National Business Institute Reviews

Name: National Business Institute
Address: 1218, McCann Drive, 1218, McCann Drive, Altoona
Rating: 4.17

4.2 Rating 1,155 Reviews

77 %

of reviewers recommend National Business Institute

Company Reviews

Metrics

4.2

Based on 1,155 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Anonymous

Anonymous // 01/01/2019

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“I thought it was very helpful”

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Posted 3 years ago

We’re glad you found our course helpful, Ashley! We strive to provide our customers with practical CLE courses they can use in their everyday practice.

Posted 3 years ago

“quality under fire”

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Posted 3 years ago

“Absolutely the best investment ever for my firm”

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Posted 3 years ago

Thank you for the review, Angela! We work hard to provide practical, skill-based CLE courses you and your firm can use every day.

Posted 3 years ago

“The courses are very useful. The investment is minimal in comparison to the economic and professional results you obtain from the ideas learned. I renewed my subscription for 3 more years, in fact.”

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Posted 3 years ago

Thanks for sharing how much you enjoy your unlimited CLE subscription, Jack! We look forward to providing you with high-quality CLE courses for the next 3 years, and more!

Posted 3 years ago

“Excellent platform for viewing seminars and wonderful forms access. Well worth the subscription price.”

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Posted 3 years ago

Thanks, Craig! We’re glad to hear you’ve been enjoying your unlimited access to legal forms as part of your subscription. We strive to provide our customers with the tools they need to succeed.

Posted 3 years ago

“Good informative seminar told in an easily understandable matter covering a general filed of franchise law and its ramifications on the franchisor and franchisee.”

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Posted 3 years ago

Thank you for the review, James! We work with our expert faculty members to provide our customers with informative seminars they can use in their everyday practice.

Posted 3 years ago

“The information received in the On Demand "Auto Injury Claims From Start To Finish" Video was very helpful and informative. Also, having access to the booklet which provided additional details and examples is a great asset to be able to refer back to and study in greater detail. Being new to this field, I believe this course has given me a jump start in understanding the valuable role and responsibilities Paralegals and Legal Assistants play in the success of cases the law firm handles.”

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Posted 3 years ago

Mary, we can’t tell you how much this review means to us! We work hard to provide practical, skill-based CLE courses you can use every day.

Posted 3 years ago

“Attended on-line CLE. Format worked well. Presenters were well prepared with good materials.”

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Posted 3 years ago

“Topic was great. Presentation was what I guess I should have expected for a free one.”

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Posted 3 years ago

“You either need to keep your speakers on time or cut them off but to cut short breaks and short lunch periods is absurd. You cannot concentrate all day without sufficient time to eat and regroup The quality of the speakers was was overall not good. One speaker read from a script!! If this is not the lawyers area of expertise they should not be speaking. Very disappointed in the quality of the Overall program. There were two excellent presentations the rest were not good.”

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Posted 3 years ago

Maria, we’re sorry that the overall course did not meet your expectations. At NBI, we have a satisfaction guarantee. Someone from our Customer Service team will reach out to you to discuss how we can make this right.

Posted 3 years ago

“Programs adequately keep attorneys current in their respective fields.”

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Posted 3 years ago

Thanks for the review, Rodney. We are dedicated to developing CLE courses that keep attorneys current and prepared.

Posted 3 years ago

“Fingertip access to CLE seminars. Easy to use. Outstanding variety of seminars to choose from. Highly recommend NBI for CLE fulfilment requirements.”

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Posted 3 years ago

Thanks for the recommendation, John! We work hard to provide our customers with diverse CLE course content.

Posted 3 years ago

“The classes are concise and helpful. The written materials are my go-to resource in a pinch.”

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Posted 3 years ago

Glad we can help you out in a pinch, Jay! We’re dedicated to providing practical, skill-based courses our customers can use in their practice.

Posted 3 years ago

“Excelent! The Introductory course in Space Law "Space Law an Inside Look was great! Must continue with an Advanced course on this topic.Thanks!”

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Posted 3 years ago

Thank you for taking the time to post, Mihaela. We appreciate your feedback!

Posted 3 years ago

“Incredibly boring; lacked practical, usable samples and examples”

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Posted 3 years ago

We’re sorry you had this experience. Your feedback is important to us and will help us improve our customer experience.

Posted 3 years ago

“Fine. Itnis online cle.”

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Posted 3 years ago

Thank you, Bill!

Posted 3 years ago

“It is not easy to understand the process to use my subscription.”

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Posted 3 years ago

Camelia, it is important to us that you get the most out of your unlimited CLE subscription. We will have your NBI personal account representative reach out to you regarding the subscription process.

Posted 3 years ago

“Only negative was the buffering/audio problem occurring twice but corrected with support staff.”

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Posted 3 years ago

We’re sorry you had this experience, Mui-Ling. Your feedback is important to us and will help us improve our customer experience.

Posted 3 years ago

“I'm very pleased with my experiences with NBI.”

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Posted 3 years ago

Thank you for taking the time to post, Rex. We appreciate your feedback!

Posted 3 years ago

“I was not impressed by the information contained in the Ethics and Law Office Management Toolkit for Paralegals. The information was very basic and did not apply to my firm. NBI should recommend seminars for a specific type of firm. This specific seminar was aimed at small businesses/solo practitioners, where a paralegal wears multiple hats. I believe it was a waste of my time and my firm's money by listening to information that was not applicable to me and lacked in details. I was most interested in the topics regarding billing and management of non-lawyers, however, these contained basic information that can be taught by any lay person. I expected details regarding better billing techniques or meaningful information on how to better manage others.”

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Posted 3 years ago

We’re sorry to hear this course didn’t meet your expectations. This course did cover a wide array of topics for paralegals wearing multiple hats and it sounds like that wasn’t the best fit for your needs. Please give us a call at 800.931.5944 - we would love to hear more about your experience and discuss how we can make this right.

Posted 3 years ago

National Business Institute is rated 4.2 based on 1,155 reviews