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Nathan James Reviews

4.7 Rating 658 Reviews
93 %
of reviewers recommend Nathan James
4.7
Based on 658 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 85%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Nathan James Reviews

About Nathan James:

We are a design-first, home furnishing company focusing on the habits of urban dwellers and first time home buyers. We pride ourselves on the best in class customer happiness, providing the highest possible quality products that are affordable for the majority and assembly that isn't dreadful.

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Anonymous
Anonymous  // 01/01/2019
Beautiful, functional shelves. I had very similar shelves in a previous home that were from CB2. These shelves are very comparable for a fraction of the price (the only difference is that the CB2 shelves where high-gloss white). Very easy to assemble and install (I appreciated the humor in the assembly instructions ;)
Nathan James 5 star review on 19th September 2022 Nathan James 5 star review on 19th September 2022
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Posted 2 years ago
Best service I have ever received promptly received my stool
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Posted 2 years ago
I am very happy with my side table, would order again.
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Posted 2 years ago
Love the Mina Side Table - amazing product, high quality with an exceptional price tag! I was super amazed by the well-detailed and user-friendly instruction, plus it was very easy to put together. Highly recommend it - all thumbs up!
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Posted 2 years ago
I received my floating nightstands so quickly. They were easy to install and look great!
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Posted 2 years ago
Website wasn’t up to date, couldn’t fulfill my order. I had to reach out for an update after two weeks of no contact and they told me that they were out of stock. doubt I’ll order from them again.
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Posted 2 years ago
Chair is stiff, not much cushion, but looks nice.
Nathan James 5 star review on 14th September 2022
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Posted 2 years ago
I am amazed, one of the best experiences I ever had ! Every detail was solved to perfection. I really never expected such treatment, I thought that did not exist. Will definately recommend to everyone ! THANK YOU,
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Posted 2 years ago
love the piece and the price!
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Posted 2 years ago
She handled my situation quickly with no hesitation.
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Posted 2 years ago
Love it! Extremely light and easy to put together.. an absolute vibe 💜 Told everyone about the brand and will def purchase from you guys again!!
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Posted 2 years ago
Love my bookcases. Price point was excellent. Delivery timely and efficient. Assembly easy and overall quality is good. Very happy. Will definitely order from Nathan James in the future.
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Posted 2 years ago
The delivery was on time. The Remi Tufted Headboard was above my expectations and looks great in the room.
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Posted 2 years ago
Great customer service. Although my product arrived slightly damaged, they quickly and easily rectified the situation. Would definitely order again.
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Posted 2 years ago
The dinning table I ordered delivered on time. It is a very Durable and nice . Very happy!
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Posted 2 years ago
The console makes a great addition to my entryway!
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Posted 2 years ago
I love the products, quality and service. I will be a long time customer
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Posted 2 years ago
The bookcases I purchased were delightfully easy to install and obviously durable. They'll last for years, and I love the simplicity and beautiful design.
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Posted 2 years ago
Very pleased with the product and customer service. I had several question and was always able to quickly reach a real person. Customer service reacted quickly and went above and beyond my expectations.
Nathan James 5 star review on 7th September 2022
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Posted 2 years ago
I’ve purchased multiple pieces from NJ and I love each of them. Very nice design and quality at a great price point. I will definitely continue to decorate my apartment with more pieces.
Nathan James 5 star review on 7th September 2022 Nathan James 5 star review on 7th September 2022
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Posted 2 years ago
Nathan James is rated 4.7 based on 658 reviews