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Napoleon Perdis Reviews

4.7 Rating 1,833 Reviews
93 %
of reviewers recommend Napoleon Perdis
4.7
Based on 1,833 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Napoleon Perdis Reviews

About Napoleon Perdis:

Australia's #1 prestige makeup brand.

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Anonymous
Anonymous  // 01/01/2019
I recently had the pleasure of getting my makeup done by Natalie, a truly talented artist, and I couldn't be more thrilled with the results! From the moment we walked in, she made my daughter and I feel incredibly welcomed and comfortable. Her expertise was evident right from the start. She took the time to understand what we wanted, and then worked her magic flawlessly. Not only did she enhance our features beautifully, but she also ensured that we felt completely happy with our looks every step of the way. Thanks so much Natalie!
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Posted 5 months ago
Hi Mel, We are thrilled to hear of your experience with Natalie and can't wait to see you again soon. Love NPHQ x
Posted 5 months ago
Tammy from Napoleon David Jones Robina did a fantastic job of making me look beautiful for my friends wedding day in June. It’s quite a job to work with a customer who is as terrified of make up as I am… but the look that Tammy gave me was great – really natural, soft and complimentary. Her friendly, confident and professional manner made me feel relaxed and it was actually a lot of fun! Thanks so much Tammy, so pleased!
Helpful Report
Posted 5 months ago
Hi Theresa, We are delighted to hear about your recent experience with Tammy in David Jones Robina! We appreciate you taking the time to send us this excellent feedback! Love NPHQ x
Posted 5 months ago
Had my makeup done with Aisha at MacArthur square. She had good product knowledge and knew what would best suit my facial features. Thank you for all your help. I’m one happy customer!
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Posted 5 months ago
Hi Pim, We are delighted to hear about your recent experience with Aisha in Macarthur! We appreciate you taking the time to send us this excellent feedback! Love NPHQ x
Posted 5 months ago
I had my eye makeup done for an event by Zoe at Kotara. She was lovely and really listened to what I wanted and checked at each step if I was happy with the colour/ darkness etc. The make up looked amazing.
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Posted 5 months ago
We are delighted to hear about your recent experience with Zoe at Kotara! We appreciate you taking the time to send us this excellent feedback! Love NPHQ x
Posted 5 months ago
Fari from North Lakes did my make up for my sisters wedding yesterday. She did an incredible job. In my appt she provided me with tips and tricks for make up application and explained benefits of various products she was using. She made me feel very special and I was so happy with the end result. I received so many compliments. Thank you team North Lakes for all making me feel so welcomed yesterday.
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Posted 5 months ago
Hi Stacey, We are delighted to hear about your recent experience with Fari in North Lakes! We appreciate you taking the time to send us this excellent feedback! Love NPHQ x
Posted 5 months ago
Make up is looking flawless which is much appreciated. However, staff spent the entire appointment talking about how much they hate their job, the business and complaining about customers. My staff member also half way through the appt put her hands down her pants to pull out her underwear then proceeded to apply my makeup. Also constantly stopped our appts to talk about hating their day and smelling candles someone brought in.
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Posted 5 months ago
Hi, We regret to hear that you have not received the DREAM Napoleon Perdis experience in your recent visit to our Store. Please email us at experience@napoleonperdis.com so we can further look into this and rectify the issue. Love NPHQ x
Posted 5 months ago
Really soft applicator and lovely person
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Posted 5 months ago
Hi Jackie, We are thrilled to hear of your experience and can't wait to see you again soon. Love NPHQ x
Posted 5 months ago
Experience was lovely with Nadia at Parramatta Napoleon. She asked me many questions to help with the end look which was beautiful. Will enquire to be specifically with her for my future sessions at Napoleon.
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Posted 5 months ago
We are delighted to hear about your recent experience with Nadia in Parramatta! We appreciate you taking the time to send us this excellent feedback! Love NPHQ x
Posted 5 months ago
Very happy and feel very beautiful. Tuggerah Shimay she's awesome.
