

“Great staff and service”

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Posted 2 months ago

We are thrilled to hear of your experience and can't wait to see you again soon. Love NPHQ x

Posted 2 months ago

“Hanhha is doing a great job”

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Posted 2 months ago

We are thrilled to hear of your experience and can't wait to see you again soon. Love NPHQ x

Posted 2 months ago

“Great service”

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Posted 2 months ago

We are thrilled to hear of your experience and can't wait to see you again soon. Love NPHQ x

Posted 2 months ago

“Lorie was absolutely amazing!! Made me feel so comfortable to ask questions and check if I was happy throughout the whole process! Was a fabulous all round experience! Will definitely book with her again :) xx”

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Posted 2 months ago

Hi Teagan, We are thrilled to hear of your experience with Lorie and can't wait to see you again soon. Love NPHQ x

Posted 2 months ago

Napoleon Perdis is rated 4.7 based on 1,806 reviews