Napoleon Perdis Reviews

Name: Napoleon Perdis
Address: SUITE A, 593-601 BOTANY ROAD, ROSEBERY, New South Wales
Rating: 4.71

4.7 Rating 1,813 Reviews

93 %

of reviewers recommend Napoleon Perdis

4.7

Based on 1,813 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Napoleon Perdis:

Australia's #1 prestige makeup brand.

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Napoleon Perdis 5 star review on 22nd February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very disappointed with my latest purchase. I have been using Napoleon products for over 8 years without experiencing a problem.”

Helpful Report

Posted 3 years ago

Hi Beauty, We're very sorry to hear about your recent experience ordering online. Please contact our customer service team at experience@napoleonperdis.com with your order number and product details and they will be able to assist you further. Best, NPHQ

Posted 3 years ago

“overall good products”

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Posted 3 years ago

Hi Beauty, Thank you for your support! We can't wait to have you shop with us again. Best, NPHQ

Posted 3 years ago

“I was very pleased with the prompt arrival of my product. The products are so lovely. Enjoying my new foundation. Thanks”

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Posted 3 years ago

Hi Patricia, Thank you for your review. We are so happy to hear you loved your experience ordering online! Best, NPHQ

Posted 3 years ago

“I have used NP cosmetics for a long time even when they almost ceased to exist . I asked on line about a product that I used to use Napoleon Complex Skin Renewal Serum I have not received a reply . Is it still available ?”

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Posted 3 years ago

Hi Astrid, Thank you for your review. The Napoleon Complex Skin Renewal Serum is part of our core product range and available online and in all Napoleon Perdis Concept Stores. You can shop this one on our website here: https://napoleonperdis.com/products/napoleon-perdis-complex-skin-renewal-serum Alternatively, find your local Concept Store or official stockist using our Store Locator: https://napoleonperdis.com/pages/store-locator Best, NPHQ

Posted 3 years ago

“I have used the Napoleon Perdis eyeshadows for years. My 3 favourite colours are "Skinny Dip" which I use everyday as a good all over base colour. I also use everyday the colour "Orange Sherbet" as I find this a really nice transitional colour and goes with whatever colour range I am doing on my eyes. I also love the shade "Trench Coat" which is a lovely cool brown, and not only did I use this colour on my eyes, I also used it as a contour shade . I was saddened to hear this colour has been discontinued.”

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Posted 3 years ago

Hi Annamaria, Thank you for providing your feedback on our Color Discs. We are glad to hear you love these ones just as much as we do! Best, NPHQ

Posted 3 years ago

“Love the primer, it’s the perfect texture”

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Posted 3 years ago

Hi, Beauty! We appreciate you taking the time to provide this lovely review. Best, NPHQ

Posted 3 years ago

“Ive ordered your products a number of times and always receive them really quickly. Im happy with both the products and the service. Thank you.”

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Posted 3 years ago

Hi Roula, Thank you for taking the time to provide this lovely feedback. We are glad to hear you are enjoying your products and the service after your most recent order. Best, NPHQ

Posted 3 years ago

“Great products, reasonable price”

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Posted 3 years ago

Hi Janine, Thank you for taking the time to provide this lovely review! Best, NPHQ

Posted 3 years ago

“Unfortunately I'm not happy with your service as when I opened my package my product wasn't in there only a free sample. I have been in hospital for the last couple of weeks. If I wasn't so sick I would have returned it to you. I should have kept the box but I have thrown it out as I was so angry.”

Helpful Report

Posted 3 years ago

Hi Diane, Thank you for taking the time to leave a review after your recent experience with Napoleon Perdis. We apologise for any inconvenience this may have caused. Our Customer Service Team have been in touch to ensure your whole order is received. Once again, thank you for raising this issue with our team and we look forward to your reply. Best, NPHQ

Posted 3 years ago

“First time buyer, I’m loving my new products!”

