National Business Institute Reviews

Name: National Business Institute
Address: 1218, McCann Drive, 1218, McCann Drive, Altoona
Rating: 4.17

4.2 Rating 1,155 Reviews

77 %

of reviewers recommend National Business Institute

Company Reviews

Metrics

4.2

Based on 1,155 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Anonymous

Anonymous // 01/01/2019

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“This course was informative . The presenter made the information relatable to my profession.”

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Posted 3 years ago

Thanks for the review, Denise! We work with our expert speakers to provide our customers with informative seminars they can use in their everyday practice.

Posted 3 years ago

“Excellent courses, customer service and a wide variety of topics”

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Posted 3 years ago

Thank you for the review, Padraic! We promise to keep providing a wide variety of high-quality CLE courses and top-notch customer service.

Posted 3 years ago

“Practical and useful”

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Posted 3 years ago

Thank you for the review! We work hard to provide practical, skill-based CLE courses our customers can use in their everyday practice.

Posted 3 years ago

“Great seminar”

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Posted 3 years ago

Thanks, Julie! We’re glad you enjoyed your CLE course and hope to see you again soon.

Posted 3 years ago

“The trial seminar Friday 12/3 was good, but I wanted mainly the jury selection portion, and they ran out of time and devoted about 30 seconds to it.”

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Posted 3 years ago

Thanks for the review, Joseph. We’re sorry to hear this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Someone from our Customer Service team will reach out to you to discuss how we can make this right.

Posted 3 years ago

“NBI offers a wide variety of courses.”

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Posted 3 years ago

Thanks for the review, Melanie! Our team works hard to provide the wide variety of high-quality CLE courses our customers enjoy.

Posted 3 years ago

“The content is good and there are many options for CLEs, but NBI doe not send CLE certificates in a timely manner which delays reporting credits to your respective bar.”

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Posted 3 years ago

Thanks for the review, Jason. We’re glad that you enjoy our wide variety of CLE courses. We are always looking for ways to improve our customer experience and appreciate your feedback.

Posted 3 years ago

“Superficial topic coverage. Too much time was spent on war stories and anecdotes; this time would have been better spent digging into the substance. Speakers were average at best in terms of their command of the material and were largely dull and unengaging in their presentation skills. It was a waste of money if you want to actually learn something from the CLE program v. just earning requisite hours. I will look elsewhere for CLE in the future.”

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Posted 3 years ago

We’re sorry to hear that this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Please reach out to our Customer Service Team at (800) 930-6182 to discuss how we can make this right.

Posted 3 years ago

“The seminar on Elder Law Planning, VA benefits, and Social Security claims was perfect for the practitioner who is not an expert in these areas. NBI made the whole process of registering and viewing the presentation very easy.”

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Posted 3 years ago

“Easy ordering process and on-demand easy to use.”

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Posted 3 years ago

Thanks for the review! We work hard to provide easy access to CLE courses our customers can use in their everyday practice.

Posted 3 years ago

“The course was supposed to be an hour, but the instructor ended early and didn't go into detail on the items in the course description. I didn't find it to be very informative or helpful.”

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Posted 3 years ago

Thank you for your feedback. We’re sorry to hear that this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Please reach out to our Customer Service Team at (800) 930-6182 to discuss how we can make this right.

Posted 3 years ago

“class only average in substance and information. too much gabbing and story telling about the speaker”

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Posted 3 years ago

“This CLE was great. Each speaker focused on real day to day issues. The topics were tailored specifically to my State. It was presented "live online." However, it was easy to submit comments or questions via a text box. Quality presentation by each speaker. Completely satisfied.”

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Posted 3 years ago

Thanks for the review, Thomas! We’re glad to hear you enjoy our state-specific online seminar format.

Posted 3 years ago

“Easy attendance; Variety of Subjects; Price is Right; Topics I Find Interesting and Relate to my Practice”

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Posted 3 years ago

Leslie, this review means a lot to us! We work hard to provide our customers with a wide variety of CLE courses they can use in their everyday practice.

Posted 3 years ago

“Problems with the software had to repeat part of the videotapes more than once because it didn't record my viewing.”

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Posted 3 years ago

Thank you for your feedback. We’re sorry that you had this experience, we will be looking into this issue. At NBI we have a satisfaction guarantee, please reach out to our Customer Service Team at (800) 930-6182 to discuss how we can make this right.

Posted 3 years ago

“I have been a subscription member for many years, and also appreciate having access to U.S. Legal Forms through my membership, too. I wanted to call your attention to one of your employees, Isaiah McKnight, for exceptional services rendered above and beyond the call of duty. I needed a particular type of trust form, and he tried over and over to find the right form for me, finally succeeding in doing so. It would have been easier for him to simply say, "we don't have that form available," but that extra effort is one of the reasons I will continue to renew my subscription. Well done, Isaiah! Sincerely, Jerrold E. Slutzky Slutzky Law Firm”

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Posted 3 years ago

Thanks for being a valued NBI unlimited CLE subscriber, Jerrold! We’re glad to hear you’ve been enjoying your unlimited access to legal forms as part of your subscription. We strive to provide our customers with the tools and support they need to succeed.

Posted 3 years ago

“The course was completely repetitive, although i did learn a few new things as well as lots of just common sense things that may not have been needed in the seminar.”

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Posted 3 years ago

Alexis, we’re sorry that the overall course did not meet your expectations. At NBI, we have a satisfaction guarantee. Someone from our Customer Service team will reach out to you to discuss how we can make this right.

Posted 3 years ago

“Informative content, good speakers.”

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Posted 3 years ago

Thanks for the review, Kevin! We work with our expert speakers to provide our customers with informative seminars they can use in their everyday practice.

Posted 3 years ago

“Good content - good technical presentation. Easy to use - occasional technical difficulties, but otherwise good materials and presenters.”

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Posted 3 years ago

Thanks for the review, Andrew! Our team works hard to provide easy access to CLE courses our customers can use in their everyday practice. We’re sorry you’ve experienced occasional technical difficulties and will be looking into it.

Posted 3 years ago

“Extremely well done. Prompt and Professional.”

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Posted 3 years ago

Thank you for the review, Joseph! It means a lot to us.

Posted 3 years ago

National Business Institute is rated 4.2 based on 1,155 reviews