National Business Institute Reviews

Name: National Business Institute
Address: 1218, McCann Drive, 1218, McCann Drive, Altoona
Rating: 4.17

4.2 Rating 1,155 Reviews

77 %

of reviewers recommend National Business Institute

Company Reviews

Metrics

4.2

Based on 1,155 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Anonymous

Anonymous // 01/01/2019

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“NBI is fantastic for CLEs. The website is super easy to navigate, arranged to access what I need asap. I also like the summaries for each state that have what the CLE requirements are. I purchased the all access pass and it's already paid for itself. I plan to get all my 2022 CLEs done too. The quality of the video and audio is superb. The customer service is fantastic too. I just called them, and within two rings got a real person. Highly recommend NBI for your CLE. Bryce D Neier, Licensed in NC and GA”

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Posted 3 years ago

Thank you, Bryce, this review means a lot to us! We work hard to provide our customers with easy access to the CLE they need. We’re happy to hear that you are enjoying the benefits of your unlimited CLE subscription.

Posted 3 years ago

“Speakers should know the audience that they are addressing; The first speaker assumed that there were only attorneys attending. He at least acknowledged that there were attorneys of all levels attending. The second speaker was interesting. The third speaker read off the slides, boring!!!”

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Posted 3 years ago

Thank you for your feedback. We’re sorry to hear that this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Please reach out to our Customer Service Team at (800) 930-6182 to discuss how we can make this right.

Posted 3 years ago

“Very informative, presenters were well prepared.”

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Posted 3 years ago

Thank you for the review, Patty! We work with expert faculty whose breadth of legal and business knowledge enables them to offer our customers valuable insights and actionable information.

Posted 3 years ago

“In depth analysis of seminar topic led by obviously talented experts selected by NBI. I also love the unlimited number of choices and not having to pay extra to do as many as I want for $999. Although I understand that NBI must verify attendance, having to click on the screen every 15 minutes to prove I'm watching is a bit much. Makes getting food or going to the bathroom risky since I could miss a checkin. Perhaps 2-3 times over 7 hours is more appropriate. However, I do recommend to all.”

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Posted 3 years ago

Thanks for the review, David! We love hearing how much our customers enjoy their unlimited CLE subscriptions. Some accrediting agencies require more credit check-ins than others, but you can be confident that we set up our courses to make sure our customers get the credit they need.

Posted 3 years ago

“NBI is an excellent resource for CLE Seminars and Webinars.”

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Posted 3 years ago

Thank you, we pride ourselves on offering high-quality CLE courses covering over 75 legal topic areas.

Posted 3 years ago

“Great help and great agents”

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Posted 3 years ago

Thanks, Robert! Our Customer Service Team is always going the extra mile to help our customers find the CLE courses they need.

Posted 3 years ago

“Easy to use, good selection or courses, and good customer service.”

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Posted 3 years ago

Thanks for the review, Gregory! Our teams work hard to provide easy access to a wide variety of CLE courses so our customers can get the most of their CLE.

Posted 3 years ago

“Isiah McKnight from NBI was fantastic! The NBI unlimited CLE deal really saved me, especially being licensed in 3 states.”

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Posted 3 years ago

Thanks for the review, Piero! We’re glad to hear that our Unlimited CLE pass is making it easy for you to get the CLE you need.

Posted 3 years ago

“Extensive range of quality courses.”

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Posted 3 years ago

Thanks for the review, Robert! Our team works hard to provide the wide variety of high-quality CLE courses our customers enjoy.

Posted 3 years ago

“Very informative and convenient”

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Posted 3 years ago

Thank you for the review, James!

Posted 3 years ago

“excellent and solid value if you go for the full access progrqm. get up to speed on a block in a particular area of law.”

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Posted 3 years ago

“I attended a 6 credit course via my iPhone, which apparently is not supported, and NBI could not process my credits as the pop ups did not all appear on my phone. NBI is working with me to get me credit, but the extra paperwork would not be necessary if the platform worked with iOS to begin with.”

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Posted 3 years ago

Thank you for your feedback. We’re sorry that you had this experience, we will be looking into this issue. At NBI we have a satisfaction guarantee, and it sounds like you are already working with our Customer Service team to make things right.

Posted 3 years ago

“The materials and slides do not always ..rarely contain the statutory citation. The marijuana instruction is a happy exception as the instructors consistently referred to the staute [NYS Labor Law 201(d)] This pattern of not giveing statutecitation is a significant flaw as the statutory basis for the instruction is fundamental. It is not overly burdensome to provide statutory citations. Instructors are better about providing case citations which are also an imperative.”

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Posted 3 years ago

Thank you for the feedback, Alan. We’re always looking for ways to improve our courses.

Posted 3 years ago

“Programs have been good in general. Customer service has been excellent.”

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Posted 3 years ago

Thanks for the review, Fredric! Our Customer Service team always goes above and beyond to make sure our customers find the CLE they're looking for.

Posted 3 years ago

“Brady Soule in sales was very helpful to me in considering how fully to utilize all of NBI's products. That said, I find the live CLE lectures to be extremely easy to set up on either my desktop or laptop and the immediate receipt of the CLE credits was/is important to me as this is my reporting year here in NJ. The quality of the seminars is very good as well.”

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Posted 3 years ago

Thank you, John. This review means a lot to us!

Posted 3 years ago

“This course was very helpful with a lot of relevant information for me to help our Attorneys run a successful small Law Firm.”

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Posted 3 years ago

Thank you for the review! We’re glad to hear you found this course helpful. We carefully design our courses to include actionable information our customers can use in their practice.

Posted 3 years ago

“good information”

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Posted 3 years ago

“Inbox, Calendaring & Remote Law Firm were too basic, common sense knowledge. Spreadsheets was too hard to follow without screen sharing or a step by step process. Disappointed in this presentation.”

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Posted 3 years ago

“I could use more state specific material (NH).”

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Posted 3 years ago

Deb, we are continuously adding new CLE courses to our catalog, including state-specific courses. Be sure to browse our CLE course catalog periodically to see what’s new!

Posted 3 years ago

“Easy to work with, reasonable prices, wide range of courses.”

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Posted 3 years ago

Thank you, Staci! Hearing from satisfied customers like you keeps us motivated to continue providing the wide variety of CLE courses our customers enjoy.

Posted 3 years ago

National Business Institute is rated 4.2 based on 1,155 reviews