Nastygal Reviews

Name: Nastygal
Rating: 1.46

1.5 Rating 463 Reviews

10 %

of reviewers recommend Nastygal

Company Reviews

Questions

Metrics

1.5

Based on 463 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 47%
Accurate And Undamaged Orders	Greater than 57%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

Visit Website

Phone:

855-627-8942

Email:

hello@nastygal.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Package is stuck in jamaica??”

Helpful Report

Posted 4 years ago

“Terrible service and inaccurate tracking. They used to have great customer service and clothes - AVOID IT. There's a reason the company has 90% off all the time.”

Helpful Report

Posted 4 years ago

“Like everyone said below: they are having TERRIBLE shipping problems right now. I ordered something on 11/27/20 and it’s been over a month and I still haven’t received it. I have spoke to customer service 4 times, they refuse to refund me and keep telling me they’re investigating.. having shipping problems due to covid is acceptable, but then maybe tell your customers it won’t come in on time ? Worst customer service experience IMO.”

Helpful Report

Posted 4 years ago

“I received only half of my order. It sates on their website that if items are missing, another package will arrive at a later date. Thinking the rest of my order was on its way, I decided to return the items in the original package (which were very bad quality) before 14 days had passed. When I tried to return the package, customer service refused to reimburse me for the items that were missing and refused to see if another package was on its way. It has been over a month now and they have ignored me. The items are not worth it at all the the customer service is absolutely horrible. Do not purchase anything from them unless you want to get scammed.”

Helpful Report

Posted 4 years ago

“Nasty girl is Nasty. Nasty smell, Nasty fit, Nasty quality, Nasty Service. No my first name ain’t baby! It’s Janet, Miss Jackson if you’re Nasty!”

Helpful Report

Posted 4 years ago

“This leather jacket came in a rancid smelling bag. This bag contained the jacket which smelled like foul intimate areas. Other known as trout smelling. This is absolutely not okay, it made my whole room smell like intimate areas. I will never be buying coochie leather again.”

Helpful Report

Posted 4 years ago

“wish i could give 0 stars - worst company that sends wrong sizing then blames it on you, terrible quality clothing and extremely high pricing for shitty fabric and quality. awful customer service, awful clothing, awful pricing”

Helpful Report

Posted 4 years ago

“Wish I could give zero stars. Three out of five clothes I ordered from them was the completely wrong size... like wtf you literally had one job. Also, after reading about how much fast fashion is causing pollution, im out. Probably uses slave labor to keep prices down as well. Never ordering from this company again.”

Helpful Report

Posted 4 years ago

“Stay away!! Order hasn't made it and still waiting.They Will not refund gave me a 10.00 coupon for my next order🙄 FedEx said they haven't even recieved order.”

Helpful Report

Posted 4 years ago

“So disappointed. I purchased 21 items, all loungewear. The fabric and fit are terrible. Thin cheap material, shirts are really oversized. Bottoms fit small. If you gave it to me for free I still wouldn’t want it. On the website the fit and quality looks really great. Great way not to have repeat customers.”

Helpful Report

Posted 4 years ago

“Terrible material not worth the discounted price let alone the original price. When I purchase clothes that are $100 I expect quality not cheap material that are damaged upon arrival. Customer service was terrible and did not satisfy my needs. Needless to say I am NEVER ordering from nastygal again waste of my time and money!!!”

Helpful Report

Posted 4 years ago

“I ordered a package In November.I was hoping it will get here before Christmas. I was wrong. Terrible customer service. I will never ever order anything from this website.”

Helpful Report

Posted 4 years ago

“DO NOT EVER ORDER FROM NASTYGAL.COM. I will not repeat everything already stated in the many unsatisfactory reviews below. No shipping status no refund until you get it it’s been over three weeks and they say to wait until after Christmas. NEVER ORDER FROM NASTYGAL.COM. My credit card company will now Reverse the charge.”

Helpful Report

Posted 4 years ago

“Cheap material and item not as advertised. The sleeve on my corduroy is hardly pink and looks almost the same crappy brown as the rest of the jacket.”

Helpful Report

Posted 4 years ago

“Taking forever to get package and impossible to get hold of them asking update.”

Helpful Report

Posted 4 years ago

“I should have looked at these reviews first. The shipping issues are real. Ordered 11/29. Chose the 7-10 day shipping. Have been checking my tracking daily. Stuck in Jamaica since December 4 and has not moved. Contacted the company this weekend. Was told it would be here today. No such luck. Contacted them again today, was told they wouldn’t do anything until 12/30. This is after Christmas so that is. It helpful at all. Terrible customer service.”

Helpful Report

Posted 4 years ago

“Sizing is soooooooo far off. I bought the dress in a Large size which is supposed to be equivalent to a size 14- 16 with a Bust size of 38 - 41 inches as per your size charts. The actual dress has a Bust size of 34 inches !!!!!. Seriously, how far off can you get! The cut of the the top of the dress is the problem. NastyGal obviously has no QA process.”

Helpful Report

Posted 4 years ago

“DONT BUY ANYTHING FROM THIS WEBSITE. ORDERED SOMETHING ON 11/30/20, AND I WAS TOLD THAT IT COULD TAKE UP TO 10 DAYS TO RECEIVE MY ITEMS AND TODAY I RECEIVED AN EMAIL SAYING THAT I MIGHT GET MY PACKAGE ON 12/27/20 OR LATER. I’M TRYING TO CANCEL MY ORDER (SINCE MY PRODUCTS HAVENT BEEN SHIPPED YET) AND THEY SAID THAT THEY CANNOT DO THAT I NEED TO RECEIVE THE PACKAGE FIRST AND THEN PAY FOR THE PACKAGE TO GET RETURN. UNBELIEVABLE!!!!! THEIR WEBSITE AND SOCIAL MEDIA ARE ADVERTISING ORDER TODAY AND RECEIVE YOUR PRODUCTS BY CHRISTMAS. FALSE!!!! AND HORRIBLE CUSTOMER SERVICE!!!!”

Helpful Report

Posted 4 years ago

“zip broken on one of my dresses. ordered 2 pairs of jeans in the same size, one did not fit at all must have messed up sizes. sent me two of the same thing. necklace broke first day wearing it.”

Helpful Report

Posted 4 years ago

“0 stars. Truly horrible experience. Prices sucker you in but it is not worth the money. Shipping takes longer than expected, shipping is very vague. I have received one email since my order was “dispatched” still have not received it after 3 weeks when it was expected in 6 business days. Customer service is bad I have had a hard time reaching anyone for help.”

Helpful Report

Posted 4 years ago

Nastygal is rated 1.5 based on 463 reviews