National Business Institute Reviews

Name: National Business Institute
Address: 1218, McCann Drive, 1218, McCann Drive, Altoona
Rating: 4.17

4.2 Rating 1,147 Reviews

77 %

of reviewers recommend National Business Institute

Company Reviews

Metrics

4.2

Based on 1,147 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Anonymous

Anonymous // 01/01/2019

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“Webinar was generally very good. However, first speaker was not well prepared for first session and said he had not even seen the session slides in advance and he had an internet connection that failed repeatedly. You should have assure the quality of the speaker's internet service and preparation of topic in advance.”

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Posted 6 months ago

Thank you for the review, Dennis. We’re glad you enjoyed your course. We are always looking for ways to improve and appreciate your feedback.

Posted 6 months ago

“The speakers were very good as they were all current judges who did an excellent job of explaining best practices in their courtrooms. This was a live in-person seminar, which is far more engaging and educational than an online seminar. There needs to be many more live in-person seminars because not only for the educational experience, but, the great benefit of avoiding technical difficulties with on line programming.”

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Posted 6 months ago

Thank you for your feedback, we can’t tell you how much this review means to us! We work hard to provide practical CLE courses you can use every day.

Posted 6 months ago

“Excellent Symposium Repeat with added biomechanics CARLOS GROVAS BADRENA MD FIAIME CMLE FABIME”

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Posted 6 months ago

Thank you for the review, Carlos!

Posted 6 months ago

“Great programming. Really enjoy the Medicolegal program offerings.”

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Posted 6 months ago

Thanks for the review! We're happy to hear that you enjoyed your course.

Posted 6 months ago

“I enjoyed listening to the judges and hearing their perspectives; however, there was a lack of racial diversity.”

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Posted 6 months ago

Thank you for the feedback, Vannah. We’re happy to hear you enjoyed the course and we are always looking for ways to improve our courses.

Posted 6 months ago

“The course I took was very informative. The educators were very knowledgeable.”

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Posted 6 months ago

Thanks for the review, Stacey. We are dedicated to developing CLE courses that keep attorneys current and prepared.

Posted 6 months ago

“The speakers are very monotone and difficult to listen to for long periods of time. Examples would help. Several years ago we were doing a lot of NBI courses but decided there were better products on the market. We tried again and feel the same.”

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Posted 6 months ago

Thank you for your feedback. We’re sorry to hear that this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Please reach out to our Customer Service Team at (800) 930-6182 to discuss how we can make this right.

Posted 6 months ago

“Excellent.”

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Posted 6 months ago

Thank you for the review, Larry!

Posted 6 months ago

“Customer Service is top notch.”

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Posted 7 months ago

David, thank you for this review! It is important to us to provide the best customer service possible and we’re proud of our team.

Posted 6 months ago

“While I love the classes and learning new things, I find that at times the person giving the class is sometimes not the best choice. If you sound like you really don't have a clue or the voice to provide delivery confidently, then maybe that should be changed.”

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Posted 7 months ago

Thank you for the review, Tracey. We appreciate you taking the time to provide us with your feedback and are always looking for ways to improve our courses.

Posted 6 months ago

“The Bridging the Gap course was well put together. The topics and presentation were interesting and keep the seminar moving. The breakout rooms were an interesting touch. Overall, enjoyed it and learned some new things.”

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Posted 7 months ago

Thanks for the review, Kim! We’re glad to hear you enjoyed our Bridge the Gap course.

Posted 7 months ago

“Please stop sending me so many mailers!”

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Posted 7 months ago

“It was not very informative. I regret paying for it.”

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Posted 7 months ago

We’re sorry to hear that this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Please reach out to our Customer Service Team at (800) 930-6182 to discuss how we can make this right.

Posted 7 months ago

“Thanks for the free content”

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Posted 7 months ago

“The seminars were informative.”

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Posted 7 months ago

Thank you! This review means a lot to us.

Posted 7 months ago

“Very helpful tips on Outlook.”

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Posted 7 months ago

Thank you, Rodney! We’re dedicated to providing our customers with high-quality CLE courses.

Posted 7 months ago

“Excellent seminar topics and useful information provided with each seminar.”

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Posted 7 months ago

Thanks for the review, Joey! We’re happy to hear you find our seminars helpful and informative!

Posted 7 months ago

“Great courses!”

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Posted 7 months ago

Thank you for the review, Anne-Marie!

Posted 7 months ago

“The courses are amazing. I learn so much from the Estate Planning, Probate, and Trust classes. However, I bought a year's membership to NBI CLE and began several OnDemand classes with the understanding that I would have 6 months, as stated on their web site, to complete the courses. I went to continue these courses, after paying 1,200 during 2023 for them, and found out that you do NOT have 6 months to watch them, you have only until 7 days after the subscription ends. I am a solo practitioner, so I don't have 1,200 to spend per year, and nor do I have the time to watch all the needed CLEs without the 6 months to view them. This felt fraudulent, and I was very disappointed with this lack of customer service.”

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Posted 7 months ago

Thank you for your feedback, Jennifer. We’re sorry that you had this experience, we will be looking into this issue. Someone from our Customer Service team will reach out to you to discuss how we can make this right.

Posted 7 months ago

“I like the ease of signing up and don't mind the check-ins at all! I would like the materials to be provided and maybe shown during the presentations---at least made available so we can look at them if we want to do that. Also I have not seen the materials for the seminar I attanded last week.”

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Posted 8 months ago

We appreciate you taking the time to provide us with your feedback, Karen. Someone from our Customer Service team will reach out to you regarding the materials from the seminar you attended.

Posted 8 months ago

National Business Institute is rated 4.2 based on 1,147 reviews