National Business Institute Reviews

Name: National Business Institute
Address: 1218, McCann Drive, 1218, McCann Drive, Altoona
Rating: 4.17

4.2 Rating 1,155 Reviews

77 %

of reviewers recommend National Business Institute

Company Reviews

Metrics

4.2

Based on 1,155 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So tired of receiving garbage emails from NBI. I have requested you fix it on numerous occasions but you seem unable to take care of business in a professional manner. What do I think about companies who routinely send out these emails? Not much! Get it together NBI! You can afford to get this fixed. It’s been going on at least a year. Sad. NBI Email ========================================= Dear Robert, The following OnDemand course is now available in your online account. The following link will take you to your online user account: My AccountProgram Info:The Life of a TrustCopyright Date: September, 2020Course Access Expiration Date: April 15, 2021We invite you to browse our website, www.nbi-sems.com where you will find the largest, most diverse catalog of continuing legal education.Explore Courses | Live Online Seminars | Live WebinarsOnDemand & Downloads | CDs, DVDs, & Books | Unlimited CLEQuestions? We are happy to help! Please contact our Customer Service Department at 877-624-7707.Thank you!877-624-7707 ==============”

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Posted 4 years ago

Thanks for taking the time to provide us your feedback. We are constantly striving to improving our customer experience.

Posted 4 years ago

“I love the ease in ordering webinars. I feel the area of digital forensics should be broadened, allowing for more webinar options. My only critique after having attended several seminars is that between the presenters topics are being duplicated and seem somewhat repetitive. One individual on my most recent webinar had a bullet list of items to cover and she only covered 4/6 due to being long winded. I was very happy with the continued service after lunch/breaks.”

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Posted 4 years ago

Thank you for this feedback, Amy! We have passed this along to the relevant internal team.

Posted 4 years ago

“NBI has a very good selection of continuing legal education courses. The on demand option is great for flexible scheduling. I wish NBI had an app for iPhones, which would simplify log in and listening on the go.”

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Posted 4 years ago

Thank you for this feedback! We have passed this along to the relevant internal team.

Posted 4 years ago

“Speaker was clear and knowledgeable. Class was insightful.”

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Posted 4 years ago

Thank you, Ashley!

Posted 4 years ago

“I like that they have hundreds and hundreds of topics to choose from. You can find exactly the course that you need. Plus it is very easy to use. From searching and ordering to viewing your seminar and submitting credit, NBI makes it simple and fast.”

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Posted 4 years ago

Thank you, Amanda!

Posted 4 years ago

“Great offerings”

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Posted 4 years ago

Thank you!

Posted 4 years ago

“My Customer Service Representative, Kirsten, was most helpful and accomodating.”

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Posted 4 years ago

Thank you, Michael!

Posted 4 years ago

“Easy to understand instructions for online purchase.”

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Posted 4 years ago

Thank you, Gregory!

Posted 4 years ago

“Excellent way to obtain credits. I need law and CPA credits and NBI provides a variety of courses that let me do that.”

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Posted 4 years ago

Thank you, John!

Posted 4 years ago

“NBI has been a wonderful source for my continuing legal education. Thank you!”

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Posted 4 years ago

Thank you, James!

Posted 4 years ago

“They have continued, year after year to provide excellent continued education products. I would highly recommend them for all your webinar and conference needs.”

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Posted 4 years ago

Thank you, Melissa!

Posted 4 years ago

“Service was easy to use, and the programming was informative. I ran into some technical issues with the video, but their customer service hotline was attentive and helped resolve the issue quickly.”

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Posted 4 years ago

Thank you, Robert!

Posted 4 years ago

“All your programs are much longer than they need to be. Many of the six hour programs actually have about three hours of material. If I were paying for the programs a la carte, I'd really be upset. Your programs should be more state specific. Most of my practice is estate planning and real estate. State law varies widely on these topics. Tim Tye”

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Posted 4 years ago

Thank you for this feedback, Timothy! We have passed this along to the relevant internal team.

Posted 4 years ago

“Good seminar, short, to the point.”

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Posted 4 years ago

Thank you!

Posted 4 years ago

“Really wonderful way to obtain Continuing Legal Education, and beyond the minimums, to gain expertise and knowledge of processes and topics encountered less frequently.”

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Posted 4 years ago

Thank you, James!

Posted 4 years ago

“With respect to the September 15, 2020 webinar on "how to cross examine vocational experts" Meredith Marcus and Dana Duncan as speakers were really focused on the social security practice with respect to this topic. The other speaker, Dennis O'Brien, on the substance of cross examination was more general and as his practice is not limited to social security disability but includes also apparently personal injury and workers compensation cases. He spoke about ethics as well and again this presentation was broader than the so security disability practice which actually has some unique aspects to it whereby the Social Security Administration, for example, requires attorneys to submit "all evidence" even if unfavorable and there are special procedures about withdrawing as the attorney. Mr. O'Brien, for the ethics portion of his talk did you have a concrete example of a colleague who fortunately had documented well in the file advice to the client when years later it was inquiry made about that former client's conduct with Social Security. Meredith Marcus did over some sample testimony with respect to cross examine the VE's that was helpful and Dana Duncan gave a number of examples of applying the claimant's specific case to the VE testimony. I did have some technical issues during the webinar and that I would lose the audio but that may be I need to improve however I connected with NBI for this seminar. The tech support of NBI was helpful when I called and basically I just had to get out of the seminar and log back into the link I received an email but I had to do this several times throughout the program when the speaker would still be on the screen but I could not hear the presentation.”

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Posted 4 years ago

Thank you for this feedback, Peter!

Posted 4 years ago

“Excellent program. Real life learning I can apply to my practice”

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Posted 4 years ago

Thank you, Sharmine!

Posted 4 years ago

“Friendly and helpful staff and good seminars”

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Posted 4 years ago

Thank you!

Posted 4 years ago

“There have been great courses. Very disappointment there is no entertainment law courses or CLE credit for a lot of IND courses I planned on taking.”

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Posted 4 years ago

Thank you for this feedback, Justin! We have passed this along to the relevant internal team.

Posted 4 years ago

“With COVID all of the live events have been cancelled. There should be a discounted program.”

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Posted 4 years ago

Thank you for this feedback, James. We have passed this along to the relevant internal team.

Posted 4 years ago

National Business Institute is rated 4.2 based on 1,155 reviews