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Posted 5 months ago
Hi Leila, We are delighted to hear about your recent experience with Shimay in Tuggerah! We appreciate you taking the time to send us this excellent feedback! Love NPHQ x
Posted 5 months ago
Saba at David Jones Chermside was lovely. I wasn't too sure what I wanted so left it in her very capable hands and was extremely happy with the result.
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Posted 5 months ago
Hi, We are thrilled to hear of your experience with Saba in David Jones Chermside and can't wait to see you again soon. Love NPHQ x
Posted 5 months ago
Fantastic work - left feeling glamorous! Thank you thank you!!
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Posted 5 months ago
Hi Justine, We are thrilled to hear of your experience and can't wait to see you again soon. Love NPHQ x
Posted 5 months ago
Love their products. Every single one of them. Saba at DJ Chermside is a magician. I can’t recommend her highly enough.
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Posted 5 months ago
Hi, We are thrilled to hear of your experience with Saba in David Jones Chermside and can't wait to see you again soon. Love NPHQ x
Posted 5 months ago
Zoe was excellent and would highly recommend her. She chose make up for me that suited my face and really listened to the kind of look that I wanted so she could achieve it. I will be back!
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Posted 5 months ago
Hi Amy, We are thrilled to hear of your experience with Zoe and can't wait to see you again soon. Love NPHQ x
Posted 5 months ago
Great service at Macarthur with Jagruti amazing work look beautiful
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Posted 5 months ago
Hi Pamela, We are thrilled to hear of your experience with Jagruti and can't wait to see you again soon. Love NPHQ x
Posted 5 months ago
Saba did a wonderful job today at Chermside showing me how to upgrade my makeup skills. She was kind and patient and ensured I had mastered each skill before moving on. She worked with me to cater which products were essential and how to adapt products to suit my needs. I would definitely do another one on one make up lesson in future and highly recommend this to anyone a little hesitant or new to using makeup.
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Posted 5 months ago
Hi Yasmine, We are delighted to hear about your recent experience with Saba at Chermside! We appreciate you taking the time to send us this excellent feedback! Love NPHQ x
Posted 5 months ago
Shrouq at Greensborough is amazing. She did my make up for my 50th Birthday. I don’t normally wear a lot of makeup and am pretty clueless. Shrouq did an amazing job. I loved my look. Today she did makeup for my twin 17year old daughters. They looked gorgeous. Shrouq is great at knowing how to bring out the beauty in people. She offers advice and listens to your wishes. Thank you so much for making us feel beautiful for our events, Shrouq!
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Posted 5 months ago
Hi Melinda, We are delighted to hear about your recent experience with Shrouq at Greensborough! We appreciate you taking the time to send us this excellent feedback! Love NPHQ x
Posted 5 months ago
Tammy at Napolean david jones Robina did a fantastic job of making me look beautiful for my wedding day in June. It’s quite a job to work with a customer who is as terrified of make up as I am… but the look that Tammy gave me was great – really natural, soft and complimentary. Her friendly, confident and professional manner made me feel relaxed and it was actually a lot of fun! Thanks so much Tammy , so pleased!
Helpful Report
Posted 5 months ago
Hi Theresa, We are thrilled to hear of your experience with Tammy at Robina, and can't wait to see you again soon. Love NPHQ x
Posted 5 months ago
Beautiful products, colours. Very happy.
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Posted 5 months ago
Hi Annabell, Thank you for your feedback. We are so happy you love our products as much as we do! Love NPHQ x
Posted 5 months ago
I am a repeat customer, Shrouq, always does a fantastic job, and very consistent
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Posted 5 months ago
Hi Teressa, We are thrilled to hear of your experience with Shrouq at our Greensborough store, and can't wait to see you again soon. Love NPHQ x
Posted 5 months ago
Amber did my makeup for a wedding today. She was fabulous. I would thoroughly recommend. Thanks Napoleon Indooroopilly!
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Posted 5 months ago
We are delighted to hear about your recent experience with Amber at Indooroopilly! We appreciate you taking the time to send us this excellent feedback! Love NPHQ x
Posted 5 months ago
Napoleon Perdis is rated 4.7 based on 1,833 reviews