National Business Institute Reviews

Name: National Business Institute
Address: 1218, McCann Drive, 1218, McCann Drive, Altoona
Rating: 4.17

4.2 Rating 1,147 Reviews

77 %

of reviewers recommend National Business Institute

Company Reviews

Metrics

4.2

Based on 1,147 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Anonymous

Anonymous // 01/01/2019

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“The presenters are the best I have experienced. I pay full attention, don't want to miss anything.”

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Posted 1 year ago

Thank you for the review, Dan! We work with expert faculty whose breadth of legal and business knowledge enable them to offer our customers valuable insights and actionable information.

Posted 1 year ago

“Having attorneys do presentation with real life examples is very helpful especially for those of us who are NOT attorneys”

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Posted 1 year ago

Thank you for the review, Diana! We’re glad to hear you found this course helpful.

Posted 1 year ago

“The quality and quantity of content available is excellent.”

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Posted 1 year ago

Thank you! Hearing from satisfied customers like you keeps us motivated to continue providing the wide variety of quality CLE courses our customers have come to rely on.

Posted 1 year ago

“Overall a good course. In the future I would prefer if all presenters had slides as that is what will be used by attendees once the course is over.”

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Posted 1 year ago

Thanks for the review, Theresa! We’re glad to hear you enjoyed the overall course. We’re always looking for ways to improve our courses and appreciate your feedback.

Posted 1 year ago

“The topics & presentations/presenters are consistently very good.”

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Posted 1 year ago

Thank you for the review, Joseph! We work with our expert faculty members to provide CLE courses that keep attorneys current and prepared.

Posted 1 year ago

“The program offered was very poor. Two of the three speakers presented in rambling monotone without any visual aides --their content was largely generalized opinion. The audio was very poor with one of the speakers. The video cut out continually all day.”

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Posted 1 year ago

David, we’re sorry to hear about your experience. We are always looking for ways to improve our customer experience and appreciate your feedback. At NBI, we have a satisfaction guarantee. Someone from our Customer Service team will reach out to you to discuss how we can make this right.

Posted 1 year ago

“Great content, new format is easy to use. I am looking forward to new feature in the digital platform.”

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Posted 1 year ago

Thanks for the review, Caleb! Our teams work hard to provide easy access to a wide variety of CLE courses so our customers can get the most out of their CLE.

Posted 1 year ago

“Two of the three speakers were difficult to listen to. They were clearly experts but they were not great speakers. They had lots of verbal pauses which I found distracting. Additionally, the fact that almost none of the presentations were accompanied by visual slides made it very difficult for me to focus. I am a visual learner so not having something tangible to ground me to the presentation made this a very difficult day for me.”

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Posted 1 year ago

Thanks for the review, Taylor. We’re always looking for ways to improve our courses and appreciate your feedback. We’re sorry to hear this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Someone from our Customer Service team will reach out to you to discuss how we can make this right.

Posted 1 year ago

“Very happy with the programs.”

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Posted 2 years ago

Thanks for the review, Paul. We are dedicated to developing CLE courses that keep attorneys current and prepared.

Posted 2 years ago

“The course was on skip-tracing. It was very informative.”

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Posted 2 years ago

We’re happy to hear you found our course informative, Joan! We strive to provide our customers with practical CLE courses they can use in their everyday practice.

Posted 2 years ago

“NBI's live streaming service works without a hitch. The presenters were excellent. The streaming service was easy to navigate. i would definitely recommend.”

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Posted 2 years ago

Thank you for the review, Michael! Hearing from satisfied customers like you means a lot to us.

Posted 2 years ago

“Responsive to the customers' request for seminar topics”

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Posted 2 years ago

Thanks for the review. We’re always looking for ways to improve our courses and appreciate our customers' feedback.

Posted 2 years ago

“All speakers were very informational.”

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Posted 2 years ago

Thanks for the review, Kerri! We work with our expert speakers to provide our customers with informative seminars they can use in their everyday practice.

Posted 2 years ago

“The seminar ended early because a speaker was unavailable. The follow up email is confusing, so now I will need to call NBI to get clarification.”

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Posted 2 years ago

We’re sorry that our communication wasn’t as clear as it could be, Susan. We are always looking to improve our customer experience and appreciate your feedback. Someone from our Customer Service team will reach out to you to answer any questions you have.

Posted 2 years ago

“The presentation and written material provided for Long Term Care, etc, were excellent. The presentation of Basic Tax Concerns, not so.”

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Posted 2 years ago

Thank you for the review, Morris. While we’re glad to hear that you enjoyed the Long Term Care topic, we’re sorry that the Basic Tax Concerns topic did not meet your expectations. At NBI, we have a satisfaction guarantee. Someone from our customer service team will reach out to you to discuss how we can make this right.

Posted 2 years ago

“Very informative and thorough review. Thank you to all the presenters.”

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Posted 2 years ago

We’re happy to hear you found our course informative, Luis! We strive to provide our customers with practical CLE courses they can use in their everyday practice.

Posted 2 years ago

“Excellent faculty and a complete coverage of a complex subject.”

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Posted 2 years ago

Thank you for the review, William! We work with expert faculty whose breadth of legal and business knowledge enable them to offer our customers valuable insights and actionable information.

Posted 2 years ago

“NBI, through its speakers, provides solid CLE seminars that help keep me current with my practice area knowledge needs with flexible participation choices. I recommend NBI's CLEs to all attorneys needing to do the same!”

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Posted 2 years ago

Thanks for the review, David! We work with our expert speakers to provide our customers with informative seminars they can use in their everyday practice.

Posted 2 years ago

“I have attended NBI seminars and webinars and spoken at them. I have found the speakers to be knowledgeable and easy to understand. The process of speaking is clear and simple. I highly recommend NBI for all CLE needs.”

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Posted 2 years ago

Thank you, Laurie! This review means a lot to us.

Posted 2 years ago

“The classes are always really good. I just think it's a bit pricey typically to attend.”

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Posted 2 years ago

National Business Institute is rated 4.2 based on 1,147 reviews