National Business Institute Reviews

Name: National Business Institute
Address: 1218, McCann Drive, 1218, McCann Drive, Altoona
Rating: 4.17

4.2 Rating 1,155 Reviews

77 %

of reviewers recommend National Business Institute

Company Reviews

Metrics

4.2

Based on 1,155 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Anonymous

Anonymous // 01/01/2019

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“I have been using NBI for my CLE for years and usually have a good experience. The process of buying this seminar went fine and I had an issue that required contacting them by phone -which all also went fine. The seminar itself had some good presenters and content. But the agenda and organization of the materials was confusing and hard to follow. The seminar had a substitute presenter for some of the topics (someone who did not write the seminar materials). While I have no issue with the substitute presenter, that process diminished the value of the topic and materials. I think there should have been a notice on the site that would have alerted a purchaser to the change. I would have preferred to have selected a different seminar. NBI - you should consider giving a notice for the on-demand videos when this happens.”

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Posted 1 week ago

We’re sorry to hear this course did not meet your expectations. I’ll pass along your suggestion to our course development team.

Posted 1 week ago

“I have frequently relied on NBI for relevant in-person seminars and on-line webinars to obtain CLE accredited training, and to get the latest information on emerging issues and technology affecting the legal profession. The content is always relevant and thought provoking.”

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Posted 2 weeks ago

Thank you, David. This review means a lot to us!

Posted 1 week ago

“The speakers were knowledgeable and covered topics thoroughly”

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Posted 2 weeks ago

Thank you for the review, Carol!

Posted 1 week ago

“The video I viewed, Advanced Estate Planning 2024, overall was good. I did feel a bit shortchanged when two planned presenters were not present and we just got a reading of thier materials by another lawyer. The young lady did a good job working on short notice, but I can read the materials myself. We missed out on the insight we expected to gain from the planned presenters. A second problem is that I had to download and watch the video, and was not told in advance of the need to record each of the letters in each session (or however they were randomly placed) so that those could be entered when we apply for CLE credits. I suspect I missed one, and if I did then I may have filled in the blanks in the wrong place when I applied.”

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Posted 2 weeks ago

Thank you for the review, Ronald. We’re glad you enjoyed your course. We are always looking for ways to improve NBI and appreciate your feedback.

Posted 1 week ago

“The program really helped me to see how AI could help me to prepare for hearings and building defensible records. Ana, the speaker, had a good voice and her ‘cadence’ didn’t change from beginning to end which helped me to listen, view, and concentrate (about AI possible uses and applications) without being distracted by a changing delivery.”

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Posted 3 weeks ago

Thank you, Bryon. This review means a lot to us!

Posted 1 week ago

“I found the material and speaking educational. I especially like the forms and checklists within the documents for review. Thank you .”

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Posted 4 weeks ago

Thanks, Tandra! We strive to provide our customers with the tools they need to succeed.

Posted 1 week ago

“Did Land Sureveyor Webinar on Dec. 13th. First hour went well but I began to have loss of sound and absence of verification problems starting at 11:45. Was able to contact NBI and eventually sound and verifications came back and I was able to finish the program. NBI contact person was very courteous and helpful in getting tjhe problem resolved.. I was pleased to receive full credit for the 6 hour webinar despite the interruption. Looking forward to another webinar on Friday.”

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Posted 4 weeks ago

Thank you for the review, John! Our Customer Service Team is always going the extra mile to help our customers get the most out of their CLE.

Posted 4 weeks ago

“I first discovered National Business Institute as a young associate. Over the years I’ve taken a number of CLE courses on a wide range of legal topics, including legal ethics. Over the last several years I’ve been invited to present as well as attend CLEs. I’ve found NBI to be a great company for ongoing education. They offer a wide array of classes that cover all 50 states and the federal government. They offer current subjects like AI, as well as various skills boot camps, and even ethics. Staff is very friendly and accessible. Customer service is quick and easy. And cost is such that you get maximum value for your dollar. I am happy to be part of the NBI community and will continue to do so for years to come.”

