National Business Institute Reviews

Name: National Business Institute
Address: 1218, McCann Drive, 1218, McCann Drive, Altoona
Rating: 4.17

4.2 Rating 1,155 Reviews

77 %

of reviewers recommend National Business Institute

Company Reviews

Metrics

4.2

Based on 1,155 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Anonymous

Anonymous // 01/01/2019

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“I would suggest to the speakers that they follow their own power point. The speaker kept saying “and this is something we already talked about.” “Like I mentioned before” and wasn’t really following the slides. The topics were good but the content was way too general and I personally didn’t learn how to do it, I just have a concept about it.”

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Posted 3 years ago

We’re sorry you had this experience, Sarai. Your feedback is important to us and will help us improve our customer experience.

Posted 3 years ago

“Great training opportunity. I really enjoyed the virtual train options which allows me to complete training without leaving the office. I would recommend to all professionals the online training program.”

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Posted 3 years ago

Thank you for taking the time to post, Jeanetta. We appreciate your feedback!

Posted 3 years ago

“The way the material in my presentation was presented was poor. How can one be expected to listen for almost 6.5 hrs straight (excluding the lunch break and 15 min breaks)??? This seems like an impossible task to ask of anyone. If a presentation is going to last this long, I would recommend making it more interactive, more accessible to different learning styles.”

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Posted 3 years ago

We’re sorry you had this experience, Julie. Your feedback is important to us and will help us improve our customer experience.

Posted 3 years ago

“Re: NH Trust and Probate Administration. I was unable to attend the program in person on May 18, 2021. I ordered the video download. I understand that it wasn’t promised until June, but I was assured that it would probably come sooner. It has not yet arrived. It takes TOO LONG to get it. Thanks!”

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Posted 3 years ago

We’re sorry for the inconvenience, Zoe. We are constantly striving to improve our customer experience.

Posted 3 years ago

“In the day of virtual seminars it may help keep people invested with some interaction, questions, etc. throughout to keep the mind going. During the lectures the packet provided was much easier to follow with the the power-point copies vs. the outline of the topic that the instructor went off script from and was occasionally difficult to follow.”

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Posted 3 years ago

We’re always interested in what our customers have to say. Thank you for your feedback.

Posted 3 years ago

“NBI Presentations have vastly improved since I firs began utilizing their product back about five years ago. The level of presenters has gotten so much better, not relying on non-lawyers as much anymore, if at all. The CLE Passport is a great deal. Customer Service is top-notch, very helpful and address problems promptly.”

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Posted 3 years ago

Thank you for taking the time to post. We appreciate your feedback!

Posted 3 years ago

“I was a very good seminar. The details given by each presenter was appreciated. I truly enjoyed it and learned a lot.”

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Posted 3 years ago

Glad you liked the course, Yvonne!

Posted 3 years ago

“This was a very thorough explanation of trusts and what needs to be done.”

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Posted 3 years ago

Thank you for taking the time to post, Kimberly. We appreciate your feedback!

Posted 3 years ago

“Despite a few computer hiccups, the seminar was excellent.”

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Posted 3 years ago

Glad you liked the course, Charles!

Posted 3 years ago

“National Business Institute provides high quality CLE opportunities on a huge number and variety of subjects.”

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Posted 3 years ago

Thank you for taking the time to post, Paul. We appreciate your feedback!

Posted 3 years ago

“NBI sponsors timely CLEs on legal issues that benefit my practice. The format is easy to access and the subscription is cost-effective.”

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Posted 3 years ago

Thank you for taking the time to post, Joan. We appreciate your feedback!

Posted 3 years ago

“Thw 6 hour courses are not as substantive as they can be, because it becomes a rambling session by the presenters trying to fill the time. The on-demand videos could use some better editing (there were Take 2s). One of the presenters (a judge from Texas( never came on camera at all it was like a telephone training (weird). A couple other presenters were distracted by their wireless devices and email during the training (attorneys). Also, after sitting through 50 consecutive hours of training I was bothered by the lack of diversity among the presenters.”

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Posted 3 years ago

We appreciate you taking the time to provide us with your feedback, Rosalind. We’re always working to improve our customer experience.

Posted 3 years ago

“Love it. It's my new Netflix.”

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Posted 3 years ago

Thank you, William!

Posted 3 years ago

“I honestly thought the morning presenter hit it out of the ballpark. She was spot on and very practical.”

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Posted 3 years ago

Thank you for taking the time to post, Timothy. We appreciate your feedback!

Posted 3 years ago

“It was a very good program and very helpful for trial preparation.”

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Posted 3 years ago

Glad you liked the course, Lynn!

Posted 3 years ago

“Excellent classes and materials”

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Posted 3 years ago

Thank you, Anne!

Posted 3 years ago

“Great content and CLE options. Convenient and thorough. Need far more content in the criminal defense practice area.”

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Posted 3 years ago

We love hearing from our customers. Thank you for your time and feedback, Janelle.

Posted 3 years ago

“Should not penalize for IT issues and should allow the half hour makeup on the on demand. The password was an issue for the IT dept to try and get me logged in. I will not have to do the entire course on demand to get my full credits. It should allow makeup for the login time that you missed so you don't have to do the entire course again. Just a suggestion. Thanks.”

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Posted 3 years ago

We’re sorry you had this experience, Laura. Your feedback is important to us and will help us improve our customer experience.

Posted 3 years ago

“I really enjoy the variety of course offerings and ease of registration and use.”

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Posted 3 years ago

Thank you for taking the time to post, Robert. We appreciate your feedback!

Posted 3 years ago

“Polite and efficient registration on the phone with a real human person. Easy to navigate the 6 hour conference. I will be back.”

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Posted 3 years ago

Happy to hear you enjoyed your experience, Christopher!

Posted 3 years ago

National Business Institute is rated 4.2 based on 1,155 reviews