Name: National Business Institute
Address: 1218, McCann Drive, 1218, McCann Drive, Altoona
Rating: 4.17

“Too much time was spent on information pertaining to state-related topics - the state of LA or VA. Not helpful for those of us not located in those states & who don't deal with state income tax”

Helpful Report

Posted 3 years ago

Karen, we're sorry to hear that this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Someone from our Customer Service team will reach out to you to discuss how we can make this right.

Posted 3 years ago

“The presenters did well in disseminating good information in an understandable manner. NBI is behind the times with many competing continuing education providers allowing access to the webinar for a limited time. You simply cannot retain 8 hours of information after a single attendance. I would increase my rating to four or five stars if NBI provided even limited access to the recorded webinar for those who attend the live program.”

Helpful Report

Posted 3 years ago

Thank you for the review, Nathan. We’re glad you enjoyed your course. We are always looking for ways to improve our customer experience and appreciate your feedback.

Posted 3 years ago

“The trial seminar Friday 12/3 was good, but I wanted mainly the jury selection portion, and they ran out of time and devoted about 30 seconds to it.”

Helpful Report

Posted 3 years ago

Thanks for the review, Joseph. We’re sorry to hear this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Someone from our Customer Service team will reach out to you to discuss how we can make this right.

Posted 3 years ago

“The content is good and there are many options for CLEs, but NBI doe not send CLE certificates in a timely manner which delays reporting credits to your respective bar.”

Helpful Report

Posted 3 years ago

Thanks for the review, Jason. We’re glad that you enjoy our wide variety of CLE courses. We are always looking for ways to improve our customer experience and appreciate your feedback.

Posted 3 years ago

“The course was supposed to be an hour, but the instructor ended early and didn't go into detail on the items in the course description. I didn't find it to be very informative or helpful.”

Helpful Report

Posted 3 years ago

Thank you for your feedback. We’re sorry to hear that this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Please reach out to our Customer Service Team at (800) 930-6182 to discuss how we can make this right.

Posted 3 years ago

“class only average in substance and information. too much gabbing and story telling about the speaker”

Helpful Report

Posted 3 years ago

“The course was completely repetitive, although i did learn a few new things as well as lots of just common sense things that may not have been needed in the seminar.”

Helpful Report

Posted 3 years ago

Alexis, we’re sorry that the overall course did not meet your expectations. At NBI, we have a satisfaction guarantee. Someone from our Customer Service team will reach out to you to discuss how we can make this right.

Posted 3 years ago

“Speakers should know the audience that they are addressing; The first speaker assumed that there were only attorneys attending. He at least acknowledged that there were attorneys of all levels attending. The second speaker was interesting. The third speaker read off the slides, boring!!!”

Helpful Report

Posted 3 years ago

Thank you for your feedback. We’re sorry to hear that this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Please reach out to our Customer Service Team at (800) 930-6182 to discuss how we can make this right.

Posted 3 years ago

“Good content, but courses are priced too high. If priced lower, I would register for more CLEs through NBI.”

Helpful Report

Posted 3 years ago

“The selection of topics is good. I wish it was little more state focused. My biggest complaint is that most of the seminars are 6 hours long! That is a little too long (just finding the time do a CLE of that length and focusing for that long). I think 2 hour chunks would be more helpful. Also, the materials are also too long. I really don't want hundreds of pages to read through.”

Helpful Report

Posted 3 years ago

Thank you for your feedback, Jennifer. We do offer shorter duration courses. You can locate them by using the duration filter in our course catalog and selecting the range you’re are looking for. Similarly, you can locate state-specific courses by using the state-specific toggle on the state filter in our course catalog. If you have any questions about our CLE courses, our Customer Service team is here to help! (800) 930-6182

Posted 3 years ago

“Great, easy way to get CLE credits. Thanks!”

Helpful Report

Posted 3 years ago

Thank you. We agree that getting your CLE credit should be easy. That’s why we carefully design our courses to satisfy all of your credit requirement needs.

Posted 3 years ago

“i am an ohio attorney. the presenters spoke as to the law in their particular states. although well informed, the materials were not relevant as to ohio probate. not anyone's fault. probably won't do NBI again for those reasons. thanks anyway.”

Helpful Report

Posted 3 years ago

Lawrence, we’re sorry to hear about your experience. We do have a state-specific toggle on the state filter in our catalog that lets you filter down to state-specific courses. A representative from our Customer Care Team will be reaching out to you to make this right. We hope you will give us another chance!

Posted 3 years ago

“Topic was great. Presentation was what I guess I should have expected for a free one.”

Helpful Report

Posted 3 years ago

“First presenter was very good. she was lively and presented in an easy to understand format. The second presenter was very boring. Image was grainy, she read mostly from the too detailed slides. Impressive credentials, but needs to improve presentation skills.”

Helpful Report

Posted 3 years ago

Thanks for taking the time to provide us with your feedback, Bobby. We are constantly striving to improve our customer experience.

Posted 3 years ago

“I appreciated the information but the typos in the associated documentation made it seem janky and suspect. It's quite easy to edit a PDF and would go a long way towards the appearance of professionalism.”

Helpful Report

Posted 3 years ago

“I took a three hour on demand ethics course and watched it in segments over two days but System glitched when seeking credits. Clicked on all interactive requests as they appeared on the screen and when seeking credit for course was advised by System that I had only watched less than a third of ethics course. I cannot devote time to watching on demand if the System glitches because the video is paused occasionally during the course of watching the entire program. The virtue of on demand is supposed to be the flexibility of watching segmentally between other daily practice demands.”

Helpful Report

Posted 3 years ago

“I felt like the last class the instructors overlapped in their topics.”

Helpful Report

Posted 3 years ago

We appreciate you taking the time to provide us with your feedback, Christopher. We’re always working to improve our customer experience.

Posted 3 years ago

“Way to expensive for the level of course information. It was great to try and make it through though.”

Helpful Report

Posted 3 years ago

We’re always interested in what our customers have to say. Thank you for your feedback, Stephen.

Posted 3 years ago

“I would suggest to the speakers that they follow their own power point. The speaker kept saying “and this is something we already talked about.” “Like I mentioned before” and wasn’t really following the slides. The topics were good but the content was way too general and I personally didn’t learn how to do it, I just have a concept about it.”

Helpful Report

Posted 3 years ago

We’re sorry you had this experience, Sarai. Your feedback is important to us and will help us improve our customer experience.

Posted 3 years ago

“The way the material in my presentation was presented was poor. How can one be expected to listen for almost 6.5 hrs straight (excluding the lunch break and 15 min breaks)??? This seems like an impossible task to ask of anyone. If a presentation is going to last this long, I would recommend making it more interactive, more accessible to different learning styles.”

Helpful Report

Posted 3 years ago

We’re sorry you had this experience, Julie. Your feedback is important to us and will help us improve our customer experience.

Posted 3 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

National Business Institute Reviews