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Posted 3 years ago

Hi Sharon, Thank you for taking the time to provide this feedback. We are so excited to hear you are loving your first order! Best, NPHQ

Posted 3 years ago

“Perfect, seamless, long lasting, very fast shipping”

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Posted 3 years ago

Hi Katie, Thank you for your lovely comments! We hope you enjoy your most recent order. Best, NPHQ

Posted 3 years ago

“The stroke of genius foundation is second to none. I use it on myself and my make over clients and they love it!”

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Posted 3 years ago

Hi Christy, Thank you for your lovely words. We are delighted to hear you love Stroke of Genius as much as we do! Thank you again! Best, NPHQ

Posted 3 years ago

“I am a huge fan of Napoleon Perdis, I used to be able to buy this line in the states , since it is not available here in the US any longer I make sure I am well stocked my 2 favs ares off duty tinted moisturizer, so light weight just a hint of coverage I use the medium to dark and I love the no panic under eye patches, they work so well. My fav lipstick which I can not always get probably because it runs out so quick is MJ4 bring it back soon it is a great summer color. Best Regards Christina Cacciatore”

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Posted 3 years ago

Hi Chrissy, Thank you for being such a loyal customer and taking the time to provide such lovely feedback! We hope you enjoy your order, we can't wait to see you again. Best, NPHQ

Posted 3 years ago

“I am loving all my Napoleon products. The packaging looked absolutely fantastic and made me feel like I was opening a gift not just a purchase.”

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Posted 3 years ago

Hi Jane, Thank you for your review. We are so happy to hear you loved your experience ordering online! Best, NPHQ

Posted 3 years ago

“Very good quality products, luckily I knew which foundation shade I needed but it would be helpful to have a sample pack available to purchase before buying the full size components”

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Posted 3 years ago

Hi Bella, Thank you for taking the time to provide your feedback! Unfortunately, we are unable to provide samples during this time. Our Concept Stores and Stockists Australia-Wide offer colour consultations. If this is not convenient please contact us via our Live Chat function or email experience@napoleonperdis.com and one of our Virtual Makeup Artists will be able to assist further. If you wish to browse virtually, we also showcase all product swatches on our website and have tutorials and product demonstrations on our YouTube page - www.youtube.com/user/napoleonperdis Best, NPHQ

Posted 3 years ago

“I received my order, was exactly how I remembered it. Great product. Still one of the best press powder I’ve ever tried. Used to shop at napoleon a lot , I knew Napoleon well when he had his store in Paddington. Thank you Best Lana Stojanovic”

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Posted 3 years ago

Hi Lana, Thank you for your feedback. We appreciate you taking the time to provide such kind words. We hope you enjoy your recent order! Best, NPHQ

Posted 3 years ago

“Perfectly blend with my makeup”

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Posted 3 years ago

Hi, Beauty! Thank you for taking the time to provide this lovely review. Best, NPHQ

Posted 3 years ago

“Fast postage, great waterproof mascara, very poor foundation.”

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Posted 3 years ago

Hi Katie, Thank you for taking the time to provide your feedback. We have a range of foundations that vary from sheer to full coverage, with different finishes like creamy cashmere and velvet-matte to ensure everyone can find their perfect foundation. If you would like a personalised recommendation based on your skin type, skin concerns and needs - please contact us via our Live Chat function or email experience@napoleonperdis.com and one of our Virtual Makeup Artists will be able to assist further. We would love to resolve your experience with our foundation. Thank you once again for the above feedback, we hope to hear from you soon. Best, NPHQ

Posted 3 years ago

“I purchased 5 brushes and unfortunately I’m very unhappy..everytime I use them I have hair from the makeup brush all over my face !”

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Posted 3 years ago

“Everything I have ordered from this company is remarkable. I’ve never been more impressed with a cosmetics line.”

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Posted 3 years ago

Hi Martha, Thank you for being such a loyal customer and taking the time to provide such lovely feedback! We hope you enjoy your order, we can't wait to see you again. Best, NPHQ

Posted 3 years ago

Napoleon Perdis is rated 4.7 based on 1,813 reviews