National Business Institute Reviews

Name: National Business Institute
Address: 1218, McCann Drive, 1218, McCann Drive, Altoona
Rating: 4.17

4.2 Rating 1,148 Reviews

77 %

of reviewers recommend National Business Institute

Company Reviews

Metrics

4.2

Based on 1,148 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Anonymous

Anonymous // 01/01/2019

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“Extensive range of quality courses.”

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Posted 3 years ago

Thanks for the review, Robert! Our team works hard to provide the wide variety of high-quality CLE courses our customers enjoy.

Posted 3 years ago

“Very informative and convenient”

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Posted 3 years ago

Thank you for the review, James!

Posted 3 years ago

“excellent and solid value if you go for the full access progrqm. get up to speed on a block in a particular area of law.”

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Posted 3 years ago

“I attended a 6 credit course via my iPhone, which apparently is not supported, and NBI could not process my credits as the pop ups did not all appear on my phone. NBI is working with me to get me credit, but the extra paperwork would not be necessary if the platform worked with iOS to begin with.”

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Posted 3 years ago

Thank you for your feedback. We’re sorry that you had this experience, we will be looking into this issue. At NBI we have a satisfaction guarantee, and it sounds like you are already working with our Customer Service team to make things right.

Posted 3 years ago

“The materials and slides do not always ..rarely contain the statutory citation. The marijuana instruction is a happy exception as the instructors consistently referred to the staute [NYS Labor Law 201(d)] This pattern of not giveing statutecitation is a significant flaw as the statutory basis for the instruction is fundamental. It is not overly burdensome to provide statutory citations. Instructors are better about providing case citations which are also an imperative.”

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Posted 3 years ago

Thank you for the feedback, Alan. We’re always looking for ways to improve our courses.

Posted 3 years ago

“Programs have been good in general. Customer service has been excellent.”

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Posted 3 years ago

Thanks for the review, Fredric! Our Customer Service team always goes above and beyond to make sure our customers find the CLE they're looking for.

Posted 3 years ago

“Brady Soule in sales was very helpful to me in considering how fully to utilize all of NBI's products. That said, I find the live CLE lectures to be extremely easy to set up on either my desktop or laptop and the immediate receipt of the CLE credits was/is important to me as this is my reporting year here in NJ. The quality of the seminars is very good as well.”

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Posted 3 years ago

Thank you, John. This review means a lot to us!

Posted 3 years ago

“This course was very helpful with a lot of relevant information for me to help our Attorneys run a successful small Law Firm.”

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Posted 3 years ago

Thank you for the review! We’re glad to hear you found this course helpful. We carefully design our courses to include actionable information our customers can use in their practice.

Posted 3 years ago

“good information”

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Posted 3 years ago

“Inbox, Calendaring & Remote Law Firm were too basic, common sense knowledge. Spreadsheets was too hard to follow without screen sharing or a step by step process. Disappointed in this presentation.”

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Posted 3 years ago

“I could use more state specific material (NH).”

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Posted 3 years ago

Deb, we are continuously adding new CLE courses to our catalog, including state-specific courses. Be sure to browse our CLE course catalog periodically to see what’s new!

Posted 3 years ago

“Easy to work with, reasonable prices, wide range of courses.”

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Posted 3 years ago

Thank you, Staci! Hearing from satisfied customers like you keeps us motivated to continue providing the wide variety of CLE courses our customers enjoy.

Posted 3 years ago

“Great job on this CLE presentation.”

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Posted 3 years ago

“Faculty/speaker presentations remain spotty due to video/audio transmission issues on occasion; however, the quality of handbook content remains very helpful and the practical approach taken by most presenters is very much appreciated.”

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Posted 3 years ago

Thanks for the review, Gary! We’re glad you find the presentations and handbooks helpful. We’re sorry you’ve been experiencing occasional transmission issues and will be looking into it.

Posted 3 years ago

“The instructors were knowledgeable and entertaining presenters. I walked away having learned valuable information.”

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Posted 3 years ago

Thank you for the review, Leah! Our practical, skill-based CLE courses are designed to include actionable information attorneys can use in their everyday practice.

Posted 3 years ago

“Good content, but courses are priced too high. If priced lower, I would register for more CLEs through NBI.”

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Posted 3 years ago

“Everything went very smoothly. The equipment was delivered on time and in great condition with easy setup. All employees that assisted us throughout the process were very friendly and helpful! Thank you to all!”

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Posted 3 years ago

Thank you, Peter! We work hard to make the process as smooth as possible so our speakers can focus on their presentations.

Posted 3 years ago

“The presenters and materials were excellent, I would like to see a program on the topic where some expert attorneys, perhaps the same panel, work through the business sale/acquisition process. Even perhaps, a much shorter program, such as one of the 1.5 hour lunch programs.”

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Posted 3 years ago

Thank you for the review, Richard! I’ll pass along your suggestion to our course development team.

Posted 3 years ago

“NBI consistently offers CLE of exceptional quality and also offers excellent customer service.”

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Posted 3 years ago

Thank you, Margaret. This review means a lot to us!

Posted 3 years ago

“The selection of topics is good. I wish it was little more state focused. My biggest complaint is that most of the seminars are 6 hours long! That is a little too long (just finding the time do a CLE of that length and focusing for that long). I think 2 hour chunks would be more helpful. Also, the materials are also too long. I really don't want hundreds of pages to read through.”

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Posted 3 years ago

Thank you for your feedback, Jennifer. We do offer shorter duration courses. You can locate them by using the duration filter in our course catalog and selecting the range you’re are looking for. Similarly, you can locate state-specific courses by using the state-specific toggle on the state filter in our course catalog. If you have any questions about our CLE courses, our Customer Service team is here to help! (800) 930-6182

Posted 3 years ago

National Business Institute is rated 4.2 based on 1,148 reviews