National Business Institute Reviews

Name: National Business Institute
Address: 1218, McCann Drive, 1218, McCann Drive, Altoona
Rating: 4.17

4.2 Rating 1,148 Reviews

77 %

of reviewers recommend National Business Institute

Company Reviews

Metrics

4.2

Based on 1,148 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Literally a scam.”

Helpful Report

Posted 3 years ago

Hussein, we understand that you were not satisfied with your training resource. At NBI, we have a satisfaction guarantee. Thank you for accepting a refund and our apologies for your inconvenience.

Posted 3 years ago

“As a solo practioner NBI provides all the resources and education needed to stay on top of the current practices in all fields and specialities.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to post, Jessica. We appreciate your feedback!

Posted 3 years ago

“Excellent training and CLE.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to post, Kelle. We appreciate your feedback!

Posted 3 years ago

“I spent a long day in the program and have not received the Certificate of Attendance that I need for CLE. There was an audio/video glitch that shut us down for 20 minutes during the afternoon and three of the hour-long segments had no powerpoint materials at all. Very frustrating.”

Helpful Report

Posted 3 years ago

We’re sorry you had this experience, Mark. Your feedback is important to us and will help us improve our customer experience.

Posted 3 years ago

“I’m getting to feedback on the $350 I paid for a CLE that cancelled. Please refund.”

Helpful Report

Posted 3 years ago

“Bring teleconferences back. Some of us do not have fast Internet. We can’t stream online CLE.”

Helpful Report

Posted 3 years ago

“I like the diverse selection of topics.”

Helpful Report

Posted 3 years ago

Thank you, Daniel!

Posted 3 years ago

“Way to expensive for the level of course information. It was great to try and make it through though.”

Helpful Report

Posted 3 years ago

We’re always interested in what our customers have to say. Thank you for your feedback, Stephen.

Posted 3 years ago

“NBI is great to work with. The presentations are always informative.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to post, Michelle. We appreciate your feedback!

Posted 3 years ago

“Content is good but I had a lot of issues with the on demand video. I had to re-start entire program if I had to take a break. Wasn’t comparable with my iPhone apparently. Customer service could not help fix the issue.”

Helpful Report

Posted 3 years ago

We’re sorry you had this experience, Beau. Your feedback is important to us and will help us improve our customer experience.

Posted 3 years ago

“NBI is a great way to get your legal education credits.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to post. We appreciate your feedback!

Posted 3 years ago

“Although the content was satisfactory, the virtual sessions were difficult to stay engaged with. There is not an opportunity for immediate conversation with the presenters, which make asking questions and staying engaged difficult.”

Helpful Report

Posted 3 years ago

We appreciate you taking the time to provide us with your feedback. We’re always working to improve our customer experience.

Posted 3 years ago

“I would suggest to the speakers that they follow their own power point. The speaker kept saying “and this is something we already talked about.” “Like I mentioned before” and wasn’t really following the slides. The topics were good but the content was way too general and I personally didn’t learn how to do it, I just have a concept about it.”

Helpful Report

Posted 3 years ago

We’re sorry you had this experience, Sarai. Your feedback is important to us and will help us improve our customer experience.

Posted 3 years ago

“Great training opportunity. I really enjoyed the virtual train options which allows me to complete training without leaving the office. I would recommend to all professionals the online training program.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to post, Jeanetta. We appreciate your feedback!

Posted 3 years ago

“The way the material in my presentation was presented was poor. How can one be expected to listen for almost 6.5 hrs straight (excluding the lunch break and 15 min breaks)??? This seems like an impossible task to ask of anyone. If a presentation is going to last this long, I would recommend making it more interactive, more accessible to different learning styles.”

Helpful Report

Posted 3 years ago

We’re sorry you had this experience, Julie. Your feedback is important to us and will help us improve our customer experience.

Posted 3 years ago

“Re: NH Trust and Probate Administration. I was unable to attend the program in person on May 18, 2021. I ordered the video download. I understand that it wasn’t promised until June, but I was assured that it would probably come sooner. It has not yet arrived. It takes TOO LONG to get it. Thanks!”

Helpful Report

Posted 3 years ago

We’re sorry for the inconvenience, Zoe. We are constantly striving to improve our customer experience.

Posted 3 years ago

“In the day of virtual seminars it may help keep people invested with some interaction, questions, etc. throughout to keep the mind going. During the lectures the packet provided was much easier to follow with the the power-point copies vs. the outline of the topic that the instructor went off script from and was occasionally difficult to follow.”

Helpful Report

Posted 3 years ago

We’re always interested in what our customers have to say. Thank you for your feedback.

Posted 3 years ago

“NBI Presentations have vastly improved since I firs began utilizing their product back about five years ago. The level of presenters has gotten so much better, not relying on non-lawyers as much anymore, if at all. The CLE Passport is a great deal. Customer Service is top-notch, very helpful and address problems promptly.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to post. We appreciate your feedback!

Posted 3 years ago

“I was a very good seminar. The details given by each presenter was appreciated. I truly enjoyed it and learned a lot.”

Helpful Report

Posted 3 years ago

Glad you liked the course, Yvonne!

Posted 3 years ago

“This was a very thorough explanation of trusts and what needs to be done.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to post, Kimberly. We appreciate your feedback!

Posted 3 years ago

National Business Institute is rated 4.2 based on 1,148 reviews