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Posted 1 month ago

Thank you Joshua, this review means a lot to us! We work hard to provide our customers with easy access to the CLE they need and we’re happy to hear that you are enjoying the benefits of NBI.

Posted 4 weeks ago

“I have attended numerous NBI seminars they were all professionally run and informative”

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Posted 1 month ago

Thank you, Daniel! This review means a lot to us.

Posted 4 weeks ago

“The expertise that goes into creating webinars of different topics is superb. Instructors compel interaction through their thought provoking programs.”

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Posted 1 month ago

This review means a lot to us, Eduardo! Our team works hard to provide practical, skill-based CLE courses our customers can use in their everyday practice.

Posted 4 weeks ago

“Interesting and informative. Support materials useful for seminar and for future reviews.”

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Posted 1 month ago

Thank you for the review, Sara!

Posted 4 weeks ago

“I have always recevied great service fom Kirsten and Michelle. In addition the seminars have great content and the system is easy to use.”

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Posted 1 month ago

Thank you, Philip! Hearing from satisfied customers like you keeps us motived to continue providing the wide variety of CLE courses.

Posted 4 weeks ago

“Great way to keep up with changing legal profession. Saves a bunch of time and money. Customer service is also great”

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Posted 1 month ago

Thank you for the review, Mark! We promise to keep providing quality CLE courses and top-notch customer service.

Posted 4 weeks ago

“NBI has a lot of good programs”

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Posted 1 month ago

Thank you for the review, Jeri! Hearing from satisfied customers like you keeps us motivated to continue providing CLE courses our customers enjoy.

Posted 1 month ago

“Great Program on Probate procedures incluiding different states than my own, so that I learned what I don't know to refer to those who do know!”

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Posted 1 month ago

Thank you for the review!

Posted 1 month ago

“Bruno Richard Hauptmann, convicted of the murder of the Lindbergh baby. As might be supposed this was a highly intresting presentation on the development of the evidence used to convict Haupman. The only disappointment was that the presentation addressed only minimally the evidentiary issues that arose at trial. At least that was my take away. A good choice if you need to knock off a couple remaining CLEs before the reporting deadline.”

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Posted 2 months ago

Thank you for the review, Randall! I’ll pass along your suggestion to our course development team.

Posted 1 month ago

“Professional and relevant educational programs with impressive scooe of subjects and presenters. Thank you for all you do. Respectfully submitted by Soheila Azizi”

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Posted 2 months ago

Thank you, Soheila. This review means a lot to us!

Posted 1 month ago

“Another great experience with NBI and Sarah Watkins. I procrastinated once again but Sarah was not only able to help me get the credits I needed in time but she found great webinars for me.”

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Posted 2 months ago

Edward, we can’t tell you how much this review means to us! We work hard to provide practical, skill-based CLE courses you can use every day.

Posted 1 month ago

“I believe this is my first course with your program. So far it has been great.”

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Posted 2 months ago

Thanks for the review, Charles. We are dedicated to developing CLE courses that keep attorneys current and prepared.

Posted 1 month ago

“Although the Washington attorneys were very knowledgable about the Trusts in Washington, we were very disappointed in the fact that NBI hired a non-Washington attorney to discuss some advanced Trusts, such as the Medicaid Trusts and ILITs. Although we are sure she is knowledgable in her state of practice, NBI was totally at fault for not having a Washington attorney who specializes in that field. We had signed up for the course FOR THAT SECTION.”

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Posted 2 months ago

Thank you for your feedback. We’re sorry that you had this experience, we will be looking into this issue. At NBI we have a satisfaction guarantee, please reach out to our Customer Service Team at (800) 930-6182 to discuss how we can make this right.

Posted 1 month ago

National Business Institute is rated 4.2 based on 1,155 reviews