Nastygal Reviews

Name: Nastygal
Rating: 1.46

1.5 Rating 457 Reviews

9 %

of reviewers recommend Nastygal

Company Reviews

Questions

Metrics

1.5

Based on 457 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 47%
Accurate And Undamaged Orders	Greater than 57%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

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Phone:

855-627-8942

Email:

hello@nastygal.com

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Nastygal 1 star review on 24th April 2022

Suzi

Nastygal 1 star review on 30th March 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This company sucks. I ordered 2 items and paid the $8 regular shipping... I should have seen that as a red flag originally but the items were cute so I went through with it. After paying $8 for 5-7 day shipping, I did not get my items until almost 2 weeks later. Then, when the stuff came, one of the items was completely unstitched and falling apart. I would not recommend shopping here, the company is garbage and so is their clothing.”

Helpful Report

Posted 4 years ago

“They cancelled 10 out of 11 of my items due to stock availability. I would have never paid $7.99 on an $11 shirt (the only thing still being shipped.) Had they updated their stock, I would have never placed the order at all. I will never be ordering from here again. It's just not good business!”

Helpful Report

Posted 4 years ago

“I placed an order and they took money out and I got confirmation and then they said it never processed now I won’t get my clothes!”

Helpful Report

Posted 4 years ago

“I ordered a pair of boots which got returned somehow; I’m not really sure what happened but I ended up ordering cheaper ones that I liked better anyway. Then, the new ones came one size bigger than I ordered but they fit perfectly! I love my new (cheap) shoes and the other items on the site. It seems they know me better than I know myself! So thrilled.”

Helpful Report

Posted 4 years ago

“I ordered the bodysuits and they really show in the bum area. On one of the bodysuits I received the buttons at the bottom were unstitched, making it super hard to button the bodysuit. They were all very thin. I thought they would have come in a better condition.”

Helpful Report

Posted 4 years ago

“This was my first order with Nasty Gal and I was excited to find reasonable priced clothing that is still trendy. However, the day my order was to be delivered the post office was unable to deliver due to “missing address”. Nasty Gal literally left off my entire address!! Unfortunately, the post office had to send this item back and once I was refunded Nasty Gal held out $10 I’m assuming for the return shipping. I reached out to them through the email we had been corresponding through and they never replied. I expressed to them that I didn’t feel I should have to pay for the return shipping being as I am not the one who made the error and I was still wanting my product. As this being my first experience I am very disappointed and have no interest in trying to purchase items from them again.”

Helpful Report

Posted 5 years ago

“I order two products from Nasty Gal, and am totally dissatisfied with everything. First, I ordered those products about 1 month ago. I check the manager office of the apartment. However, it didn’t received. Thereafter, I contact with the support services. They said that they send those products for the second time. Finally, I find my Nasty Gal order in manager office, and I am surprised that they send just one of those products. Furthermore, I am fully displeased with the product quality. I didn’t contact again with customer service.”

Helpful Report

Posted 5 years ago

“I was really pleased w my first order from Nastygal! Most of the items matched their pictures, though a few were different fabric than I thought. The size chart was spot on and the clothes are pretty good quality considering what you pay! Super cute stuff overall and I'll be back!”

Helpful Report

Posted 5 years ago

“Great service, great items and great delivery timings!”

Helpful Report

Posted 5 years ago

“Did a huge order and returned everything!! Clothes were appalling quality, cheap see-through fabrics, terrible fit, not like pictures online, and some came damaged with holes in!!? I regularly shop online but it was my first time having to return a full order which says a lot. First and only time ordering from this low quality company, however I do have to say I got a full refund without drama so that was a relief”

Helpful Report

Posted 6 years ago

“Just nice friendly sales support”

Helpful Report

Posted 6 years ago

“I was satisfied with the clothes that I have ordered from Nasty Gal. They look like what they are advertised on the store website and fit well. The orders have arrived a day or two late, but I cannot beat the good prices of clothes from Nasty Gal.”

Helpful Report

Posted 6 years ago

“The shipping was very fast and the sizes of the clothes I bought pretty accurate however I was mostly disappointed by the quality of the materials. Out of 5 items I ended up returning 4. Still a pretty positive shopping experience. Would definitely purchase from them again in future.”

Helpful Report

Posted 6 years ago

“Great website with lots of choice and competitive prices, really fast delivery too”

Helpful Report

Posted 6 years ago

“Bought a rainbow top from them and I love it next day delivery and got discount will be using again.”

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Posted 6 years ago

“All stuff I have bought.”

Helpful Report

Posted 6 years ago

“This place has some amazing fashion bargains . Great long boots for larger calfs too.”

Helpful Report

Posted 7 years ago

“I love their website and clothes.”

Helpful Report

Posted 7 years ago

Nastygal is rated 1.5 based on 457 reviews