Nathan James Reviews

Name: Nathan James
Address: 620 Boul Saint-Jean, 620 Boul Saint-Jean, Pointe-Claire, QC
Rating: 4.72

4.7 Rating 658 Reviews

93 %

of reviewers recommend Nathan James

4.7

Based on 658 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Nathan James:

We are a design-first, home furnishing company focusing on the habits of urban dwellers and first time home buyers. We pride ourselves on the best in class customer happiness, providing the highest possible quality products that are affordable for the majority and assembly that isn't dreadful.

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Nathan James 5 star review on 8th November 2024

1400

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product and quality for excepcional price. Thanks!”

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Posted 1 year ago

“Very happy with my purchase, great quality and fast shipping.”

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Posted 1 year ago

“Wonderful service and smooth process. Also assembly instructions were much better compared to other websites I have used.”

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Posted 1 year ago

“Such a beautiful headboard, and easy to install!”

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Posted 1 year ago

“Great quality product, came quickly, and looks just like the photo!”

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Posted 1 year ago

“Put two of these cabinets together to make a nice storage sideboard. A tad hard to align holes, but went together fairly easily. Nice looking pieces!”

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Posted 1 year ago

“I have made three purchases from Nathan James and I have loved each piece I’ve ordered! The furniture is very stylish and practical at the same time. The shipments have been very fast and packaged well as well as easy to assemble. I had one order where the wrong item was shipped. When I contacted customer service it was immediately corrected at no convenience to me. The customer service representative was very friendly, professional, and helpful. I received several follow-up emails making sure the correction was to my satisfaction. I highly recommend Nathan James. This is a top-notch company!”

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Posted 1 year ago

“It looks exactly like what picture show on the website. Love it, great for my breakfast nook!”

Nathan James 5 star review on 13th December 2022

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Posted 1 year ago

“Very good to deal with and would buy again from them.”

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Posted 1 year ago

“Awesome awesome customer service”

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Posted 1 year ago

“Great quality stuff and great customer service!”

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Posted 1 year ago

“Fantastic customer service, and we love our coffee table. Thank you for being great humans!”

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Posted 1 year ago

“Love the stools. Very comfy and easy to put together”

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Posted 1 year ago

“Bookshelf is amazing. Perfect for my room. Very good quality. Would buy again absolutely.”

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Posted 1 year ago

“Amazing customer service, I have enjoyed every interaction via live chat and email. The items I’ve purchased have been stylish and of quality! Thank you thank you!!!”

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Posted 1 year ago

“I love my new cabinet! It took me awhile to put it together, but I was in no hurry!! It’s perfect for my home office!”

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Posted 1 year ago

“Really great!”

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Posted 1 year ago

“Delivery was fast and product ordered met my expectation. Their price is also affordable.”

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Posted 1 year ago

“nathan james customer service is beyond exellent. Quick response and very accommodating. Will definitely purchase again.”

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Posted 1 year ago

“I love my Remi Diamond Button Tufted Headboard. My parents bought it for me for my birthday and I was hesitant to try to hang it myself but once I decided to do it, 4 months later, it was much easier than I had anticipated! Just had to to have one moment of assistance to hold the bar for screw hole marking, other than that it became a one person job! The template and instructions were easy to use and follow. It looks great!”

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Posted 1 year ago

Nathan James is rated 4.7 based on 658 reviews