Nathan James Reviews

Name: Nathan James
Address: 620 Boul Saint-Jean, 620 Boul Saint-Jean, Pointe-Claire, QC
Rating: 4.72

4.7 Rating 658 Reviews

93 %

of reviewers recommend Nathan James

4.7

Based on 658 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Nathan James:

We are a design-first, home furnishing company focusing on the habits of urban dwellers and first time home buyers. We pride ourselves on the best in class customer happiness, providing the highest possible quality products that are affordable for the majority and assembly that isn't dreadful.

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Nathan James 5 star review on 8th November 2024

1400

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service was outstanding! Short story is that I bought barstools that I really loved for a kitchen project we were working on. Unfortunately they did not look right once the project was finished, but I was beyond the “return” date with Amazon. Customer service through Nathan James was kind and very helpful and allowed me to pick a couple of items from the store to make up for some of the cost of the barstools. I am really happy with the items I got and feel that they were generous in allowing me this option. Several months later I received a small box of chocolates to thank me for my patience as they worked to make it right! Wow, very unexpected and thoughtful!”

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Posted 2 years ago

“Quality product, great service! Also customer support response was timely and courteous.”

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Posted 2 years ago

“Love these shelves. I bought one and then just bought a second one a few weeks later because the first one looks so good. My only complaint is I need more of them to come back in stock so I can get more hahaha!”

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Posted 2 years ago

“Excellent customer service and speedy delivery.”

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Posted 2 years ago

“Probably the best customer service I’ve ever received from the beginning to end. Great products too!”

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Posted 2 years ago

“Bar stools are well designed and well built. Easy to put together.”

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Posted 2 years ago

“Excellent customer service, fast and effective. Thanks!!”

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Posted 2 years ago

“Great quality product, easy to assemble, and wonderful customer service policies! Highly recommend!”

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Posted 2 years ago

“I love my new bookshelf! It looks great for my home office and the assembly was easy enough. I've already gotten compliments on it!”

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Posted 2 years ago

“Amazing quality pieces for amazing prices! So sleek!! AMAZING customer service!!”

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Posted 2 years ago

“loved the coffee table, easy to assemble and looked great!”

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Posted 2 years ago

“excellent customer service”

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Posted 2 years ago

“Great value for nice looking pieces! Fantastic discovery. Easy assembly instructions and fabulous customer service. You’re on to a good thing, NJ!”

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Posted 2 years ago

“It looks great! Exactly what I needed. It was easy to assemble as well. I had an issue with delivery and the customer service team was extremely helpful and responsive.”

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Posted 2 years ago

“DO I love you? I love Melanie, who helped me out so much.”

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Posted 2 years ago

“We loved the nightstand we purchased!! It was simple and easy to put together and it looks so beautiful!”

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Posted 2 years ago

“Happy with my purchase! Made well, sturdy and looks great!”

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Posted 2 years ago

“Absolutely love my new side table! It gives the office a fresh clean look and perfect for what we needed!”

Nathan James 5 star review on 9th January 2022

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Posted 2 years ago

“Great product and great customer service! Would definitely recommend.”

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Posted 2 years ago

“It was easy to assemble and to install.”

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Posted 2 years ago

Nathan James is rated 4.7 based on 658 reviews