National Business Institute Reviews

Name: National Business Institute
Address: 1218, McCann Drive, 1218, McCann Drive, Altoona
Rating: 4.17

4.2 Rating 1,155 Reviews

77 %

of reviewers recommend National Business Institute

Company Reviews

Metrics

4.2

Based on 1,155 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Anonymous

Anonymous // 01/01/2019

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“The course was far too expensive, especially considering significant chunks felt like the instructor was reading directly from a slide. If you're going to charge this much, it should be engaging and the content should be updated every year. At its current state, I'd say it's about 50% overpriced. Despite that, it's still one of the better CLE experiences I've had. Granted, that may say more about the CLE market than anything else.”

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Posted 3 years ago

Matt, thank you for your feedback and for taking the time to speak with our customer service representative. We’re always looking for ways to improve our courses and we value your opinion.

Posted 3 years ago

“Very friendly people and always very helpful in assisting one in being a presenter.”

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Posted 3 years ago

Thanks for the review, Joseph! Our team works hard to support our speakers so they can focus on giving interesting and informative presentations.

Posted 3 years ago

“Too much time was spent on information pertaining to state-related topics - the state of LA or VA. Not helpful for those of us not located in those states & who don't deal with state income tax”

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Posted 3 years ago

Karen, we're sorry to hear that this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Someone from our Customer Service team will reach out to you to discuss how we can make this right.

Posted 3 years ago

“Presenters were not dynamic”

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Posted 3 years ago

“The presenters did well in disseminating good information in an understandable manner. NBI is behind the times with many competing continuing education providers allowing access to the webinar for a limited time. You simply cannot retain 8 hours of information after a single attendance. I would increase my rating to four or five stars if NBI provided even limited access to the recorded webinar for those who attend the live program.”

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Posted 3 years ago

Thank you for the review, Nathan. We’re glad you enjoyed your course. We are always looking for ways to improve our customer experience and appreciate your feedback.

Posted 3 years ago

“I utilize your online programs on a weekly basis and enjoy listening to the material while in my off time. I have learned so much from every video I watch and your presenters are always willing to answer my questions when I email them.”

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Posted 3 years ago

Travis, thank you for the review! We work hard to provide practical, skill-based CLE courses our customers can use in their everyday practice.

Posted 3 years ago

“Timely topics with comprehensive coverage. The webinar materials are good references. Best way I have seen to refresh topics formally studied forty years ago. Unlimited Subscription is a good investment for young and old, experienced and novice.”

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Posted 3 years ago

Thank you, James! Hearing from satisfied customers like you means a lot to us.

Posted 3 years ago

“Timely topics, lots of offerings and excellent instructors.”

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Posted 3 years ago

Thanks for the review, Derrick! We work with a wide variety of expert faculty to provide our customers with CLE courses covering more than 75 legal topic areas.

Posted 3 years ago

“Effective, timely and affordable.”

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Posted 3 years ago

Thank you for the review, David!

Posted 3 years ago

“Service and materials excellent, great assistance from personnel contacted for doing the courses and following up....THANKYOU”

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Posted 3 years ago

Thank you for the review, Raymond! Our Customer Service Team is always going the extra mile to help our customers get the most out of their CLE.

Posted 3 years ago

“I find lots of interesting courses to take on your website. I am having difficulties with the live-streaming, although it is my problem because we have satellite internet. I have to do live-streaming courses to get my CPE credit, so I will keep trying...”

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Posted 3 years ago

Thanks for the review, Jacquelyn! We’re glad to hear you enjoy the wide variety of high-quality courses we provide. We’re sorry you’ve been experiencing issues with live streaming. If your issues persist, please call our Customer Service Team at 800-930-6182 to see if there is anything more we can do to help.

Posted 3 years ago

“Presentation was very informative, however, it would have been enhanced with a review of new cases.”

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Posted 3 years ago

Thanks for the review, Danielle! We’re glad to hear you found this course informative. We’re always looking for ways to improve our courses and appreciate your feedback.

Posted 3 years ago

“Good programs. A little pricey though.”

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Posted 3 years ago

“The Probate and Trust Administration seminar on December 10, 2021 was excellent. I had two technical questions answered that I was able to use the same day. I took about 10 legal pad pages of notes, which will come in handy when needed. It was a very helpful refresher course. The tech aspects of the site are excellent.”

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Posted 3 years ago

Irwin, we can’t tell you how much this review means to us! We work hard to provide practical, skill-based CLE courses our customers can use in their everyday practice.

Posted 3 years ago

“Excellent program. Moderator did a fabulous job!”

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Posted 3 years ago

Thank you, David! Glad you liked the course.

Posted 3 years ago

“I don't really like how you have to click a box to show you are listening. As an adult professional I think that is unnecessary. The presentation though was good.”

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Posted 3 years ago

Thanks for the review, Lisa! We’re glad you enjoyed the presentation. We’re sorry to hear that you were bothered by the credit verification checkpoints, but we promise we have a good reason for them. We are required by certain accrediting agencies to provide proof of attendance throughout the program in order to award credit.

Posted 3 years ago

“Good quality and wide choice of CLE's in both OnDemand and live formats. Make for perfect option for busy lawyers.”

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Posted 3 years ago

Thank you, Nancy! We work hard to provide our customers with a wide variety of CLE courses and formats so our customers can get the most of their CLE.

Posted 3 years ago

“Enjoy the courses!”

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Posted 3 years ago

Thank you! We’re dedicated to providing our customers with high-quality CLE courses.

Posted 3 years ago

“Very professional!”

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Posted 3 years ago

Thank you! We’re glad you enjoyed your experience with NBI.

Posted 3 years ago

“Great, dependable CLE. Always easy to access.”

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Posted 3 years ago

Thanks for the review, Chad! We’re proud that our customers have depended on us to provide them with quality CLE for more than 35 years.

Posted 3 years ago

National Business Institute is rated 4.2 based on 1,155 reviews