National Business Institute Reviews

Name: National Business Institute
Address: 1218, McCann Drive, 1218, McCann Drive, Altoona
Rating: 4.17

4.2 Rating 1,148 Reviews

77 %

of reviewers recommend National Business Institute

Company Reviews

Metrics

4.2

Based on 1,148 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Anonymous

Anonymous // 01/01/2019

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“Effective, timely and affordable.”

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Posted 2 years ago

Thank you for the review, David!

Posted 2 years ago

“Service and materials excellent, great assistance from personnel contacted for doing the courses and following up....THANKYOU”

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Posted 2 years ago

Thank you for the review, Raymond! Our Customer Service Team is always going the extra mile to help our customers get the most out of their CLE.

Posted 2 years ago

“I find lots of interesting courses to take on your website. I am having difficulties with the live-streaming, although it is my problem because we have satellite internet. I have to do live-streaming courses to get my CPE credit, so I will keep trying...”

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Posted 2 years ago

Thanks for the review, Jacquelyn! We’re glad to hear you enjoy the wide variety of high-quality courses we provide. We’re sorry you’ve been experiencing issues with live streaming. If your issues persist, please call our Customer Service Team at 800-930-6182 to see if there is anything more we can do to help.

Posted 2 years ago

“Presentation was very informative, however, it would have been enhanced with a review of new cases.”

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Posted 2 years ago

Thanks for the review, Danielle! We’re glad to hear you found this course informative. We’re always looking for ways to improve our courses and appreciate your feedback.

Posted 2 years ago

“Good programs. A little pricey though.”

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Posted 2 years ago

“The Probate and Trust Administration seminar on December 10, 2021 was excellent. I had two technical questions answered that I was able to use the same day. I took about 10 legal pad pages of notes, which will come in handy when needed. It was a very helpful refresher course. The tech aspects of the site are excellent.”

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Posted 2 years ago

Irwin, we can’t tell you how much this review means to us! We work hard to provide practical, skill-based CLE courses our customers can use in their everyday practice.

Posted 2 years ago

“Excellent program. Moderator did a fabulous job!”

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Posted 2 years ago

Thank you, David! Glad you liked the course.

Posted 2 years ago

“I don't really like how you have to click a box to show you are listening. As an adult professional I think that is unnecessary. The presentation though was good.”

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Posted 2 years ago

Thanks for the review, Lisa! We’re glad you enjoyed the presentation. We’re sorry to hear that you were bothered by the credit verification checkpoints, but we promise we have a good reason for them. We are required by certain accrediting agencies to provide proof of attendance throughout the program in order to award credit.

Posted 2 years ago

“Good quality and wide choice of CLE's in both OnDemand and live formats. Make for perfect option for busy lawyers.”

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Posted 2 years ago

Thank you, Nancy! We work hard to provide our customers with a wide variety of CLE courses and formats so our customers can get the most of their CLE.

Posted 2 years ago

“Enjoy the courses!”

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Posted 2 years ago

Thank you! We’re dedicated to providing our customers with high-quality CLE courses.

Posted 2 years ago

“Very professional!”

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Posted 2 years ago

Thank you! We’re glad you enjoyed your experience with NBI.

Posted 2 years ago

“Great, dependable CLE. Always easy to access.”

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Posted 2 years ago

Thanks for the review, Chad! We’re proud that our customers have depended on us to provide them with quality CLE for more than 35 years.

Posted 2 years ago

“This course was informative . The presenter made the information relatable to my profession.”

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Posted 2 years ago

Thanks for the review, Denise! We work with our expert speakers to provide our customers with informative seminars they can use in their everyday practice.

Posted 2 years ago

“Excellent courses, customer service and a wide variety of topics”

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Posted 2 years ago

Thank you for the review, Padraic! We promise to keep providing a wide variety of high-quality CLE courses and top-notch customer service.

Posted 2 years ago

“Practical and useful”

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Posted 2 years ago

Thank you for the review! We work hard to provide practical, skill-based CLE courses our customers can use in their everyday practice.

Posted 2 years ago

“Great seminar”

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Posted 2 years ago

Thanks, Julie! We’re glad you enjoyed your CLE course and hope to see you again soon.

Posted 2 years ago

“The trial seminar Friday 12/3 was good, but I wanted mainly the jury selection portion, and they ran out of time and devoted about 30 seconds to it.”

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Posted 2 years ago

Thanks for the review, Joseph. We’re sorry to hear this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Someone from our Customer Service team will reach out to you to discuss how we can make this right.

Posted 2 years ago

“NBI offers a wide variety of courses.”

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Posted 2 years ago

Thanks for the review, Melanie! Our team works hard to provide the wide variety of high-quality CLE courses our customers enjoy.

Posted 2 years ago

“The content is good and there are many options for CLEs, but NBI doe not send CLE certificates in a timely manner which delays reporting credits to your respective bar.”

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Posted 2 years ago

Thanks for the review, Jason. We’re glad that you enjoy our wide variety of CLE courses. We are always looking for ways to improve our customer experience and appreciate your feedback.

Posted 2 years ago

“Superficial topic coverage. Too much time was spent on war stories and anecdotes; this time would have been better spent digging into the substance. Speakers were average at best in terms of their command of the material and were largely dull and unengaging in their presentation skills. It was a waste of money if you want to actually learn something from the CLE program v. just earning requisite hours. I will look elsewhere for CLE in the future.”

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Posted 2 years ago

We’re sorry to hear that this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Please reach out to our Customer Service Team at (800) 930-6182 to discuss how we can make this right.

Posted 2 years ago

National Business Institute is rated 4.2 based on 1,148 reviews