National Business Institute Reviews

Name: National Business Institute
Address: 1218, McCann Drive, 1218, McCann Drive, Altoona
Rating: 4.17

4.2 Rating 1,169 Reviews

77 %

of reviewers recommend National Business Institute

Company Reviews

Metrics

4.2

Based on 1,169 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Anonymous

Anonymous // 01/01/2019

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“Sara was who I dealt with and signed me up. She is outstanding. She was extremly informative and very helpful. She knew more than my state's office on the classes. She took the time to care and help me out. I would highly recommend NBI and look forward to taking more of their classes. The class was very informative too and beneficial. Thank You!”

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Posted 1 day ago

“The powerpoint class is not helpful. Presentation was disorgnaized and very hard to follow as the presnter was not sharing their screen but rather presented screenshots the whole time.”

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Posted 3 days ago

“They have great CLEs”

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Posted 5 days ago

“NBI has a plethora of advanced seminars in specific practice areas, and its platform makes the CLE process of searching, registering and scheduling significantly less tedious while allowing for more substantive, focused learning.”

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Posted 3 weeks ago

“NBI made it easy and convenient to get my NC CLE credit. Thanks!”

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Posted 4 weeks ago

Thank you, Sean. This review means a lot to us!

Posted 3 weeks ago

“Very comprehensive presentation. I found the 'Special Needs' section especially useful and well-organized.”

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Posted 1 month ago

Thank you, Jeffrey! We work hard to make the process as smooth as possible so our speakers can focus on their presentations.

Posted 3 weeks ago

“The courses are relevant and speakers are knowledgeable.”

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Posted 1 month ago

Thanks for the review, Vannah! We work with our speakers to provide our customers with informative seminars they can use in their everyday practice.

Posted 3 weeks ago

“I found the content helpful, and I am a County Counselor who deals with land use issues and condemnation on a regular basis in my practice. The only aspect with which I could find fault was that, while the Arizona presenters seemed to make good use of their time, the Chicago presenters seemed to allocate more of their time to the material on the earlier slides and then had to race through the later slides. This was especially evident during the ethics presentation. However, I took no issue with the content of the material from the Chicago presenters and enjoyed listenting to Mr. Florey.”

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Posted 1 month ago

Thank you for your feedback and your review!

Posted 3 weeks ago

“The course I took did not have a designated expertise level. The moderater noted that there were new attorneys in the audience. Yet many of the speakers used jargon and acronyms that a non-specialist would not understand. I found myself looking stuff up on the web just to try to follow along. There was no information given as to how or when credits would be reported to my state bar. I found this very frustrating. Frankly, I take, and pay a lot for, these courses to meet CLE requirements. You would think a company that owes its business to those requirements would be more attentive to this detail.”

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Posted 2 months ago

Geoffrey, we’re sorry to hear that this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Please reach out to our Customer Service Team at (800) 930-6182 to discuss how we can make this right.

Posted 3 weeks ago

“Very easy to navigate the website and choose a CLE, espcially in the field where I primarily work.”

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Posted 2 months ago

We're glad to hear that, Karen! Hearing from satisfied customers like you keeps us motived to continue providing the wide variety of CLE courses our customers can rely on.

Posted 2 months ago

“My go to for CLE requirements.”

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Posted 2 months ago

We’re honored to be your go-to CLE provider, William!

Posted 2 months ago

“Great training! I learned so much.”

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Posted 3 months ago

Thank you for the review, Tish! This review means a lot to us.

Posted 2 months ago

“Great program, it is easy to navigate the software (said as a dinosaur) with great programs. Thank you much and please have a great day.”

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Posted 3 months ago

Thank you for the review, Ed! We're glad to hear that NBI programs are easy to use!

Posted 2 months ago

“I have been using NBI for my CLE for years and usually have a good experience. The process of buying this seminar went fine and I had an issue that required contacting them by phone -which all also went fine. The seminar itself had some good presenters and content. But the agenda and organization of the materials was confusing and hard to follow. The seminar had a substitute presenter for some of the topics (someone who did not write the seminar materials). While I have no issue with the substitute presenter, that process diminished the value of the topic and materials. I think there should have been a notice on the site that would have alerted a purchaser to the change. I would have preferred to have selected a different seminar. NBI - you should consider giving a notice for the on-demand videos when this happens.”

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Posted 3 months ago

We’re sorry to hear this course did not meet your expectations. I’ll pass along your suggestion to our course development team.

Posted 3 months ago

“I have frequently relied on NBI for relevant in-person seminars and on-line webinars to obtain CLE accredited training, and to get the latest information on emerging issues and technology affecting the legal profession. The content is always relevant and thought provoking.”

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Posted 3 months ago

Thank you, David. This review means a lot to us!

Posted 3 months ago

“The speakers were knowledgeable and covered topics thoroughly”

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Posted 3 months ago

Thank you for the review, Carol!

Posted 3 months ago

“The video I viewed, Advanced Estate Planning 2024, overall was good. I did feel a bit shortchanged when two planned presenters were not present and we just got a reading of thier materials by another lawyer. The young lady did a good job working on short notice, but I can read the materials myself. We missed out on the insight we expected to gain from the planned presenters. A second problem is that I had to download and watch the video, and was not told in advance of the need to record each of the letters in each session (or however they were randomly placed) so that those could be entered when we apply for CLE credits. I suspect I missed one, and if I did then I may have filled in the blanks in the wrong place when I applied.”

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Posted 3 months ago

Thank you for the review, Ronald. We’re glad you enjoyed your course. We are always looking for ways to improve NBI and appreciate your feedback.

Posted 3 months ago

“The program really helped me to see how AI could help me to prepare for hearings and building defensible records. Ana, the speaker, had a good voice and her ‘cadence’ didn’t change from beginning to end which helped me to listen, view, and concentrate (about AI possible uses and applications) without being distracted by a changing delivery.”

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Posted 4 months ago

Thank you, Bryon. This review means a lot to us!

Posted 3 months ago

“I found the material and speaking educational. I especially like the forms and checklists within the documents for review. Thank you .”

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Posted 4 months ago

Thanks, Tandra! We strive to provide our customers with the tools they need to succeed.

Posted 3 months ago

“Did Land Sureveyor Webinar on Dec. 13th. First hour went well but I began to have loss of sound and absence of verification problems starting at 11:45. Was able to contact NBI and eventually sound and verifications came back and I was able to finish the program. NBI contact person was very courteous and helpful in getting tjhe problem resolved.. I was pleased to receive full credit for the 6 hour webinar despite the interruption. Looking forward to another webinar on Friday.”

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Posted 4 months ago

Thank you for the review, John! Our Customer Service Team is always going the extra mile to help our customers get the most out of their CLE.

Posted 4 months ago

National Business Institute is rated 4.2 based on 1,169 reviews