National Business Institute Reviews

Name: National Business Institute
Address: 1218, McCann Drive, 1218, McCann Drive, Altoona
Rating: 4.17

4.2 Rating 1,147 Reviews

77 %

of reviewers recommend National Business Institute

Company Reviews

Metrics

4.2

Based on 1,147 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Anonymous

Anonymous // 01/01/2019

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“The webinars are very informative. I wish they had spent more time on trial prep. I would like to see future webinars on trial prep, an MVA guide. :) Thank you!”

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Posted 2 years ago

Thank you for the review, Jami! We’re glad to hear you find our courses informative. I will pass along your suggestion to our course development team.

Posted 2 years ago

“The Idaho Zoning & Land Use CLE was very good but too much for one session. Divide into two equal parts for two separate presentations. Considering we need to digest the city code, the LLUPA & case law, this is quite intense.”

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Posted 2 years ago

Thanks for taking the time to leave a review, Brad! We’re glad to hear you enjoyed your course and appreciate your feedback.

Posted 2 years ago

“This was a helpful CLE. Hearing from judges on substantive issues, not just procedural matters is good. I was surprised how much the judges opened up.”

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Posted 2 years ago

Thank you for the review, Mark! We’re glad to hear you found this course helpful.

Posted 2 years ago

“Both speakers were insightful and helpful. Very good coverage of the issues coverd in the jury selection process.”

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Posted 2 years ago

We’re glad you found our course helpful, J Tyrrell! We strive to provide our customers with practical CLE courses they can use in their everyday practice.

Posted 2 years ago

“I have found many of the CLEs too generic to be of benefit - designed more for the lawyer who is looking to complete CLE requirements than to share substantive knowledge. My recent webinar experience has been that there were serious audio quality issues. The faculty who presented my most recent webinar was also terrible. The quality of his presentation was low.”

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Posted 2 years ago

We’re sorry to hear your experience did not meet your expectations. We are always looking for ways to improve our customer experience and appreciate your feedback. At NBI, we have a satisfaction guarantee. Please reach out to our Customer Service Team at (800) 930-6182 to discuss how we can make this right.

Posted 2 years ago

“National Business Institute has provided me quality CLE programs over the years.”

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Posted 2 years ago

Thank you for the review, Douglas! Hearing from satisfied returning customers like you keeps us motivated to continue providing high-quality CLE courses.

Posted 2 years ago

“This was a a good Seminar going over the basics of easements and property disputes. Having worked in the land development industry most of this was already known to me. For somebody just starting into this line of work this would be a a highly recommended course.”

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Posted 2 years ago

Thanks for the review, Dan!

Posted 2 years ago

“I am always satisfied with the seminars and feel that they are very productive.”

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Posted 2 years ago

Thank you for the review, Lynn! Hearing from satisfied customers like you means a lot to us.

Posted 2 years ago

“Well-researched presentation chock full of pointers for further reference.”

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Posted 2 years ago

Thanks for the review, Chris! We work with our expert faculty members to provide our customers with informative seminars they can use in their everyday practice.

Posted 2 years ago

“The presenters no doubt know their stuff, but what leaves me disappointed is that many courses described as “all the things you need to know about x” or “fundamentals of x” frequently include meandering presentations that focus on the advanced experiences of the presenters with little of the fundamentals one would expect, or include presentations that focus merely on the laws of one state (typically, not mine). Accordingly, I have found little value in having taken such courses via NBI.”

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Posted 2 years ago

Thank you for your feedback. We’re sorry to hear that this course did not meet your overall expectations. At NBI, we have a satisfaction guarantee. Please reach out to our Customer Service Team at (800) 930-6182 to discuss how we can make this right.

Posted 2 years ago

“Christine Hummel presented the most in depth analysis of the challenges facing lawyers on Medicare of any of the seminar speakers I have encountered since 2012 when I first started attending this topic of seminars. She is by far a valuble source of knowledge for anyone grappling with everyday questions that arise up about Medicare compliance. I will refer to her and refer cases to her whenever I can.”

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Posted 2 years ago

Thanks for the review, Michele! We work with expert faculty whose breadth of knowledge enables them to offer our customers valuable insights and actionable information.

Posted 2 years ago

“Very well organized and informational. The accompanying slides were available beforehand to print and were quite extensive. It is recommended to print in advance because the pace can be very fast with some lecturers and note-taking is needed. The presenters were knowledgeable. The host was on point. Overall a positive experience.”

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Posted 2 years ago

Thank you for the review, Lissette! We’re glad to hear your experience with NBI was positive. Our practical, skill-based CLE courses are designed to include actionable information attorneys can use in their everyday practice.

Posted 2 years ago

“I wish I knew of NBI sooner. My CLE experience would have enhanced my career even more.”

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Posted 2 years ago

Albert, we can’t tell you how much this review means to us! We work hard to provide practical, skill-based CLE courses our customers can use to accelerate their practice.

Posted 2 years ago

“The presentations I sat that thru were excruciatingly boring.”

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Posted 2 years ago

Charles, we’re sorry these presentations did not meet your expectations. At NBI, we have a satisfaction guarantee. Someone from our Customer Service team will reach out to you to discuss how we can make this right.

Posted 2 years ago

“Very good CLE.”

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Posted 2 years ago

Thanks for the review, Patrick!

Posted 2 years ago

“The video feed would quit with the error notice " content not available". One had to reopen My Account and start a new video feed, where the lecture was on-going. The first time this happened I waited for the lecture to continue. When I did not I re-opened My Account. This was frustrating. I missed content and also the opportunity to validate my attendance with the random "check mark". This occured four times. The last time at 4:12 and 4:41 p.m. EST in the "Ethics" presentation. Mr. Silverman's presentation jumped between the outline in his materials and his more detailed materials. Presentations are more effective when the materials flow with the content. Ann Larkin's presentation tracked her power point and the printed materials. Ann Larkin reference her email "in the materials". Would you please provide her email contact as it is not in her "bio", the materials or the brochure.”

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Posted 2 years ago

Marjorie, we’re sorry this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Someone from our Customer Service team will reach out to you to discuss how we can make this right.

Posted 2 years ago

“This CLE was very helpful and full of great criteria.”

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Posted 2 years ago

Thanks for the review! We are dedicated to developing CLE courses that keep attorneys current and prepared.

Posted 2 years ago

“Every time I have an issue and reach out to customer support I am satisfied with my service as well as the timely responses.”

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Posted 2 years ago

Thanks for the review, Alexis! Our Customer Service team always goes above and beyond to make sure our customers get the most out of their CLE.

Posted 2 years ago

“Am always pleased to speak at an NBI program. They are professional and always pay attention to all the details, most particularly insuring that the participant receives the full CLE credit they earned.”

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Posted 2 years ago

David, thank you for the review and for being a valued NBI faculty member! We work hard to make the CLE process smooth and enjoyable for both our faculty and our customers.

Posted 2 years ago

“The subject matter of the seminars I’ve attended is always relevant and useful. The specific presenters range from excellent and lively to boring.”

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Posted 2 years ago

Thanks for the review, James! Our course development team works hard to provide our customers with relevant CLE courses that can be used in everyday practice.

Posted 2 years ago

National Business Institute is rated 4.2 based on 1,147 reviews