National Business Institute Reviews

Name: National Business Institute
Address: 1218, McCann Drive, 1218, McCann Drive, Altoona
Rating: 4.17

4.2 Rating 1,155 Reviews

77 %

of reviewers recommend National Business Institute

Company Reviews

Metrics

4.2

Based on 1,155 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Anonymous

Anonymous // 01/01/2019

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“Great course.”

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Posted 3 years ago

Glad you liked the course!

Posted 3 years ago

“All good except the inability to adjust the playback speed of audio and video conferences as is usually available (in my experience) on most audio and video podcasts.”

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Posted 3 years ago

We appreciate you taking the time to provide us with your feedback, Michael. We’re always working to improve our customer experience.

Posted 3 years ago

“I find the offerings useful, presenters knowledgeable and the CLE materials accurate and informative.”

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Posted 3 years ago

Thank you for taking the time to post, Rob. We appreciate your feedback!

Posted 3 years ago

“These are the worst CLEs I have ever attended. This is the second one within 3 months that I have tried and they were both family law related CLEs and they were worthless. I gained no benefit from them and feel like I have wasted time and money. Your CLE credits are more expensive than the options provided by my state bar and nowhere near as informative. These are a joke and are strictly for people who are just trying to get their annual CLE hours met with no intention of gaining any knowledge. If you would actually return my money for value not received I would appreciate it, but I know that will never happen because you are just a money-grubbing company who has no one regulating your crappy uninformative "courses" I will never use this company again and will never have anything positive to say about my experence with this company.”

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Posted 3 years ago

We appreciate you taking the time to provide us with your feedback, Brandy. We’re always working to improve our customer experience. To that end, we researched the programs you attended and found that they were rated very favorably from other attendees. However, we strive to provide best in class experience for ALL attendees. A member of our customer experience team will reach out to get more specifics from you.

Posted 3 years ago

“I am pleased with the service I've received from NBI; however, I can't give informed feedback at this time because I purchased an "On Demand" training which is scheduled for February 15th and the training will be available around February 25th.”

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Posted 3 years ago

Thank you for taking the time to post, Elease. We appreciate your feedback!

Posted 3 years ago

“For the most part, ordering seminars is a rather simple process. However, at times, the quality of presenters leaves a bit to be desired. have had non-lawyer presenters, although not as frequently lately. More recent problems with presenters have been the following: 1) Lack of preparation. 2) presentation consists of reading their Power Point or notes. No substance to presentation beyond what is on paper.”

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Posted 3 years ago

We appreciate you taking the time to provide us with your feedback. We’re always working to improve our customer experience.

Posted 3 years ago

“Wonderful: Except - haven't mastered how to access programs.”

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Posted 3 years ago

Thank you, Bruce!

Posted 3 years ago

“The All-Access package is a good value.”

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Posted 3 years ago

Thank you, Bret! We love hearing how much our customers like Unlimited CLE.

Posted 3 years ago

“Thanks for organizing.”

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Posted 3 years ago

Thank you, Daniel!

Posted 3 years ago

“The seminar was informative.”

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Posted 3 years ago

Thank you for taking the time to post, Michael. We appreciate your feedback!

Posted 3 years ago

“You email is sent from a no-reply - this kills me.”

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Posted 3 years ago

We’re always interested in what our customers have to say. Thank you for your feedback, Walter.

Posted 3 years ago

“Helpful planning tips for possible changes to tax laws under new administration.”

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Posted 3 years ago

Thank you for taking the time to post. We appreciate your feedback!

Posted 3 years ago

“I got to a real person and he was very helpful. So far the experience is exactly how I would want the relationship to continue.”

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Posted 3 years ago

Happy to hear you enjoyed your experience, Aubrey!

Posted 3 years ago

“I have always been happy and confident in the courses at NBI. Now, more than ever, I need a reliable source of web-based CLEs and NBI had more choices and could cover both States in which I am licensed. Also, one time when there was an issue, NBI was able to recover and make it right for me. I highly recommend them!”

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Posted 3 years ago

Thank you for taking the time to post, Iris. We appreciate your feedback!

Posted 3 years ago

“While I thought the course content was interesting, I had trouble hearing part of it because of the amount of technological issues.”

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Posted 3 years ago

We’re sorry you had this experience, Emma. Your feedback is important to us and will help us improve our customer experience.

Posted 3 years ago

“recently attended an NBI webinar on personal injury. the speaker were great. the topic was fresh. the written materials were well-done. In short, I'll be back.”

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Posted 3 years ago

Happy to hear you enjoyed your experience, Joseph!

Posted 3 years ago

“Don't appreciate the unsolicited emails despite having requested to unsubscribe.”

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Posted 3 years ago

We appreciate you taking the time to provide us with your feedback, Mandy. We’re always working to improve our customer experience.

Posted 3 years ago

“Well-organized, easy-to-use website and comprehensive course offerings; excellent courses; good price; and the best customer service make this a winner for lawyer CLE.”

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Posted 4 years ago

Thank you for taking the time to post, Robert. We appreciate your feedback!

Posted 3 years ago

“Outstanding presentations and courses!”

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Posted 4 years ago

Thank you for taking the time to post, Werner. We appreciate your feedback!

Posted 3 years ago

“Takes too long for verification certificates to be sent”

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Posted 4 years ago

Thanks for taking the time to provide us with your feedback, Eric. We are constantly striving to improve our customer experience.

Posted 3 years ago

National Business Institute is rated 4.2 based on 1,155 reviews